Windows 8 and 8.1 Forums


Windows 8.1 Pro sfc /scannow unable to fix corrupted files

  1. #31


    UK
    Posts : 275
    Windows 8.1 64 bit


    KB3035583 has been installed on my system but SFC still runs to completion without errors. I also don't have the Diagnostic Tracking Service as a result of installing KB3035583. It seems the SFC and DISM errors are due to update KB3022345 and the related update KB3068708.

      My System SpecsSystem Spec

  2. #32


    Posts : 21
    Windows 8.1 Pro


    MKeezy, thanx. However, I believe that Microsoft should have given people the option of installing these updates. I, for one, have no intention of upgrading to Windows 10 in the immediate future. Thus, IMO, I shouldn't have this "la-la" on my system. These updates should have been packaged as a prerequisite for those who opted to upgrade to Windows 10. IMHO, the KB3022345 update that drops a Windows 10 icon reminder (and offer) in the task bar is tantamount of unsolicited advertising.
    Sorry for the rant. My next post will show the results of my latest scan after removing KB3068708. KB3022345 had been removed a few weeks ago when I got tired of looking at the icon. If anyone has any ideas ...
      My System SpecsSystem Spec

  3. #33


    Posts : 21
    Windows 8.1 Pro


    Having removed KB3068708 and KB3022345, still unfixable corrupted files found in the scan which I've run about 3 times following. Here the log file with the info pertinent to the corrupted files only:

    [snip]
    2015-07-15 12:19:17, Info CSI 00000313 [SR] Cannot repair member file [l:22{11}]"jsproxy.dll" of Microsoft-Windows-IE-ClientNetworkProtocolImplementation, Version = 11.0.9600.17905, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2015-07-15 12:19:20, Info CSI 0000032e [SR] Cannot repair member file [l:22{11}]"jsproxy.dll" of Microsoft-Windows-IE-ClientNetworkProtocolImplementation, Version = 11.0.9600.17905, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2015-07-15 12:19:20, Info CSI 0000032f [SR] This component was referenced by [l:158{79}]"Package_43_for_KB3065822~31bf3856ad364e35~amd64~~6.3.1.0.3065822-93_neutral_GDR"

    [snip]
    2015-07-15 12:30:45, Info CSI 00000313 [SR] Cannot repair member file [l:22{11}]"jsproxy.dll" of Microsoft-Windows-IE-ClientNetworkProtocolImplementation, Version = 11.0.9600.17905, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2015-07-15 12:30:48, Info CSI 0000032e [SR] Cannot repair member file [l:22{11}]"jsproxy.dll" of Microsoft-Windows-IE-ClientNetworkProtocolImplementation, Version = 11.0.9600.17905, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2015-07-15 12:30:48, Info CSI 0000032f [SR] This component was referenced by [l:158{79}]"Package_43_for_KB3065822~31bf3856ad364e35~amd64~~6.3.1.0.3065822-93_neutral_GDR"


    [snip]
    2015-07-15 12:34:51, Info CSI 00000918 [SR] Cannot repair member file [l:22{11}]"jsproxy.dll" of Microsoft-Windows-IE-ClientNetworkProtocolImplementation, Version = 11.0.9600.17905, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2015-07-15 12:34:51, Info CSI 0000091a [SR] Cannot repair member file [l:22{11}]"jsproxy.dll" of Microsoft-Windows-IE-ClientNetworkProtocolImplementation, Version = 11.0.9600.17905, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2015-07-15 12:34:51, Info CSI 0000091b [SR] This component was referenced by [l:158{79}]"Package_43_for_KB3065822~31bf3856ad364e35~amd64~~6.3.1.0.3065822-93_neutral_GDR"
    [snip]
      My System SpecsSystem Spec

  4. #34


    Posts : 108
    Windows 8.1 Pro with Media Center 2013 Version: 6.3.9600 Build 9600.16408


    Quote Originally Posted by Steve C View Post
    KB3035583 has been installed on my system but SFC still runs to completion without errors. I also don't have the Diagnostic Tracking Service as a result of installing KB3035583. It seems the SFC and DISM errors are due to update KB3022345 and the related update KB3068708.

    You are probably right about that, Steve C. I only know that all three of those updates lends themselves to accomplishing the same task, which is to prepare Windows 8 and 8.1 user for the eventual migration to the new Windows 10 platform. Microsoft uses the data collected by the added feature to help them work out and anticipate User Experience issues with both the upcoming Windows 10 OS platform and the current Windows 8 OS platform. However, their focus on resolving the issues of false positive results caused by the installation of these updates onto systems running previous versions of Windows is low on the list of priorities right now since the primary focus of R&D is to ensure the rollout of Windows 10 runs smoothly as those updates were designed specifically as prerequisites to upgrading to Windows 10 from existing previous versions of Windows.


