Windows 8.1 CheckDisk Not Working Properly

bretpearson99

New Member
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16
Location
Ohio
Hello folks! I've recently began to do maintenance on my PC, and I've found out there's an error on my main disk (C:) I ran CheckDisk on it, and when it reboot, the checking only lasted several seconds. I then go back to the Tools section on the drive again to check and see if the program had done it's job, I was saddened to see it had done absolutely nothing. Every time I go back to check it, it keeps saying there's an error with the drive, and after several attempts at redoing this process, it still has done nothing to fix it apparently. I've also noticed that the Disk Defragmenter doesn't even recognize the C: drive, but it's still usable to the Windows Explorer. Is there anything I can do to fix this issue without reinstalling Windows?
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Toshiba
    CPU
    Intel Core i3 @ 2.5 GHZ
    Memory
    6 GB
    Screen Resolution
    1920*1080
    Hard Drives
    1 TB
    Browser
    Google Chrome
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What chkdsk command did you run?

Did you run the command with Adm. Command Prompt?
 

My Computer

System One

  • OS
    windows 8.1 64, LT -Windows 10 Home 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP 500-075 Desktop + HP 15-f018dx Laptop
    CPU
    Intel Core i5 3470 Ivy Bridge 3.2 GHz Quad Core/ LT - i3-4030U 1.9 GHz
    Motherboard
    Foxcon Joshua-H61-uATX
    Memory
    8 GB/ LT - 6GB
    Graphics Card(s)
    Intel Graphics Media Accelerator HD (DX10.1)
    Sound Card
    Integrated IDT 92HD73E
    Hard Drives
    1T HDD, 16G Sandisk Cache Drive, 2T Seagate 3.0 External
    Keyboard
    Wireless
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    Wireless
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    CyberPower UPS, Macrium Backup, Revo Pro, Malwarebytes Premium
I ran Command Prompt as the Administrator and I used the /f /r and /x parameters.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Toshiba
    CPU
    Intel Core i3 @ 2.5 GHZ
    Memory
    6 GB
    Screen Resolution
    1920*1080
    Hard Drives
    1 TB
    Browser
    Google Chrome
    Antivirus
    Total Defense

My Computer

System One

  • OS
    windows 8.1 64, LT -Windows 10 Home 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP 500-075 Desktop + HP 15-f018dx Laptop
    CPU
    Intel Core i5 3470 Ivy Bridge 3.2 GHz Quad Core/ LT - i3-4030U 1.9 GHz
    Motherboard
    Foxcon Joshua-H61-uATX
    Memory
    8 GB/ LT - 6GB
    Graphics Card(s)
    Intel Graphics Media Accelerator HD (DX10.1)
    Sound Card
    Integrated IDT 92HD73E
    Hard Drives
    1T HDD, 16G Sandisk Cache Drive, 2T Seagate 3.0 External
    Keyboard
    Wireless
    Mouse
    Wireless
    Browser
    IE11
    Antivirus
    Norton 360
    Other Info
    CyberPower UPS, Macrium Backup, Revo Pro, Malwarebytes Premium
Ok. I'll give it a whirl.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Toshiba
    CPU
    Intel Core i3 @ 2.5 GHZ
    Memory
    6 GB
    Screen Resolution
    1920*1080
    Hard Drives
    1 TB
    Browser
    Google Chrome
    Antivirus
    Total Defense
I ran through with that and it basically did the same thing. Once it had reboot, it shown Scanning Drive C: for errors... No percentage had shown up after it like shown in the video, and it ran there for about 6-8 seconds, then skipped over it, and boot straight into Windows.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Toshiba
    CPU
    Intel Core i3 @ 2.5 GHZ
    Memory
    6 GB
    Screen Resolution
    1920*1080
    Hard Drives
    1 TB
    Browser
    Google Chrome
    Antivirus
    Total Defense
I think I must say something isn't right.

Assuming you have a decent sized disk (isn't listed in specs) the chkdsk should take a bit and more than seconds, especially your initial command. I have never used anything but chkdsk so I am not familiar with other options. Have you tried running sfc /scannow just to see what it finds?
 

My Computer

System One

  • OS
    windows 8.1 64, LT -Windows 10 Home 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP 500-075 Desktop + HP 15-f018dx Laptop
    CPU
    Intel Core i5 3470 Ivy Bridge 3.2 GHz Quad Core/ LT - i3-4030U 1.9 GHz
    Motherboard
    Foxcon Joshua-H61-uATX
    Memory
    8 GB/ LT - 6GB
    Graphics Card(s)
    Intel Graphics Media Accelerator HD (DX10.1)
    Sound Card
    Integrated IDT 92HD73E
    Hard Drives
    1T HDD, 16G Sandisk Cache Drive, 2T Seagate 3.0 External
    Keyboard
    Wireless
    Mouse
    Wireless
    Browser
    IE11
    Antivirus
    Norton 360
    Other Info
    CyberPower UPS, Macrium Backup, Revo Pro, Malwarebytes Premium
No actually. I'll try that. Oh, and the disk size is approx 1 TB.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Toshiba
    CPU
    Intel Core i3 @ 2.5 GHZ
    Memory
    6 GB
    Screen Resolution
    1920*1080
    Hard Drives
    1 TB
    Browser
    Google Chrome
    Antivirus
    Total Defense
Running chkdsk on a 1TB HDD should take at bit and definitely not seconds.

