Windows 8 and 8.1 Forums


Sfc /scannow can't fix corrupt files / One minidump file

  1. #1


    Posts : 13
    Win 8.1 Pro

    Sfc /scannow can't fix corrupt files / One minidump file


    Dear everyone!!!

    Not something shocking I believe, but I hope there are people here which had similar problems or perhaps even EXACTLY the same ones as me.

    My specs are:

    Asus N751JX
    Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz
    16GB DDR3
    Display adapter 0
    Display name \\.\DISPLAY1
    Name Intel(R) HD Graphics 4600
    Board Manufacturer ASUSTeK Computer Inc.
    Memory size 1024 MB
    PCI device bus 0 (0x0), device 2 (0x2), function 0 (0x0)
    Vendor ID 0x8086 (0x1043)
    Model ID 0x0416 (0x17BD)
    Performance Level 0

    Display adapter 1
    Name NVIDIA GeForce GTX 950M
    Board Manufacturer ASUSTeK Computer Inc.
    Codename GM107
    Technology 28 nm
    Memory size 4095 MB
    PCI device bus 1 (0x1), device 0 (0x0), function 0 (0x0)
    Vendor ID 0x10DE (0x1043)
    Model ID 0x139A (0x17BD)
    Performance Level 0

    I managed to open the .dmp file with the help of WinDbg. And I put the "Symbols" directory on the OS drive.

    This is what it said after analyzing it:

    7: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time.
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe001cb5eb060, Physical Device Object of the stack
    Arg3: ffffd0016a1db960, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe001cb52e010, The blocked IRP

    Debugging Details:
    ------------------


    DRVPOWERSTATE_SUBCODE: 3

    IMAGE_NAME: pci.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 53d0f1d4

    MODULE_NAME: pci

    FAULTING_MODULE: fffff8019f81e000 pci

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

    BUGCHECK_STR: 0x9F

    PROCESS_NAME: System

    CURRENT_IRQL: 2

    ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre

    DPC_STACK_BASE: FFFFD0016A1E2FB0

    STACK_TEXT:
    ffffd001`6a1db928 fffff803`16210782 : 00000000`0000009f 00000000`00000003 ffffe001`cb5eb060 ffffd001`6a1db960 : nt!KeBugCheckEx
    ffffd001`6a1db930 fffff803`162106a2 : ffffe001`cb5e0618 00000000`00000001 ffffe001`cb5e0650 fffff803`160ac391 : nt!PopIrpWatchdogBugcheck+0xde
    ffffd001`6a1db990 fffff803`160ae2d8 : 00000000`00000000 ffffd001`6a1dbae0 00000000`00000001 00000000`00000002 : nt!PopIrpWatchdog+0x32
    ffffd001`6a1db9e0 fffff803`1615c7ea : ffffd001`6a1ac180 ffffd001`6a1ac180 ffffd001`6a1b83c0 ffffe001`cb28f040 : nt!KiRetireDpcList+0x4f8
    ffffd001`6a1dbc60 00000000`00000000 : ffffd001`6a1dc000 ffffd001`6a1d6000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a


    STACK_COMMAND: kb

    FOLLOWUP_NAME: MachineOwner

    IMAGE_VERSION: 6.3.9600.17238

    FAILURE_BUCKET_ID: 0x9F_3_ACPI_IMAGE_pci.sys

    BUCKET_ID: 0x9F_3_ACPI_IMAGE_pci.sys

    ANALYSIS_SOURCE: KM

    FAILURE_ID_HASH_STRING: km:0x9f_3_acpi_image_pci.sys

    FAILURE_ID_HASH: {20ddeb92-07eb-ebdc-bd08-44da71ffbd68}

    Followup: MachineOwner
    -------------------------------------------------------------------------------------------------------------------------


    Furthermore when using sfc /scannow I get this message:
    C:\>sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection found corrupt files but was unable to fix some
    of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios.

    Perhaps the dump and this system file checking are related? I will upload this file for you now as an attachment :-)

    I may also note that I repeatedly tried to run sfc /scannow. About 4 times (cleaned the CBS file once since it was getting bigger) but the error message remained, saying some files couldn't be fixed. Now I can't make head nor tail about what's in the CBS.log file. Hope someone can figure it out with me. The system is actually running fine most of the time though. I only had that reboot above once today.

