Windows 8 and 8.1 Forums


My windows is extremely slow after turned off improbely

  1. #1


    Posts : 14
    Windows 8.1

    My windows is extremely slow after turned off improbely


    My battery doesn't work. Yesterday I unpluged my charger when I was using Windows 8.1 by accident now it so slow. I have two windows 8.1 and 7 the problem is only in 8.1. I have tried chkdsk in safe mode but no luck. I have also tried sfc/scannow in safe mode but it stopped in the middle and turn a protection thing. I have tried scanning for viruses but it is still slow. I don't have system repair disc. I can't even enter task manager. I'm in safe mode right now

      My System SpecsSystem Spec

  2. #2


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    Some system files might be corrupted due to sudden shutdown. Boot to normal Windows and from the Admin command prompt, copy and paste the followings:
    Dism.exe /online /Cleanup-Image /StartComponentCleanup&Dism /Online /Cleanup-Image /RestoreHealth&sfc/scannow&pause
      My System SpecsSystem Spec

  3. #3


    Posts : 14
    Windows 8.1


    Can I do it in safe mode? because it is so slow In normal
      My System SpecsSystem Spec

  4. #4


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    Quote Originally Posted by Dark16sider View Post
    Can I do it in safe mode? because it is so slow In normal
    You might need to have internet connection for DISM to do the repair if needed.
      My System SpecsSystem Spec

  5. #5


    Posts : 14
    Windows 8.1


    I'm doing it right now. Safe mode with connection
      My System SpecsSystem Spec

  6. #6


    Posts : 14
    Windows 8.1


    Error: 1117


    The request could not be performed because of an I/O devi


    The DISM log file can be found at C:\WINDOWS\Logs\DISM\di

    but it is still going
      My System SpecsSystem Spec

  7. #7


    Posts : 14
    Windows 8.1


    /Online /Cleanup-Image /RestoreHealth&sfc/scannow&pause


    Deployment Image Servicing and Management tool
    Version: 6.3.9600.17031


    Image Version: 6.3.9600.17031


    [==========================100.0%==========================]
    The operation completed successfully.


    Deployment Image Servicing and Management tool
    Version: 6.3.9600.17031


    Image Version: 6.3.9600.17031


    [==========================100.0%==========================]


    Error: 1117


    The request could not be performed because of an I/O device error.


    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log


    Beginning system scan. This process will take some time.


    Beginning verification phase of system scan.
    Verification 27% complete.


    Windows Resource Protection could not perform the requested operation.
    Press any key to continue . . .


    I will try in normal mode it will take ages
      My System SpecsSystem Spec

  8. #8


    Posts : 14
    Windows 8.1


    I can't it is too slow to open cmd
      My System SpecsSystem Spec

  9. #9


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    Download: CrystalDiskInfo6_3_2.zip - CrystalDiskInfo - SourceForge.JP , unzip and run to see if your HD is healthy.
    The I/O device error indicates you might have corrupted/defected HD and in fact will cause the system to slow down and DISM/SFC to fail due to badly corrupted system files.
    Open the Admin command prompt and type: chkdsk /r C:. System will reboot to run chkdsk on C: drive. This process will take a long time (hours) to complete and at times, it seems to stall at one spot. Just be patient and let it run.
      My System SpecsSystem Spec

  10. #10



    Trying to Sith things out
    Bamberg Germany
    Posts : 2,290
    Windows 10 Pro 64 bit


    The error code you received is:
    ERROR_IO_DEVICE
    1117 (0x45D)The request could not be performed because of an I/O device error.

    For more information of what it is and how to troubleshoot it go to TECH FAQ
      My System SpecsSystem Spec

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