Maybe there is a file corruption that is affecting some of your functions. If that is the case hopefully sfc /scannow will help.
 

My Computer

System One

  • OS
    windows 8.1 64, LT -Windows 10 Home 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP 500-075 Desktop + HP 15-f018dx Laptop
    CPU
    Intel Core i5 3470 Ivy Bridge 3.2 GHz Quad Core/ LT - i3-4030U 1.9 GHz
    Motherboard
    Foxcon Joshua-H61-uATX
    Memory
    8 GB/ LT - 6GB
    Graphics Card(s)
    Intel Graphics Media Accelerator HD (DX10.1)
    Sound Card
    Integrated IDT 92HD73E
    Hard Drives
    1T HDD, 16G Sandisk Cache Drive, 2T Seagate 3.0 External
    Keyboard
    Wireless
    Mouse
    Wireless
    Browser
    IE11
    Antivirus
    Norton 360
    Other Info
    CyberPower UPS, Macrium Backup, Revo Pro, Malwarebytes Premium
Great. It's about 50% done as of now. After sfc /scannow is there another command I have to issue in order for it to fix it?
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Toshiba
    CPU
    Intel Core i3 @ 2.5 GHZ
    Memory
    6 GB
    Screen Resolution
    1920*1080
    Hard Drives
    1 TB
    Browser
    Google Chrome
    Antivirus
    Total Defense
After sfc /scannow is there another command I have to issue in order for it to fix it?
It depends. When sfc is finished it will tell you if it fixed anything or if it fixed some but not all. Regardless of the final message I would run

Dism /Online /Cleanup-Image /RestoreHealth

I sfc did not fix all corruptions run the above, restart and run sfc again.
 

My Computer

System One

  • OS
    windows 8.1 64, LT -Windows 10 Home 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP 500-075 Desktop + HP 15-f018dx Laptop
    CPU
    Intel Core i5 3470 Ivy Bridge 3.2 GHz Quad Core/ LT - i3-4030U 1.9 GHz
    Motherboard
    Foxcon Joshua-H61-uATX
    Memory
    8 GB/ LT - 6GB
    Graphics Card(s)
    Intel Graphics Media Accelerator HD (DX10.1)
    Sound Card
    Integrated IDT 92HD73E
    Hard Drives
    1T HDD, 16G Sandisk Cache Drive, 2T Seagate 3.0 External
    Keyboard
    Wireless
    Mouse
    Wireless
    Browser
    IE11
    Antivirus
    Norton 360
    Other Info
    CyberPower UPS, Macrium Backup, Revo Pro, Malwarebytes Premium
Ok. Thank you very much for your help! I'll get back to you when it finishes.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Toshiba
    CPU
    Intel Core i3 @ 2.5 GHZ
    Memory
    6 GB
    Screen Resolution
    1920*1080
    Hard Drives
    1 TB
    Browser
    Google Chrome
    Antivirus
    Total Defense

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Toshiba
    CPU
    Intel Core i3 @ 2.5 GHZ
    Memory
    6 GB
    Screen Resolution
    1920*1080
    Hard Drives
    1 TB
    Browser
    Google Chrome
    Antivirus
    Total Defense
I would run Dism /Online /Cleanup-Image /RestoreHealth

Restart and run sfc again. Sometimes it may take several cycles of this.

You definitely have some file issues.
 

My Computer

System One

  • OS
    windows 8.1 64, LT -Windows 10 Home 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP 500-075 Desktop + HP 15-f018dx Laptop
    CPU
    Intel Core i5 3470 Ivy Bridge 3.2 GHz Quad Core/ LT - i3-4030U 1.9 GHz
    Motherboard
    Foxcon Joshua-H61-uATX
    Memory
    8 GB/ LT - 6GB
    Graphics Card(s)
    Intel Graphics Media Accelerator HD (DX10.1)
    Sound Card
    Integrated IDT 92HD73E
    Hard Drives
    1T HDD, 16G Sandisk Cache Drive, 2T Seagate 3.0 External
    Keyboard
    Wireless
    Mouse
    Wireless
    Browser
    IE11
    Antivirus
    Norton 360
    Other Info
    CyberPower UPS, Macrium Backup, Revo Pro, Malwarebytes Premium
Ah wonderful. There goes the rest of my night I suppose.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Toshiba
    CPU
    Intel Core i3 @ 2.5 GHZ
    Memory
    6 GB
    Screen Resolution
    1920*1080
    Hard Drives
    1 TB
    Browser
    Google Chrome
    Antivirus
    Total Defense
Looking at the log I can't say if the sfc and dism commands will fix everything but at least it is clear that some file issues are clearly evident. For the sake of conversation, do you have any restore points you could fall back on or have you considered the Refresh option?
 