    What many user consider to be a problem is not really a problem as there is actually no file corruptions occurring on their system as a result of installing these updates despite the SFC Scanner and DISM results yielded concerning them to the contrary. In fact, removing KB3035583 will result in the lose of the Get Windows 10 (GWX) item running in your system tray. It is the most recent related update of the three in preparation of the Windows 10 upgrade migration. It is what installed that Get Windows 10 Icon into your system tray.

    All I'm here saying is that many user are unsure of what these upgrades are and why their Safety Scanner and DISM utility is treating them like malware. They do collect data on your system. The KB3035583 scans your system for both hardware and software changes on a monthly basis in order to determine if your system's current configuration is still compatible with upgrading to Windows 10. It's a new version of the old Windows Upgrade advisor, except it's now built-in and standard in Windows 10. The same goes for the other two updates and all are prerequisites to being able to upgrade to windows 10.

    I'm not sure whether once Windows 10 is release that Microsoft will once again return its attention back to resolving the current issues with these "Windows 10" prerequisite updates in older versions of Windows, but the focus right now is not on ensuring that user can run Safety Scans or DISM Scans and not receive the false positive result as the updates do not actually adversely effect your system's performance in any way. Albeit, users seem to have some very real issues of privacy concerns about the data being collect by Microsoft through the introduction of these seemingly invasive user data mining tools.

    This seeming False positive system file corruption will automatically be fixed once upgraded to Windows 10 as the upgrades are designed for the windows 10 OS environment and not necessarily the Windows 8 and 8.1 in which they are currently running. This is why the hash string identifiers associated with these updates are returning an unexpected result by both the safety scanner and dim utility.
      My System SpecsSystem Spec

  5. #35


    Posts : 108
    Windows 8.1 Pro with Media Center 2013 Version: 6.3.9600 Build 9600.16408


    Quote Originally Posted by Dorrin Birch View Post
    Having removed KB3068708 and KB3022345, still unfixable corrupted files found in the scan which I've run about 3 times following. Here the log file with the info pertinent to the corrupted files only:

    [snip]
    2015-07-15 12:19:17, Info CSI 00000313 [SR] Cannot repair member file [l:22{11}]"jsproxy.dll" of Microsoft-Windows-IE-ClientNetworkProtocolImplementation, Version = 11.0.9600.17905, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2015-07-15 12:19:20, Info CSI 0000032e [SR] Cannot repair member file [l:22{11}]"jsproxy.dll" of Microsoft-Windows-IE-ClientNetworkProtocolImplementation, Version = 11.0.9600.17905, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2015-07-15 12:19:20, Info CSI 0000032f [SR] This component was referenced by [l:158{79}]"Package_43_for_KB3065822~31bf3856ad364e35~amd64~~6.3.1.0.3065822-93_neutral_GDR"

    [snip]
    2015-07-15 12:30:45, Info CSI 00000313 [SR] Cannot repair member file [l:22{11}]"jsproxy.dll" of Microsoft-Windows-IE-ClientNetworkProtocolImplementation, Version = 11.0.9600.17905, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2015-07-15 12:30:48, Info CSI 0000032e [SR] Cannot repair member file [l:22{11}]"jsproxy.dll" of Microsoft-Windows-IE-ClientNetworkProtocolImplementation, Version = 11.0.9600.17905, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2015-07-15 12:30:48, Info CSI 0000032f [SR] This component was referenced by [l:158{79}]"Package_43_for_KB3065822~31bf3856ad364e35~amd64~~6.3.1.0.3065822-93_neutral_GDR"


    [snip]
    2015-07-15 12:34:51, Info CSI 00000918 [SR] Cannot repair member file [l:22{11}]"jsproxy.dll" of Microsoft-Windows-IE-ClientNetworkProtocolImplementation, Version = 11.0.9600.17905, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2015-07-15 12:34:51, Info CSI 0000091a [SR] Cannot repair member file [l:22{11}]"jsproxy.dll" of Microsoft-Windows-IE-ClientNetworkProtocolImplementation, Version = 11.0.9600.17905, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    2015-07-15 12:34:51, Info CSI 0000091b [SR] This component was referenced by [l:158{79}]"Package_43_for_KB3065822~31bf3856ad364e35~amd64~~6.3.1.0.3065822-93_neutral_GDR"
    [snip]


    Hello Dorrin,


    According to the information you have posted concerning your log result as to what is the source of your corruption result, the update you removed only partly was responsible for the corruption result.

    hash mismatch
    Package_43_for_KB3065822~31bf3856ad364e35~amd64~~6.3.1.0

    It would appear that update package name KB3065822 is also causing problems. However, before you go uninstalling any updates, I'd advise you to research the them first. Occasionally, the update service my get it wrong and inject a non-applicable update into your systems update cue and even install it onto your system even though it isn't for your particular system, which might result in system file corruption. That doesn't happen often, which means that every update installed by the update service is suppose to be on your system.

