Windows 8 and 8.1 Forums


trying to repair corrupt Windows Store files

  1. #1


    Posts : 5
    win 8.1 pro x64

    trying to repair corrupt Windows Store files


    I'm pretty new to all of this and have a question.

    I am trying to repair corrupt Windows Store files and SFC or DISM is unable to find them.
    Here is a list from the DISM log. Does anyone know what these files are and where to source them?

    Thanks

    2015-01-25 08:59:28, Info DISM DISM Package Manager: PID=5824 TID=3216 - CDISMPackageManager::Internal_Finalize
    2015-01-25 08:59:28, Info DISM DISM Package Manager: PID=5824 TID=3216
    =================================
    Checking System Update Readiness.
    (p) CSI Payload Corrupt amd64_netfx4-browser_files_b03f5f7f11d50a3a_4.0.9600.17187_none_e03c5b80b403a389\opera.browser
    (p) CSI Payload Corrupt amd64_netfx4-browser_files_b03f5f7f11d50a3a_4.0.9600.17187_none_e03c5b80b403a389\safari.browser
    (p) CSI Payload Corrupt amd64_netfx4-browser_files_b03f5f7f11d50a3a_4.0.9600.17187_none_e03c5b80b403a389\generic.browser
    (p) CSI Payload Corrupt amd64_netfx4-browser_files_b03f5f7f11d50a3a_4.0.9600.17187_none_e03c5b80b403a389\chrome.browser
    (p) CSI Payload Corrupt amd64_netfx4-browser_files_b03f5f7f11d50a3a_4.0.9600.17187_none_e03c5b80b403a389\ie.browser
    (p) CSI Payload Corrupt amd64_netfx4-browser_files_b03f5f7f11d50a3a_4.0.9600.17187_none_e03c5b80b403a389\blackberry.browser
    (p) CSI Payload Corrupt amd64_netfx4-browser_files_b03f5f7f11d50a3a_4.0.9600.17187_none_e03c5b80b403a389\firefox.browser
    (p) CSI Payload Corrupt amd64_netfx4-browser_files_b03f5f7f11d50a3a_4.0.9600.17187_none_e03c5b80b403a389\ucbrowser.browser
    (p) CSI Payload Corrupt amd64_netfx4-browser_files_b03f5f7f11d50a3a_4.0.9600.17187_none_e03c5b80b403a389\Default.browser
    (p) CSI Payload Corrupt amd64_netfx4-browser_files_b03f5f7f11d50a3a_4.0.9600.17187_none_e03c5b80b403a389\iphone.browser
    (p) CSI Payload Corrupt amd64_netfx4-browser_files_b03f5f7f11d50a3a_4.0.9600.17187_none_e03c5b80b403a389\gateway.browser
    (p) CSI Payload Corrupt amd64_netfx4-browser_files_b03f5f7f11d50a3a_4.0.9600.17187_none_e03c5b80b403a389\iemobile.browser
    (p) CSI Payload Corrupt x86_netfx4-browser_files_b03f5f7f11d50a3a_4.0.9600.17187_none_27e99257c87fcc8f\opera.browser
    (p) CSI Payload Corrupt x86_netfx4-browser_files_b03f5f7f11d50a3a_4.0.9600.17187_none_27e99257c87fcc8f\safari.browser
    (p) CSI Payload Corrupt x86_netfx4-browser_files_b03f5f7f11d50a3a_4.0.9600.17187_none_27e99257c87fcc8f\generic.browser
    (p) CSI Payload Corrupt x86_netfx4-browser_files_b03f5f7f11d50a3a_4.0.9600.17187_none_27e99257c87fcc8f\chrome.browser
    (p) CSI Payload Corrupt x86_netfx4-browser_files_b03f5f7f11d50a3a_4.0.9600.17187_none_27e99257c87fcc8f\ie.browser
    (p) CSI Payload Corrupt x86_netfx4-browser_files_b03f5f7f11d50a3a_4.0.9600.17187_none_27e99257c87fcc8f\blackberry.browser
    (p) CSI Payload Corrupt x86_netfx4-browser_files_b03f5f7f11d50a3a_4.0.9600.17187_none_27e99257c87fcc8f\firefox.browser
    (p) CSI Payload Corrupt x86_netfx4-browser_files_b03f5f7f11d50a3a_4.0.9600.17187_none_27e99257c87fcc8f\ucbrowser.browser
    (p) CSI Payload Corrupt x86_netfx4-browser_files_b03f5f7f11d50a3a_4.0.9600.17187_none_27e99257c87fcc8f\Default.browser
    (p) CSI Payload Corrupt x86_netfx4-browser_files_b03f5f7f11d50a3a_4.0.9600.17187_none_27e99257c87fcc8f\iphone.browser
    (p) CSI Payload Corrupt x86_netfx4-browser_files_b03f5f7f11d50a3a_4.0.9600.17187_none_27e99257c87fcc8f\gateway.browser
    (p) CSI Payload Corrupt x86_netfx4-browser_files_b03f5f7f11d50a3a_4.0.9600.17187_none_27e99257c87fcc8f\iemobile.browser
    Summary:
    Operation: Detect only
    Operation result: 0x0
    Last Successful Step: CSI store detection completes.
    Total Detected Corruption: 24
    CBS Manifest Corruption: 0
    CBS Metadata Corruption: 0
    CSI Manifest Corruption: 0
    CSI Metadata Corruption: 0
    CSI Payload Corruption: 24
    Total Repaired Corruption: 0
    CBS Manifest Repaired: 0
    CSI Manifest Repaired: 0
    CSI Payload Repaired: 0
    CSI Store Metadata refreshed: True
    Total Operation Time: 948 seconds.
    - CDISMPackageManager::Internal_Finalize
    2015-01-25 08:59:28, Info DISM DISM Package Manager: PID=5824 TID=3216 - CDISMPackageManager::Internal_Finalize
    2015-01-25 08:59:28, Info DISM DISM Package Manager: PID=5824 TID=3216 <----- Ending corruption detect/repair info -----> - CDISMPackageManager::Internal_Finalize

