Windows 8 and 8.1 Forums

DISM Command Fails

  1. #1


    UK
    Posts : 275
    Windows 8.1 64 bit

    SFC & DISM Commands Fail


    I ran SFC /SCANNOW after a recent PC crash. This found some files it couldn't fix so I tried to run DISM /ONLINE /CLEANUP-IMAGE /RESTOREHEALTH which has previously worked. I now get the error shown below referring to "The source files could not be downloaded". I don't know what's changed but how do I configure DISM to run correctly to fix the errors found by SFC /SCANNOW?

    C:\WINDOWS\system32>DISM /ONLINE /CLEANUP-IMAGE /RESTOREHEALTH
    Deployment Image Servicing and Management tool
    Version: 6.3.9600.17031
    Image Version: 6.3.9600.17031
    [==========================100.0%==========================]
    Error: 0x800f0906
    The source files could not be downloaded.
    Use the "source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source.
    Last edited by Steve C; 10 Jun 2015 at 03:40.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,690
    Windows 3.1 > Windows 10


    this is / was caused by a windows update
      My System SpecsSystem Spec

  3. #3


    UK
    Posts : 275
    Windows 8.1 64 bit


    Is there a solution or do we wait for MS to fix it. I found this solution at Repair Corrupt Windows Image - Error 0x800f0906. Should I try the solution or will it lead to more problems?

    1. Open administrative Command Prompt.


    2. Copy the following code and right click paste it into Command Prompt:


    net stop wuauserv
    cd %systemroot%\SoftwareDistribution
    ren Download Download.old
    net start wuauserv
    net stop bits
    net start bits
    net stop cryptsvc
    cd %systemroot%\system32
    ren catroot2 catroot2old
    net start cryptsvc

    3. That’s it! Close the Command Prompt. Reboot and try to run the DISM /Online /Cleanup-Image /RestoreHealth again and this time you won’t receive the error code.
      My System SpecsSystem Spec

  4. #4


    Posts : 2,690
    Windows 3.1 > Windows 10


    many have tried - it may work this time - it may not..
      My System SpecsSystem Spec

  5. #5


    UK
    Posts : 275
    Windows 8.1 64 bit


    The problem was caused by update KB3022345 and the related update KB3068708. I uninstalled these updates and SFC and DISM now both run to completion without any errors.

    Thanks a bunch to Microsoft for wasting 2 hours of life tracking down this solution.
      My System SpecsSystem Spec

  6. #6


    UK
    Posts : 275
    Windows 8.1 64 bit


    MS Update installed KB3068708 again today which caused SFC & DISM to report errors as before. Microsoft clearly haven't fixed the problem. I've now uninstalled KB3068708 again and hidden the update so it doesn't bother me again.

    What am I missing by not installing KB3068708?
      My System SpecsSystem Spec

  7. #7


    Posts : 2,690
    Windows 3.1 > Windows 10


    This update contains the following two manifests that are occasionally updated by the Diagnostic Tracking Service:

    • telemetry.ASM-WindowsDefault.json
    • utc.app.json

    The two files are marked as static files in the update. When an advanced user runs the System File Checker Tool (sfc.exe), the files are unintentionally flagged as corrupted. There is no impact or actual corruption on a device that is running this update, and this issue will be fixed in a later service update.
      My System SpecsSystem Spec

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