Windows 8 and 8.1 Forums


Scannow and Dism restorehealth problem

  1. #1


    Posts : 146
    Windows 8 Pro

    Scannow and Dism restorehealth problem


    After several sfc /scannow and Dism runs in admin command prompt I get the following attachment reports.
    I have looked at the logs of both and also visited the Microsoft page indicated in the Dism report.
    Both go way over my head in trying to find an answer to this problem, something about a source.
    Any suggestions to solve this problem would be appreciated.
    Attached Thumbnails Attached Thumbnails Capture.PNG   dism.JPG  

      My System SpecsSystem Spec

  2. #2


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center
      My System SpecsSystem Spec

  3. #3


    Posts : 146
    Windows 8 Pro


    Followed the advice in your link using the command prompt, this again states there is no source details on my computer
    Have found the original Sources location in C drive, unfortunately they are all empty.
    So how can I obtain these sources and from where?
      My System SpecsSystem Spec

  4. #4


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by dencal View Post
    Followed the advice in your link using the command prompt, this again states there is no source details on my computer
    Have found the original Sources location in C drive, unfortunately they are all empty.
    So how can I obtain these sources and from where?
    This is a tough one.

    Try this formation of cmds---

    Dism.exe /online /Cleanup-Image /StartComponentCleanup


    sfc /scannow


    Dism /Online /Cleanup-Image /RestoreHealth


    sfc /scannow

    Other than reinstalling your OS, that's all I can think of doing.
      My System SpecsSystem Spec

  5. #5


    Posts : 146
    Windows 8 Pro


    Thanks for the reply David
    Just finished your first cmd, see attachment, and have already done your other suggestions several times already.
    It looks like a reinstallation is on the cards.
    Thank you for your helpful suggestions
    Attached Thumbnails Attached Thumbnails exe.JPG  
      My System SpecsSystem Spec

  6. #6


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Good luck.
      My System SpecsSystem Spec

  7. #7


    Posts : 146
    Windows 8 Pro


    Success at last, it would be nice if such a simple way to solve this problem was available on the Microsoft website instead of all the technical jargon which did not solve this problem.

    To correct the missing Registry sources do the following.

    Open Action Centre, Recovery, System Restore, tick Show More Restore Points and look for the following Auto System Restore. highlighted on the System Restore attachment.

    After you have re signed in you must restart the computer for the update to take place.
    Attached Thumbnails Attached Thumbnails acp.PNG   system restore.PNG  
      My System SpecsSystem Spec

Scannow and Dism restorehealth problem
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