Windows 8 and 8.1 Forums


Brand New HP Laptop Very Slow

  1. #1


    Posts : 1
    Windows 8.1

    Brand New HP Laptop Very Slow


    Hi, I recently purchased a new laptop and it is incredibly slow. Everything just feels so slow and takes forever to load websites. I can't even watch a Youtube video on 480p without it out lagging and the sound continuing to play but the video just stops.

    Laptop: HP Pavilion 14-AF013AU Laptop - Hot Deals | Harvey Norman Australia


    • Operating systemWindows 8.1 64
    • Processor familyAMD Dual-Core E-Series processor
    • ProcessorAMD Dual-Core E1-6015 APU with Radeon R2 Graphics (1.4 GHz, 1 MB cache)
    • Memory, standard8 GB DDR3L-1600 SDRAM (1 x 8 GB)
    • Display14" diagonal HD BrightView WLED-backlit (1366 x 768)
    • GraphicsAMD Radeon R2 Graphics


      Would greatly appreciate some help! Cheers.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,130
    Windows 8.0 x64


    Have you run a benchmark to check your bandwidth? It sounds like network throughput isn't up to what you are used to. Perhaps the network interface isn't optimized.
      My System SpecsSystem Spec

  3. #3


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Networx is great for checking throughput. Also didn't say if WiFi or connected by LAN cable. Kind of assume WiFi.
      My System SpecsSystem Spec

  4. #4


    If it's new return it and get one that works correctly.
      My System SpecsSystem Spec

  5. #5


    Posts : 2,130
    Windows 8.0 x64


    Quote Originally Posted by Ztruker View Post
    If it's new return it and get one that works correctly.
    That's a thought. I once got a PC I bought online with a noisy HD. It would not even boot to the bios. The drive was obviously bad. But if I let support talk me into trying to fix it, then I would have owned the lemon. I shipped it back for refund pronto.
      My System SpecsSystem Spec

Brand New HP Laptop Very Slow
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