Repairing problems detected by sfc

layman

New Member
Messages
7
After running sfc /scannow the CBS.log reads :
can't repair bootmgfw.efi.mui, version 6.3.9600.17031 - file missing;
can't repair utc.app.json, version 6.3.9600.17747 - hash mismatch;
can't repair telemetry.ASM-WindowsDefault.json, version 6.3.9600.17747 - hash mismatch,
can't repair AMD64\CNBJ2530.DPB, version 6.3.9600.17415 - hash mismatch

I've tried Dism/Online/Cleanup-Image/RestoreHealth but no success.
The Telemetry files mentioned in KB3068708 are no longer available at Microsoft site.
I can't enter Command Prompt under "System Recovery" as the "Advanced Start Up" Screen shows only two buttons - Continue & Turn Off PC, the other two buttons (Use another Device for Start up & Troubleshooting) are missing. I also notice bootrec.exe is missing.
All these problems were detected after I tried to Install Windows 10 upgrade, both thru "Windows Update" & "using ISO image created with MediaCreationTool" - Installation failed at 24% with "Something Happened". The setuperr.log was blank.
Any solutions?
 

My Computer

System One

  • OS
    Windows 10 Home (64-bit)
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS K55N -DS81
    CPU
    AMD A8-4500M
    Motherboard
    ASUSTeK Computer Inc
    Memory
    4GB
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
Please upload the cbs.log so we can have a better look at it.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
After running "PCFixit" Program the "bootmgfw.efi.mui" missing has been rectified, but the problem of "Telemetry" files remain. How to attach CBS.log? I find only attach "image"/"Video" button on toolbar. Also after running the solutions suggested by "genset" the "Recovery" option has been restored. But two important files :bootrec.exe & install.wim are still missing
 

My Computer

System One

  • OS
    Windows 10 Home (64-bit)
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS K55N -DS81
    CPU
    AMD A8-4500M
    Motherboard
    ASUSTeK Computer Inc
    Memory
    4GB
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender
The temeletry is a false positive that came with an update for windows 10.
Same for the utc.app.json.

To attach the cbs.log:
When you create a new quick reply scroll a little bit down until you see the 'Go advanced' button on the right of the quick reply.
Click on this button so you'll get the advanced options, scroll down again until you see the 'manage attachment' button in the middle of the additional options which you'll find while scrolling down.
Click on manage attachment, a popup opens with your attachment, in the right upper corner is a button, click on that button to add files from your pc.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
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