Windows 8 and 8.1 Forums

Hard Disk problem (Win 8.1) Toshiba ultrabook

  1. #1

    Posts : 45
    Windows 8.1 Pro/LinuxMint/Mac OS X

    Hard Disk problem (Win 8.1) Toshiba ultrabook

    I have a Toshiba ultrabook. that someone brought to me. Every time on start up it says "Windows detected a Hard Disk problem".

    Steps I took so far.

    1.Tried to boot to UBCD to run HHD diagnostic on it. could not boot to the USB ODD. I tried turning off secure boot and enabled legacy support. would not boot at all. In BIOS also would not let me change to Legacy boot only UEFI. so at the point I said screw it I was going to take it out put it in a test machine and do it that way. After taking the back cover off I then realized "Duh!". It's an ultrabook it has one of the small SSD sticks that just sit on the MoBo.
    2. So I then ran Toshibas HD diagnostic. witch said it was fine. Thought not sure how great these are I downloaded "SSDLife UB" witch from what I read is a good SSD diagnostic tool. that to said it was fine no issues.
    3.Opened CMD ran "chkdsk /f" and sfc /scannow" to do repairs. found errors but was unable to repair.
    4.I then tried to do a system repair on startup. That also said it could not repair the issue try another options. I tried several options, all of witch said the same thing.

    So now I not sure what I can do. Is the only thing to do now is just reinstall the OS or is there something that I haven't tried that may work. If anyone knows of something that be great.


      My System SpecsSystem Spec

  2. #2

    Posts : 187
    Windows 8.1 Pro/ Windows 8 Enterprise

    Hi, you can follow option one in this tutorial Refresh Windows 8

    Good luck, werty
      My System SpecsSystem Spec

  3. #3

    Posts : 45
    Windows 8.1 Pro/LinuxMint/Mac OS X

    Quote Originally Posted by werty View Post
    Hi, you can follow option one in this tutorial Refresh Windows 8
    So the only option I have then is a re-install/refresh of windows 8 then?
      My System SpecsSystem Spec

  4. #4

    Refresh will leave most things intact. If you have install media, you could try startup repair instead.
      My System SpecsSystem Spec

  5. #5

    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit

    You can get Windows 8.1 install media here, Create installation media for Windows 8.1 - Windows Help, if that helps. This media will use OEM embedded keys automatically, providing you download and install the correct version. Worst case scenario you could do a clean install and use the original OEM key.
      My System SpecsSystem Spec

Hard Disk problem (Win 8.1) Toshiba ultrabook
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