      My System SpecsSystem Spec

  2. #2


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    I am trying to repair corrupt Windows Store files and SFC or DISM is unable to find them.
    Here is a list from the DISM log. Does anyone know what these files are and where to source them?
    I suggest you run this batch file As Administrator & read the results in the CMD window & post a screenshot of the entire window.
    You can drag the sides to make it bigger so all the text is showing.

    dism.bat

    It takes about 2 hours to finish.
    You can leave it run in the background until it finishes.

    It contains 4 commands & a pause so the CMD window doesn't disappear when it finishes.

    Click image for larger version
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    win 8.1 pro x64


    Thanks, I will try that and post the results. Meanwhile I have found that the files are associated with net framework 4.5


    C:\WINDOWS\system32>DISM /online /get-featureinfo /featurename:NetFx4
    Deployment Image Servicing and Management tool
    Version: 6.3.9600.17031
    Image Version: 6.3.9600.17031
    Feature Information:
    Feature Name : NetFx4
    Display Name : .NET Framework 4.5
    Description : .NET Framework 4.5
    Restart Required : Possible
    State : Enabled
    Custom Properties:
    ServerComponent\Description : .NET Framework 4.5 provides a comprehensive and co
    nsistent programming model for quickly and easily building and running applicati
    ons that are built for various platforms including desktop PCs, Servers, smart p
    hones and the public and private cloud.
    ServerComponent\DisplayName : .NET Framework 4.5
    ServerComponent\Id : 418
    ServerComponent\Type : Feature
    ServerComponent\UniqueName : NET-Framework-45-Core
    ServerComponent\Deploys\Update\Name : NetFx4
    ServerComponent\Version\Major : 4
    ServerComponent\Version\Minor : 5
    The operation completed successfully.
    C:\WINDOWS\system32>
      My System SpecsSystem Spec

  4. #4


    Posts : 34
    Windows 8.1 Pro x64


    I'm guessing the /StartComponentCleanup will fail, too. I just ran it and got:

    Code:
    The restore operation failed. Either the repair source was not found or the component store cannot be repaired.
    What a crap tool.
      My System SpecsSystem Spec

  5. #5


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    I am running it as of now.
    I had a tiny glitch so I decided to run it.
    I like small problems to not become big problems.

    I am watching a movie on Netflix.
    Running it has not affected the quality of the movie.
      My System SpecsSystem Spec

  6. #6


    Posts : 5
    win 8.1 pro x64


    I will wait for the batch file to complete but I did find this link and will try to run it to see if it can fix the files.
    https://www.microsoft.com/en-my/down....aspx?id=30135
    The component cleanup command did work in my case.
      My System SpecsSystem Spec

  7. #7


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by GShark View Post
    I will wait for the batch file to complete but I did find this link and will try to run it to see if it can fix the files.
    https://www.microsoft.com/en-my/down....aspx?id=30135
    The component cleanup command did work in my case.
    ok.
      My System SpecsSystem Spec

  8. #8


    Posts : 5
    win 8.1 pro x64


    Here are the results from the batch file.

    C:\WINDOWS\system32>
    C:\WINDOWS\system32>DISM /online /Cleanup-Image /StartComponentCleanup
    Deployment Image Servicing and Management tool
    Version: 6.3.9600.17031
    Image Version: 6.3.9600.17031
    [==========================100.0%==========================]
    The operation completed successfully.
    C:\WINDOWS\system32>sfc /scannow
    Beginning system scan. This process will take some time.
    Beginning verification phase of system scan.
    Verification 68% complete.
    Windows Resource Protection found corrupt files but was unable to fix some
    of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios.
    C:\WINDOWS\system32>DISM /Online /Cleanup-Image /RestoreHealth
    Deployment Image Servicing and Management tool
    Version: 6.3.9600.17031
    Image Version: 6.3.9600.17031
    [==========================100.0%==========================]
    Error: 0x800f0906
    The source files could not be downloaded.
    Use the "source" option to specify the location of the files that are required t
    o restore the feature. For more information on specifying a source location, see
    Configure a Windows Repair Source.
    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
    C:\WINDOWS\system32>sfc /scannow
    Beginning system scan. This process will take some time.
    Beginning verification phase of system scan.
    Verification 68% complete.
    Windows Resource Protection found corrupt files but was unable to fix some
    of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios.
    C:\WINDOWS\system32>pause
      My System SpecsSystem Spec

  9. #9


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Your computer seems to be really messed up.

    If it was me I would reinstall the OS.
      My System SpecsSystem Spec

  10. #10



    Trying to Sith things out
    Bamberg Germany
    Posts : 2,290
    Windows 10 Pro 64 bit


    @ GShark
    Have you rebooted after running the tool? Also sometimes just running sfc/scnnow in admin command prompt 2-3 times and rebooting after each one can repair stuff. You have to reboot because there's things windows can't repair online(meaning windows is active) and must be corrected before all system services are active. You could also try it in safe mode.
      My System SpecsSystem Spec

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