My Computer

System One

  • OS
    windows 8.1 64, LT -Windows 10 Home 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP 500-075 Desktop + HP 15-f018dx Laptop
    CPU
    Intel Core i5 3470 Ivy Bridge 3.2 GHz Quad Core/ LT - i3-4030U 1.9 GHz
    Motherboard
    Foxcon Joshua-H61-uATX
    Memory
    8 GB/ LT - 6GB
    Graphics Card(s)
    Intel Graphics Media Accelerator HD (DX10.1)
    Sound Card
    Integrated IDT 92HD73E
    Hard Drives
    1T HDD, 16G Sandisk Cache Drive, 2T Seagate 3.0 External
    Keyboard
    Wireless
    Mouse
    Wireless
    Browser
    IE11
    Antivirus
    Norton 360
    Other Info
    CyberPower UPS, Macrium Backup, Revo Pro, Malwarebytes Premium
As far as restore points are concerned, I think those may have gotten wiped out by the Disk Cleanup utility. And I've tried to use the refresh option, but it requests the disk that came with the PC, and the OEM never included it.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Toshiba
    CPU
    Intel Core i3 @ 2.5 GHZ
    Memory
    6 GB
    Screen Resolution
    1920*1080
    Hard Drives
    1 TB
    Browser
    Google Chrome
    Antivirus
    Total Defense
Regardless of the final outcome with these attempts to repair I would strongly suggest you make backups of all files that are important if you do not already have it. Since you did not create your own recovery media when you got the PC you might consider getting the recovery media from Toshiba just to have it on hand. Also, if you get things working reasonably well you can make a Custom Refresh Image that will work without any additional media.
 

My Computer

System One

  • OS
    windows 8.1 64, LT -Windows 10 Home 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP 500-075 Desktop + HP 15-f018dx Laptop
    CPU
    Intel Core i5 3470 Ivy Bridge 3.2 GHz Quad Core/ LT - i3-4030U 1.9 GHz
    Motherboard
    Foxcon Joshua-H61-uATX
    Memory
    8 GB/ LT - 6GB
    Graphics Card(s)
    Intel Graphics Media Accelerator HD (DX10.1)
    Sound Card
    Integrated IDT 92HD73E
    Hard Drives
    1T HDD, 16G Sandisk Cache Drive, 2T Seagate 3.0 External
    Keyboard
    Wireless
    Mouse
    Wireless
    Browser
    IE11
    Antivirus
    Norton 360
    Other Info
    CyberPower UPS, Macrium Backup, Revo Pro, Malwarebytes Premium
Thank you for the advice. I'm working on some of that right now. All of the files that I most absolutely can't afford losing are backed up in DropBox, Google Drive, and OneDrive. The operation completed and the text of the Command Prompt window is shown below:

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.


C:\WINDOWS\system32>sfc /scannow


Beginning system scan. This process will take some time.


Beginning verification phase of system scan.
Verification 100% complete.


Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.


C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth


Deployment Image Servicing and Management tool
Version: 6.3.9600.17031


Image Version: 6.3.9600.17031


[==========================100.0%==========================]
The restore operation completed successfully. The component store corruption was
repaired.
The operation completed successfully.


C:\WINDOWS\system32>
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Toshiba
    CPU
    Intel Core i3 @ 2.5 GHZ
    Memory
    6 GB
    Screen Resolution
    1920*1080
    Hard Drives
    1 TB
    Browser
    Google Chrome
    Antivirus
    Total Defense
Restart and run the sfc again
 

My Computer

System One

  • OS
    windows 8.1 64, LT -Windows 10 Home 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP 500-075 Desktop + HP 15-f018dx Laptop
    CPU
    Intel Core i5 3470 Ivy Bridge 3.2 GHz Quad Core/ LT - i3-4030U 1.9 GHz
    Motherboard
    Foxcon Joshua-H61-uATX
    Memory
    8 GB/ LT - 6GB
    Graphics Card(s)
    Intel Graphics Media Accelerator HD (DX10.1)
    Sound Card
    Integrated IDT 92HD73E
    Hard Drives
    1T HDD, 16G Sandisk Cache Drive, 2T Seagate 3.0 External
    Keyboard
    Wireless
    Mouse
    Wireless
    Browser
    IE11
    Antivirus
    Norton 360
    Other Info
    CyberPower UPS, Macrium Backup, Revo Pro, Malwarebytes Premium
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