Windows 8 and 8.1 Forums


Troubleshoot option disappeared, OKR Crash

  1. #1


    Posts : 11
    Windows 8.1

    Troubleshoot option missing, Recovery Partition Broken


    Hello, I an having a huge problem with my Lenovo P500 right now.

    I resized the partition by 52 GB, and now the Troubleshoot option in advanced startup options don't work, and now, my OneKey Recovery crashes (via startup option). It says "OneKey Recovery has damaged, so don't boot main application".

    Nothing seems to be working for me.
    I tried using dism but that doesn't work. I tried SFC but it just won't fix the files. I tried refreshing my PC via PC Settings but I need a recovery disc. The rest of the system works fine, though.
    Last edited by xXdab0mbXx; 27 May 2015 at 17:26.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,690
    Windows 3.1 > Windows 10


    by creating another partition - you bumped back your recovery partition by 1 (meaning is was registered as say partition 5 and it now resides in partition 6 )

    right click start flag > command prompt(admin)
    type> diskpart
    type> select disk 0
    type> list volume

    You will see a lot of volumes without drive letters assigned.. Find the 10-20GB volume number
    type> select volume # (# being the volume number without a drive letter)
    type> assign letter=R
    type> exit
    type> reagentc /disable

    You can now browse thru R and find Install.wim or Install.swm(s) - those are your Factory recovery Images..

    Note: Assuming the install* file(s) are on "R" and in a folder called "RecoveryImage"
    Note: Change "drive letter" and "folder name" to suit your system setup

    type> Reagentc /Setosimage /Path R:\RecoveryImage /Target C:\Windows /Index 1

    type> reagentc /enable
    reboot PC
      My System SpecsSystem Spec

  3. #3


    Posts : 11
    Windows 8.1


    I just want to check first. Will this process reset my PC completely, or will I still keep my files, but just need to reinstall ALL apps?
      My System SpecsSystem Spec

  4. #4


    Posts : 2,690
    Windows 3.1 > Windows 10


    the process will re-register your factory recovery images.. Which should then correct your OKR issues..
      My System SpecsSystem Spec

  5. #5


    Posts : 11
    Windows 8.1


    How about the troubleshoot option?
      My System SpecsSystem Spec

  6. #6


    Posts : 11
    Windows 8.1


    Oops, correction. The troubleshoot option doesn't even appear at all.
      My System SpecsSystem Spec

  7. #7


    Posts : 11
    Windows 8.1


    OK. There seems to be 4 volumes.
    Volume ### Ltr Label FS Type Size Status Info
    0 E - - DVD-ROM 0B No Media -
    1 C Windows8_OS NTFS Partition 597GB Healthy Boot
    2 D LENOVO NTFS Partition 25GB Healthy -
    3 - SYSTEM_DRV FAT32 Partition 260MB Healthy System
    4 F Dell Portab NTFS Partition 1863GB Healthy
    I looked inside D: and there's a hidden directory which contains default.okd
    Which one do I chose? Also, how about the troubleshoot option?
      My System SpecsSystem Spec

  8. #8


    Posts : 11
    Windows 8.1


    There's nothing here related to the recovery partition. Is that a problem?
      My System SpecsSystem Spec

  9. #9


    Posts : 2,690
    Windows 3.1 > Windows 10


    You can try to find Install.wim or Install.swm(s) - those are your Factory recovery Images..

    Otherwise you have no recovery left and OKR is useless..
      My System SpecsSystem Spec

  10. #10


    Posts : 11
    Windows 8.1


    I attempted to dual boot a Linux distro on my computer and found extra partitions on the drive. These are the partitions in order of the list.

    Number size type
    1 1000G -
    2 260M EFI System
    3 1000G -
    4 128M Microsoft Reserved
    5 (This is my C: drive in Windows)
    6, 7, 8 450M -
    9 350M -
    10 (Probably my D: drive in Windows)
    11 20G - (Could this be my long lost recovery partition?)

    The other 2 are for Linux.
    There are no more hard drives plugged in. Could partition 11 be my recovery partition? If so, is it damaged?
      My System SpecsSystem Spec

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Troubleshoot option disappeared, OKR Crash
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