Windows 8 and 8.1 Forums


Microsoft services are disabled

  1. #11


    Posts : 10
    Windows 8.1


    Quote Originally Posted by 4wd View Post
    1st of all, network adapter(s) 'alive' ? Check in Control Panel > Device Manager


    This is all I have


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      My System SpecsSystem Spec

  2. #12


    Posts : 376
    W8.1, W7


    Ok, ethernet is there (and am supposing the cable is connected to the router, and that router is ok > other pc's working well when connected (by cable) to that router).

    Right click the realtek network adapter and check properties (should say This device is working properly). Even if saying it's ok, I'd use a connected pc to search for\download the latest\correct Realtek driver, save it to a USB stick, plug the USB stick into the recalcitrant pc, go to device manager, right click, properties, driver > point it to the USB. Install and restart pc.

    When all this is done one may start looking for any problems with the pc\services etc.
      My System SpecsSystem Spec

  3. #13


    oops
      My System SpecsSystem Spec

  4. #14


    Posts : 10
    Windows 8.1


    Quote Originally Posted by 4wd View Post
    Ok, ethernet is there (and am supposing the cable is connected to the router, and that router is ok > other pc's working well when connected (by cable) to that router).

    Right click the realtek network adapter and check properties (should say This device is working properly). Even if saying it's ok, I'd use a connected pc to search for\download the latest\correct Realtek driver, save it to a USB stick, plug the USB stick into the recalcitrant pc, go to device manager, right click, properties, driver > point it to the USB. Install and restart pc.

    When all this is done one may start looking for any problems with the pc\services etc.
    I did what you said and nothing worked. I still have the same problems.
      My System SpecsSystem Spec

  5. #15


    Posts : 376
    W8.1, W7


    and nothing worked
    Means what? the router\cable connection did not work testing it using another pc? Or the driver did not install? Any other errors?

    If the tests went ok and the network adpater shows "This device is working properly", & the cable\router\network card\driver is tested ok: go to control panel > network and sharing > troubleshoot problems, run the "internet connections" & "network adapter" troubleshoots. Post the exact messages appearing at the end of the tests.
      My System SpecsSystem Spec

  6. #16


    Posts : 10
    Windows 8.1


    Quote Originally Posted by 4wd View Post
    and nothing worked
    Means what? the router\cable connection did not work testing it using another pc? Or the driver did not install? Any other errors?

    If the tests went ok and the network adpater shows "This device is working properly", & the cable\router\network card\driver is tested ok: go to control panel > network and sharing > troubleshoot problems, run the "internet connections" & "network adapter" troubleshoots. Post the exact messages appearing at the end of the tests.
    The router works with other computers, wired and wireless. The Driver installed, I did a manual installation. It does show "This device is working properly" The troubleshooter is giving me this message "A network cable is not properly plugged in or may be broken"
      My System SpecsSystem Spec

  7. #17


    Posts : 376
    W8.1, W7


    Also check if "Network Store Interface Service" service is started. "A network cable is not properly plugged in or may be broken" looks like pointing to some hardware problem. Sorry am out of propositions, maybe someone else has some ideas about what could be checked next. As a last resort simply get one of these inexpensive USB wifi dongles and bypass the whole cabled network problem.
      My System SpecsSystem Spec

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