Windows 8 and 8.1 Forums


Microsoft services are disabled

  1. #1


    Posts : 10
    Windows 8.1

    Microsoft services are disabled


    This is my first post, please guide me in the right direction if I've made any mistakes.

    I have a Dell Inspiron 5547 running Windows 8.1 64-bit version. If you need any more information about my system specs please ask.

    Ok, this was a friends computer and he told me that he couldn't connect to the internet so I said I would help. I have tried to reinstall the network drivers and the chip drivers, I even tried to update them by downloading the latest version and transferring them using a flash drive. That did not work so I went to msconfig and checked to make sure network related services were on since the drivers did not seem to be the issue here. From there I noticed that a majority of Microsoft Services were disabled. It wont let me re enable them. I have come to the conclusion that the problem here is that those Microsoft Services are disabled. I believe that by finding a way to re enabling them again it will fix the network issues. I have scanned the computer for viruses and tried registry fixing tools. I also tried booting up in Safe Mode but that did not work either. I can not manually start the services, it will not allow me to. That only applies to the services that were already stopped. I did a system restore and refreshed the settings too.

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      My System SpecsSystem Spec

  2. #2


    Trnava
    Posts : 683
    Win 8.1.1 Pro x64


    RefreshPC - Reset your PC's settings safely and easily.

    It is AD-supported, so deny installing additional software.
      My System SpecsSystem Spec

  3. #3


    Posts : 10
    Windows 8.1


    Quote Originally Posted by TairikuOkami View Post
    RefreshPC - Reset your PC's settings safely and easily.

    It is AD-supported, so deny installing additional software.
    I tried the program you mentioned but it didn't do anything. The program ran its course and I rebooted. The problem still remains.
      My System SpecsSystem Spec

  4. #4


    Posts : 10
    Windows 8.1


    So I just went through the services on another laptop I have and there too are some services that are Stopped. Now I am no longer sure if the services not starting is part of the issue.
      My System SpecsSystem Spec

  5. #5



    Trying to Sith things out
    Bamberg Germany
    Posts : 2,290
    Windows 10 Pro 64 bit


    Try Tweaking.com windows repair (all in one) Use direct download and use these settings:
    3, 14, 26, 27 checked
    Click image for larger version
    I have been using this tool for years(since Windows 7) and it has never failed me. It's the only repair tool I recommend.
      My System SpecsSystem Spec

  6. #6


    Posts : 10
    Windows 8.1


    Quote Originally Posted by Cliff S View Post
    Try Tweaking.com windows repair (all in one) Use direct download and use these settings:
    3, 14, 26, 27 checked
    Click image for larger version
    I have been using this tool for years(since Windows 7) and it has never failed me. It's the only repair tool I recommend.
    More unfortunate news. I didn't work. Some error messages came up. I re ran it so I could take screenshots. I will run the repair again with everything selected.


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      My System SpecsSystem Spec

  7. #7



    Trying to Sith things out
    Bamberg Germany
    Posts : 2,290
    Windows 10 Pro 64 bit


    Before you run it you have to turn the AV realtime protection off(defender or which ever is in use) until after the reboot, or else the AV can block some repairs.
    You can also try it in safe mode.
      My System SpecsSystem Spec

  8. #8


    Quote Originally Posted by VicFrmStateFarm View Post
    So I just went through the services on another laptop I have and there too are some services that are Stopped. Now I am no longer sure if the services not starting is part of the issue.
    That is not unusual. Many Windows services are started only when needed, and some by default are disabled. Many of those in your screenshots I have disabled on purpose (like Bluetooth) because I don't need them. I suggest you go to BlackViper's site (Black Viper | www.blackviper.com) and read up on what all the services are and what they do before assuming they are your problem.
      My System SpecsSystem Spec

  9. #9


    Posts : 10
    Windows 8.1

    Change of direction


    So if the services are not the problem what would be? I am not able to connect to the internet wireless or through an Ethernet wire. I have tried troubleshooting the network. All other computers connect to the network fine, so I've ruled out the network as the source of the problem. Like I've stated before I already reinstalled the network drivers on the computer and the chip driver. I did a system restore and refreshed settings.

    **It says no networks available.

    I have tried to go on cmd and look at the IP's. I think its supposed to be at 000.00.0.0 if there is no networks connected to it right? I could be mistaken. It shows an IP address for the local network. I have it connected to the modem directly using an Ethernet cord.
      My System SpecsSystem Spec

  10. #10


    Posts : 376
    W8.1, W7


    1st of all, network adapter(s) 'alive' ? Check in Control Panel > Device Manager
    Attached Thumbnails Attached Thumbnails devm.JPG  
      My System SpecsSystem Spec

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