Windows 8 and 8.1 Forums


Windows 8.1 Pro sfc /scannow unable to fix corrupted files

  1. #1


    Posts : 21
    Windows 8.1 Pro

    Windows 8.1 Pro sfc /scannow unable to fix corrupted files


    I have Windows 8.1 Pro and a HP Envy Notebook. I am able to boot into Windows and had no apparent problems when everything froze up yesterday while working in Quicken. After waiting several minutes with no change and and unresponsive keyboard and touchscreen, I pressed control/alt/del, and I got a (blank) BSOD. After waiting several more minutes, I pressed the button down for several seconds to turn off the notebook, removed battery, reinserted battery and then turned the the notebook back on. After rebooting into Windows, there were no apparent problems. I decided to run sfc scannow and discovered that there are several corrupted files that cannot be repaired. I ran the scan several times, rebooting each time, but the corrupted files persisted. Where do I go from here? Thank you.
    BTW, in the Event Viewer there were no application errors. I did see several MCUpdate errors which began on 7/9 (today is 7/14). Again, thank you for any help. I'm not very computer literate, so I have no idea where to go from here and am hoping I do not have to do a reinstallation. I do have the HP rescue discs, however, that I burned when I got the computer, along with a thumb drive that enables me to boot up, although, again, I have no problem booting into windows.
    I use Firefox, never Windows Explorer FWIW. Thanx.

      My System SpecsSystem Spec

  2. #2


    Type this into an elevated command prompt:

    Dism.exe /Online /Cleanup-Image /StartComponentCleanup&sfc/scannow&Dism.exe /Online /Cleanup-Image /RestoreHealth&sfc/scannow&pause

    Tell me the results.
      My System SpecsSystem Spec

  3. #3


    Posts : 21
    Windows 8.1 Pro


    Will do right now, thank you.
      My System SpecsSystem Spec

  4. #4


    Posts : 21
    Windows 8.1 Pro


    It states the same thing, i.e. that corrupt files were found that it was unable to fix. Thank you.
      My System SpecsSystem Spec

  5. #5


    So Dism.exe /Online /Cleanup-Image /RestoreHealth isn't able to help?
      My System SpecsSystem Spec

  6. #6


    Posts : 21
    Windows 8.1 Pro


    No, not if that's what I just ran at the elevated command prompt.
      My System SpecsSystem Spec

  7. #7
      My System SpecsSystem Spec

  8. #8


    Posts : 21
    Windows 8.1 Pro


    MC, I don't have an Installation Disc. I only have the HP rescue disks that I was instructed to prepare when I got the notebook March 2014. Thanx.
      My System SpecsSystem Spec

  9. #9


    Posts : 21
    Windows 8.1 Pro


    I thought the Dism.exe was done running, but it is doing a third scan. The second scan it did stated that "the component store corruption was repaired." Now, it is running another scan (which is almost complete). How many scans are run from the command you gave me? Thanx, MC.
      My System SpecsSystem Spec

  10. #10


    Posts : 21
    Windows 8.1 Pro


    The third scan states the same as the first, i.e. that files are found that are corrupt but unable to fix some of them.
      My System SpecsSystem Spec

Page 1 of 4 123 ... LastLast
Windows 8.1 Pro sfc /scannow unable to fix corrupted files
Related Threads
*I am running windows 8.1 Pro, this issue came up last night when I was suddenly unable to save or view image files (.png, .jpg, etc). Troubleshooting led to discovering corrupt system files, now I am here: Running sfc /scannow in the command prompt (admin level) yielded some interesting...
After trying to run a game I got an error message saying that MSVCR120.dll could not be found. I then downloaded the Microsoft Visual Studio 2012 again in hopes it will restore the file. I then downloaded that file and put it in the System32 folder but it still did not work. I then tried to run...
Solved SFC /Scannow Unable to fix error. in Performance & Maintenance
Hey guy's I've been having alittle bit of issues but nothing major or no BSOD's but I did my monthly tune up virus scan etc etc and i also decided to run SFC /Scannow command to see what would turn up well i have a error that couldn't be fixed and i already ran DISM Command and sill the same issue....
Solved Sfc /scannow cannot fix the corrupted files in Performance & Maintenance
Hello, so as the title said, I have done sfc/ scannow a few time and cannot fix the corrupted files. I was wondering what can I do to fix all these problem? Here are the CBS file. Been looking at a few thread and it seems that uploading this file will be helpful. 48256
Hello, today I am posting in the Eight Forums to ask about how to fix a corrupted looking Windows 8 start menu with no corrupted files found. I know that's a really bad way to explain the situation. I have uploaded a screenshot which I hope explains the issues. I wanted to add the blank squares do...
Solved SFC /Scannow - Corrupted Files in Performance & Maintenance
so here's the deal - my machine is screaming fast right now and set up just the way i like it, runs like a champ and everything seems to be working perfectly - but being the a-retentive guy that i am, i still usually run a few diagnostics fairly often, and that's how i came across these corrupted...
It was confirmed that the sfc should work the same in W8. So I am getting corrupted file messages. Ran it 3 times and it did not clear itself. What would be the next avenue I need to pursue to get the system perfect for a system image? Thanks for any assistance! Glenn
Eight Forums Android App Eight Forums IOS App Follow us on Facebook