Windows 8 and 8.1 Forums


Microsoft Windows Not Responding

  1. #31


    Posts : 63
    Windows 8.1


    The problem is, whenever I have Task Manager open at the time of a 100% disk usage freeze, different programs were using the most. During one freeze it was the Box Background Manager, at another one it was Service Hosts, and so on. The odd thing is is that the highest disk user only ends up with up to 10 MB/s, which I am pretty sure is not a large amount.

    I will try the Download Process Explorer and post anything I find.

    EDIT: I ran Process Explorer, but I am not sure what to do with it. There are a bunch of programs, Windows services and others, but I don't understand most of what the columns are displaying. There's "Process" for the name, "CPU" for probably CPU Usage, "Private Bytes", "Working Set", "PID", description and company name. Is the explorer supposed to show something during the freeze?

      My System SpecsSystem Spec

  2. #32



    Trying to Sith things out
    Bamberg Germany
    Posts : 2,290
    Windows 10 Pro 64 bit


    Next to CPU click the private bytes header so it organizes from most used to least used, to see what processes are being used most. Then you can right click the most used individually and choose properties to see a hoard of things. What you want to look at is the performance tab to see the resources being used. If there is an item you're not sure about you can right click again and send it to Virus Total to see if it is malware(it checks with some 20+ different Anti Virus's and open up your browser to the site to check the results individually.
      My System SpecsSystem Spec

  3. #33


    Posts : 63
    Windows 8.1


    Alright, I checked a few and they had no Virus Total. However, some other processes that I tried to scan just displayed "The system cannot find the file specified." What do I do with those?
      My System SpecsSystem Spec

  4. #34



    Trying to Sith things out
    Bamberg Germany
    Posts : 2,290
    Windows 10 Pro 64 bit


    I never had that before so I don't know. There is a help file you can take a look in to learn what is what for. For example the color coding(which can be set to your preference).
      My System SpecsSystem Spec

  5. #35


    Posts : 63
    Windows 8.1


    I did actually try to open the help file before, but it said it couldn't be opened for some reason.
      My System SpecsSystem Spec

  6. #36



    Trying to Sith things out
    Bamberg Germany
    Posts : 2,290
    Windows 10 Pro 64 bit


    Quote Originally Posted by Dididoo View Post
    I did actually try to open the help file before, but it said it couldn't be opened for some reason.
    Try pressing your F1 key and see if it opens.
      My System SpecsSystem Spec

  7. #37


    Posts : 63
    Windows 8.1


    It returned "Unable to open help file."
      My System SpecsSystem Spec

  8. #38



    Trying to Sith things out
    Bamberg Germany
    Posts : 2,290
    Windows 10 Pro 64 bit


    Try opening an admin command prompt and copy & paste Dism.exe /online /Cleanup-Image /StartComponentCleanup&sfc/scannow&Dism /Online /Cleanup-Image /RestoreHealth&sfc/scannow&pause and let it run through then reboot and run it a second time to see if errors were fixed.
      My System SpecsSystem Spec

  9. #39


    Posts : 63
    Windows 8.1


    The command displayed that it found nothing wrong, same thing happened after reboot.
      My System SpecsSystem Spec

  10. #40



    Trying to Sith things out
    Bamberg Germany
    Posts : 2,290
    Windows 10 Pro 64 bit


    Then everything "should be" ok now.
      My System SpecsSystem Spec

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