Windows 8 and 8.1 Forums


UEFI does not recognize DVD drive but it works in Windows

  1. #31


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Quote Originally Posted by Elizabeth View Post
    Everybody is really being helpful here - thank you. Yes, alpha, the TrueImage disk boots properly in my other Windows 8.1 64-bit system.. I am thinking I will call HP and get a new drive under warranty and see if the issue persists. That is one weird error I got at step 4. last time.
    Is the other PC also UEFI? Yeah something weird is going on. What make is the other PC? Just curious.

      My System SpecsSystem Spec

  2. #32


    Posts : 14
    Wndows 8


    Also and HP, alpha - not UEFI though..
      My System SpecsSystem Spec

  3. #33


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    OK, it could still be a BIOS setting issue then. You might have to turn off UEFI and put it in legacy mode.
      My System SpecsSystem Spec

  4. #34


    Posts : 2,690
    Windows 3.1 > Windows 10


    Secure Boot is a UEFI option - before it allows anything to boot before Windows, it checks for an approval signature in the firmware.. (Firmware Keys)

    Attachment 56731

    Turning Secure boot off - you are basically bypassing the security check..

    If the disk or usb is uefi bootable it will have the following folder "EFI" and following file "bootmgr.efi"

    Attachment 56730

    Also UEFI boots in Fat32 format..

    I can also tell you this, from experience - acronis is a big issue.. there are so may threads of restore failures using acronis..
      My System SpecsSystem Spec

  5. #35


    Posts : 14
    Wndows 8


    Thanks for your help everyone. Disabling Secure Boot and enabling legacy mode as suggested above solved the problem (of course I re-enabled secure boot after the "fire drill". I am switching from Acronis to Macrium since it seems to suit my needs better. Also getting a new DVD drive under warranty since this one started to intermittently fail the HP diagnostics and makes a high pitched whining sound on occasion too. Hope I get the opportunity to help someone out on this forum like you guys help me.
      My System SpecsSystem Spec

  6. #36


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Glad you got it sorted. It looks like that optical drive does have issues. are they shipping you a new drive or do you have to send the PC in for repair? It should be an easy swap to replace the drive. All the ones I worked on it was just one screw to take out on the bottom of the laptop. Pull the drive out, slide in the new one and put the screw back in.
      My System SpecsSystem Spec

  7. #37


    Posts : 14
    Wndows 8


    Alpha I am doing a swap out. Have done them before with towers - this is an all-in-one. Shouldn't be a problem. Thanks again. E.
      My System SpecsSystem Spec

  8. #38


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    I haven't worked on an all in one but if the drive is like a laptop optical drive it will easier to replace than a desktop drive. Likely just the one screw instead of several. Looks like you have it all under control now.
      My System SpecsSystem Spec

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UEFI does not recognize DVD drive but it works in Windows
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