Windows 8 and 8.1 Forums


Help! laptop stuck at 28% charging

  1. #1


    Posts : 43
    windows 8 single language

    Help! laptop stuck at 28% charging


    laptop wont boot until the charger is plug in what should i do?

      My System SpecsSystem Spec

  2. #2


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    If it only boots with the AC adapter plugged it chances are that the battery needs to be changed.
      My System SpecsSystem Spec

  3. #3


    Posts : 43
    windows 8 single language


    i dont think so man. the battery indicator says its still at "Good" condition this happens when i remove the battery pack is it stil safe to use it? Ive tried removing the battery pack hold down the power button for 30 seconds then plug the charger many times any other solution or diagnostics?
    Last edited by clark02121992; 07 Feb 2015 at 00:38.
      My System SpecsSystem Spec

  4. #4


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    I find your last post very confusing. So it won't boot with just the battery plugged in? Does the battery reach 100 % fully charged state? How old is this battery/laptop? It is safe to remove the battery and just run on the power pack.
      My System SpecsSystem Spec

  5. #5


    Posts : 43
    windows 8 single language


    Laptop wont boot until the charger is plugged in and it its stuck at 28% charging and when you pull the charger out the laptop goes off too.
      My System SpecsSystem Spec

  6. #6


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    You need to replace the battery with a new one.
      My System SpecsSystem Spec

  7. #7


    Posts : 43
    windows 8 single language


    seriously man? any other troubleshooting tips? i am currently using my laptop now there's no other option sir?
    Last edited by clark02121992; 07 Feb 2015 at 20:54.
      My System SpecsSystem Spec

  8. #8


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Using it as in, its plugged into the power pack? Go through the facts, the battery won't fully charge and the laptop will not run on just battery power. The battery doesn't last forever you know. They degrade as you use them. That's why they are easy to remove and replace. How old is this laptop/battery?
      My System SpecsSystem Spec

  9. #9


    Posts : 43
    windows 8 single language


    ive been usin these for 2 years. im just hoping man that there's any other fix. if it's doesent have then i just go buy another one then
      My System SpecsSystem Spec

  10. #10


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    I don't know of any other fix.
      My System SpecsSystem Spec

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Help! laptop stuck at 28% charging
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