Windows 8 and 8.1 Forums


System Restore does not work on a Windows 8.1

  1. #1


    Posts : 5
    Windows 8.1 64 bit

    System Restore does not work on a Windows 8.1


    I found this proposal solution to my problem but it is hard for me to install the proposed update System Restore does not work on a Windows 8.1-based computer 2955164. I have download run it, I left it open for 2 hours but nothing it only shows that try to find updates to my PC. Also I try to find updates from windows updates but it only seems to load.

    What can I do?

    I can make a restore to my system here is message I receive:


    • System Restore did not complete successfully. Your computer's system files and settings were not changed.


    • System Restore could not access a file. This is probably because an anti-virus program is running on the computer. Temporarily disable your antivirus program and retry System Restore.



      My System SpecsSystem Spec

  2. #2


    Posts : 22,582
    64-bit Windows 10


    Hello asi, and welcome to Eight Forums.

    What AV program do you have installed?

    Did you temporarily disable it to see if you could successfully perform a system restore afterwards?

    Did you try to do a system restore at boot instead of from within Windows?

    System Restore - How to Do in Windows 8
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    Windows 8.1 64 bit


    Hello Brink and thank you very much for your kind answer.

    I use the trial 30-day version of AVG.

    I have unistalled it totally and I made a reboot to my system but the problem remains the same.

    I tried to make the system restore from Windows. I have never tried from boot because I don't know how to do it.

    Thank you for your time.
      My System SpecsSystem Spec

  4. #4


    Posts : 22,582
    64-bit Windows 10


    If you like, OPTION ONE in the tutorial I posted above can help show you how to do a System Restore at boot.
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    Windows 8.1 64 bit


    I saw and tried to run the option one from your helpful link.

    But here if the problem I face: I go the mouse to the right top corner and I can see the list with Search ... Setting. When I click to the settings it doesn't give me the options and the strange is that the previous options are working perfect...
      My System SpecsSystem Spec

  6. #6


    Posts : 22,582
    64-bit Windows 10


    How about when using the shortcut below to boot to Advanced Startup.....

    Startup Options Menu Shortcut - Create in Windows 8

    ....then use OPTION ONE below to select to do a System Restore?

    System Recovery Options - Boot to in Windows 8
      My System SpecsSystem Spec

System Restore does not work on a Windows 8.1
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