Windows 8 and 8.1 Forums


Microsoft Windows Not Responding

  1. #21


    Device manager > Disk drives and Device manager > DVD/CD-Rom drives will give you much closer data what is connected.

      My System SpecsSystem Spec

  2. #22


    Posts : 63
    Windows 8.1


    In the Disk drives section:
    ST2000DM001-1CH164
    Driver Provider: Microsoft
    Driver Date: 6/21/2006 (Is it supposed to be this old? I bought the computer last year)
    Driver Version: 6.3.9600.16384
    Digital Signer: Microsoft Windows

    In DVD/CD-ROM drives:
    hp DVD-RAM SW820
    Followed by the same info written above

    I found this info in the Driver tab of both properties. If there's something else you want me to check please let me know.
      My System SpecsSystem Spec

  3. #23


    Yes that's a 1TB Seagate you have there. Don't worry about old driver, the way drives work haven't changed for long time.
      My System SpecsSystem Spec

  4. #24



    Trying to Sith things out
    Bamberg Germany
    Posts : 2,288
    Windows 10 Pro 64 bit


    Quote Originally Posted by CountMike View Post
    Yes that's a 1TB Seagate you have there. Don't worry about old driver, the way drives work haven't changed for long time.
    True a lot of drivers come from 2006 for basic hardware. The only changes are for new technologies.
      My System SpecsSystem Spec

  5. #25


    Posts : 63
    Windows 8.1


    So is there anything I can do?
      My System SpecsSystem Spec

  6. #26


    Posts : 63
    Windows 8.1


    I'm still receiving freezes after CountMike's recommendations. I don't know where to update my disk drive either.
      My System SpecsSystem Spec

  7. #27


    Quote Originally Posted by Dididoo View Post
    I'm still receiving freezes after CountMike's recommendations. I don't know where to update my disk drive either.
    Only drivers you will find are for controller, not disk itself. Even for brand new SSD, drivers are same vintage.
      My System SpecsSystem Spec

  8. #28


    Posts : 63
    Windows 8.1


    Sorry, I meant whatever someone said I had to update. Nobody replied to this thread for so long I forgot about it.

    Anyways, I just found out that it's safe to press the "End Process" button. I accidentally did so and the computer remained frozen for a few seconds until an open window that was apparently causing the problem was closed.

    It doesn't mean the problem is solved, though. I don't know why the computer isn't using the regular window (which shows a progress bar of Windows trying to solve the error), because that's way less frustrating than this one. I don't know what to do at the moment. There are some suggested methods on other sites, but I don't want to try them while trying to solve the problem here.
      My System SpecsSystem Spec

  9. #29


    Try to find what that process that is hanging up is.
      My System SpecsSystem Spec

  10. #30



    Trying to Sith things out
    Bamberg Germany
    Posts : 2,288
    Windows 10 Pro 64 bit


    Quote Originally Posted by CountMike View Post
    Try to find what that process that is hanging up is.
    Process Explorer v16.05-- Download


    Download Process Explorer
    (1.07 MB)

    Run Process Explorer now from Live.Sysinternals.com
      My System SpecsSystem Spec

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