    That said. Any update that you uninstall through normal uninstall means should be offered to you again in your next Windows update cue. Simply re-install it if you find that performance issues arise as a result of uninstalling any update package you remove, especially if those update are non-optional updates.
      My System SpecsSystem Spec

  6. #36


    Posts : 21
    Windows 8.1 Pro


    MKeezy, thank you. I checked on update K3065822 and it is an important security update mostly having to do with IE. I am not going to remove it even though I do not use MSIE. Can you tell me what "hash mismatch" indicates? Thanx again for your thorough post(s).
      My System SpecsSystem Spec

  7. #37


    Posts : 108
    Windows 8.1 Pro with Media Center 2013 Version: 6.3.9600 Build 9600.16408


    Quote Originally Posted by Dorrin Birch View Post
    MKeezy, thank you. I checked on update K3065822 and it is an important security update mostly having to do with IE. I am not going to remove it even though I do not use MSIE. Can you tell me what "hash mismatch" indicates? Thanx again for your thorough post(s).

    A hash mismatch typically happens when your systems registry calls for one particular update package to be needed and installed , but somehow a different update other than the one that was called for gets installed. The hash signature is an identifying string that your system's registry uses to ensure that ONLY the right items get installed on your specific system.

    These has signatures typically can be found in the CBS and DISM log which pertain specifically to the item causing the issue. I'd make sure that you have al of the prerequisite updates which pertains to that update installed and more important that you have made sure that your browser has not been infected with a virus that could possibly change registry information about it.
      My System SpecsSystem Spec

  8. #38


    Posts : 21
    Windows 8.1 Pro


    Thank you again, MKeezy. After reading again what update KB3065822 does, I think perhaps something was installed in this comprehensive update that does not pertain to my system, but I'm going to assume it will do no harm to ignore this particular unfixable file issue. Here is what MS states this update covers (not including the extensive list of files in different versions of MSIE that one can peruse at the link I've given at the bottom). I note the jsproxy.dll file is amongst those files listed for MSIE 11 and Windows 8.1 64-bit.

    MS15-065: Description of the security update for Internet Explorer: July 14, 2015


    Update: KB3065822



    Summary

    This security update resolves several reported vulnerabilities in Internet Explorer. The most severe of these vulnerabilities could allow remote code execution if a user views a specially crafted webpage in Internet Explorer. To learn more about the vulnerabilities, see Microsoft Security Bulletin MS15-065.

    For more information about the other updates in this release, click the following article number to view the article in the Microsoft Knowledge Base: 3076321 MS15-065: Security Update for Internet Explorer: July 14, 2015
    Additionally, this security update includes several nonsecurity-related fixes for Internet Explorer.


    How to obtain and install the update

    Method 1: Microsoft Update

    This update is available through Microsoft Update. When you turn on automatic updating, this update will be downloaded and installed automatically. For more information about how to turn on automatic updating, see Get security updates automatically.

    Note For Windows RT and Windows RT 8.1, this update is available through Microsoft Update only.
    Method 2: Microsoft Download Center

    You can obtain the stand-alone update package through the Microsoft Download Center. Go to Microsoft Security Bulletin MS15-065 to find the download links for this update.
    More information

    Nonsecurity-related fixes that are included in this security update

    General distribution release (GDR) fixes

    Individual updates may not be installed, depending on your version of Windows and the version of the affected application. You should view the individual articles to determine your update status.
    KB article Title
    3078175 Internet Explorer 11 may crash when you drag the scroll box in a scroll bar control
    3022771 Authentication fails when you visit a website in Internet Explorer 11 through a proxy server
    3078178 Internet Explorer 11 or Internet Explorer 10 may crash when automation is used
    3072449 Installation of ActiveX controls may fail in Internet Explorer in Windows 8.1 or Windows 8
    3071700 Applications that host Internet Explorer 11 WebBrowser control may freeze when they use the sessionStorage


    File information

    The English (United States) version of this software update installs files that have the attributes that are listed in the following tables. The dates and times for these files are listed in Coordinated Universal Time (UTC). Be aware that dates and times for these files on your local computer are displayed in your local time and with your current daylight saving time bias. The dates and times may also change when you perform certain operations on the files. Windows Server 2003 file information

    • The files that apply to a specific milestone (SPn) and service branch (QFE, GDR) are noted in the "SP requirement" and "Service branch" columns.
    • GDR service branches contain only fixes that are widely released to address widespread, critical issues. QFE service branches contain hotfixes in addition to widely released fixes.
    • In addition to the files that are listed in these tables, this software update also installs an associated security catalog file (KBnumber.cat) that is signed with a Microsoft digital signature.


    https://support.microsoft.com/en-us/kb/3065822

    If you feel the solutions for my particular issues have run their course and that this thread should be marked as closed, I will do so. Thank you to you and to everyone here who responded. This is a great forum.
      My System SpecsSystem Spec

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