I'm using Windows 8.1 Pro 64-bit.
I'm having problem to launch the built-in Disk Defragmenter. It won't just open.
I have tried the following steps based on the link:
Here is the error message after running sfc /scannow
I am also attaching my CBS log file.
View attachment CBS.zip
Can anyone provide other suggestions?
Thank you!
I'm having problem to launch the built-in Disk Defragmenter. It won't just open.
I have tried the following steps based on the link:
- sfc /scannow
- Dism /Online /Cleanup-Image /RestoreHealth
- restart the system
- sfc /scannow
Here is the error message after running sfc /scannow
Code:
Microsoft Windows [Version 6.3.9600](c) 2013 Microsoft Corporation. All rights reserved.
C:\WINDOWS\system32>sfc /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some
of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
supported in offline servicing scenarios.
C:\WINDOWS\system32>I am also attaching my CBS log file.
View attachment CBS.zip
Can anyone provide other suggestions?
Thank you!
My Computer
System One
-
- OS
- Windows 8.1 Pro
- Computer type
- Laptop
- System Manufacturer/Model
- HP ZBook 14
- CPU
- Intel i7-4600U
- Memory
- 16 GB
- Graphics Card(s)
- AMD Firepro M4100
