Windows 8 and 8.1 Forums

Repairing problems detected by sfc

  1. #1

    Posts : 7
    Windows 10 Home (64-bit)

    Repairing problems detected by sfc

    After running sfc /scannow the CBS.log reads :
    can't repair bootmgfw.efi.mui, version 6.3.9600.17031 - file missing;
    can't repair, version 6.3.9600.17747 - hash mismatch;
    can't repair telemetry.ASM-WindowsDefault.json, version 6.3.9600.17747 - hash mismatch,
    can't repair AMD64\CNBJ2530.DPB, version 6.3.9600.17415 - hash mismatch

    I've tried Dism/Online/Cleanup-Image/RestoreHealth but no success.
    The Telemetry files mentioned in KB3068708 are no longer available at Microsoft site.
    I can't enter Command Prompt under "System Recovery" as the "Advanced Start Up" Screen shows only two buttons - Continue & Turn Off PC, the other two buttons (Use another Device for Start up & Troubleshooting) are missing. I also notice bootrec.exe is missing.
    All these problems were detected after I tried to Install Windows 10 upgrade, both thru "Windows Update" & "using ISO image created with MediaCreationTool" - Installation failed at 24% with "Something Happened". The setuperr.log was blank.
    Any solutions?

      My System SpecsSystem Spec

  2. #2

    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro

    Please upload the cbs.log so we can have a better look at it.
      My System SpecsSystem Spec

  3. #3

    Posts : 7
    Windows 10 Home (64-bit)

    After running "PCFixit" Program the "bootmgfw.efi.mui" missing has been rectified, but the problem of "Telemetry" files remain. How to attach CBS.log? I find only attach "image"/"Video" button on toolbar. Also after running the solutions suggested by "genset" the "Recovery" option has been restored. But two important files :bootrec.exe & install.wim are still missing
      My System SpecsSystem Spec

  4. #4

    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro

    The temeletry is a false positive that came with an update for windows 10.
    Same for the

    To attach the cbs.log:
    When you create a new quick reply scroll a little bit down until you see the 'Go advanced' button on the right of the quick reply.
    Click on this button so you'll get the advanced options, scroll down again until you see the 'manage attachment' button in the middle of the additional options which you'll find while scrolling down.
    Click on manage attachment, a popup opens with your attachment, in the right upper corner is a button, click on that button to add files from your pc.
      My System SpecsSystem Spec

  5. #5

    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center
      My System SpecsSystem Spec

Repairing problems detected by sfc
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