    I might also add that I also tried sfc /scannow /offbootdir=c:\ /offwindir=c:\windows but I also get an error it can't be run due to the online dir is the same as the offline dir or something. I opened up diskpart and "list volume" but the partition of 100MB reserved doesn't have a drive letter. Is this normal?
    Click image for larger version

    So I cannot run an offline check.

    I haven't tried DISM yet. (Yes I read quite well here on the forum before I asked hehe. But still I am very new at all this and I hope together we can fix my files somehow!)

    Let's see what we can do!

    EDIT:

    I also just ran this:
    Click image for larger version

    The result was this:
    Click image for larger version

    Now I suppose I need to rerun SFC ?

    Well I am back and just did the above indeed, on advice from our wise Ganesha Sharanam from India :-) Thanks a lot!
    Look! No more errors!!
    Click image for larger version

    But what about the .dmp file above? I will upload this file as well. Hopefully someone can figure it out for me. But I am glad I fixed the sfc with some good help here!!!
    Sfc /scannow can't fix corrupt files / One minidump file Attached Files
    Last edited by Tumalu; 27 Jul 2015 at 16:01.

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Hi Tumalu,

    Welcome to the 8forums.
    The sfc errors are, if I'm correct, from AMD drivers of the CPU.
    Updating or reinstalling may solve it.

    But its best to wait for an expert.
    Also for the bluescreen you may want to open a new thread in BSOD Crashes and Debugging and read this thread BSOD Posting Instructions.
      My System SpecsSystem Spec

  3. #3


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by axe0 View Post
    Hi Tumalu,

    Welcome to the 8forums.
    The sfc errors are, if I'm correct, from AMD drivers of the CPU.
    Updating or reinstalling may solve it.

    But its best to wait for an expert.
    Also for the bluescreen you may want to open a new thread in BSOD Crashes and Debugging and read this thread BSOD Posting Instructions.
    Yep.
    Driver problems.
    Picture--

    Click image for larger version

    I'm not from India.
    Just like Ganesha.
      My System SpecsSystem Spec

  4. #4


    Posts : 13
    Win 8.1 Pro


    Hello David. Thank you for replying :-)

    So you already checked out the file I guess? I got a new .dmp file as well. It just happened when I came home and was away for more than a hour. This time my battery of the notebook was at 4% and I got a BSOD. I have the .dmp file btw. It only happens on battery and never on AC.

    Would you want me to upload the .dmp files to you?
      My System SpecsSystem Spec

Sfc /scannow can't fix corrupt files / One minidump file
Related Threads
Hi on my windows 8.1 x64 PC I am having a lot of problems with programs hanging or not starting etc I ran SFC /Scannow and got this message "Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log....
Here is a program to help users with corrupt windows files.. This program will run System File Checker and DISM commands to repair an online Windows image and will look for the setup media to use as a repair source Step 1: Download and Extract > IMAGE_HEALTH.ZIP Step 2: Right-Click...
Corrupt .File extension files in General Support
Hi, I went to my hosts file to add some new entries and noticed the file type was "downloadkeepit" instead of .File I believe. I checked and noticed that every file which is supposed to have .file extension has this malware extension under it. I ran a full scan using anti-malware malware bytes...
Solved sfc /scannow can't fix corrupt files. in Performance & Maintenance
Hello! After running the sfc /scannow at command prompt, as administrator, here's what it says: Im at windows 8.1. CBS.log AND sfcdetails are attached to this post.
Corrupt files. Need help reading log file. in BSOD Crashes and Debugging
Newbie here. I posted a while back about my PC (Windows 8 - 32-bit) having high CPU usage and corrupt files. I have since re-installed the OS and now running Windows 8.1. Everything has been running smoothly until I did an SFC /scannow. It gave me the message about finding corrupt files but unable...
Solved massive number of corrupt files - scannow in Performance & Maintenance
My sons computer just built 2 months ago. Runs fine for him except a problem with printing...spooler service stops every time just a few seconds after starting it again. Was trying some solutions from this forum and got to step run sfc/scannow. UGLY...seems like thousands of corrupt files that...
Sfc /scannow found corrupt files but was unable to fix some. The log does not say whats wrong just stops. Not really sure where to go from here. Help please.
Eight Forums Android App Eight Forums IOS App Follow us on Facebook