Windows 8 and 8.1 Forums


Unable to create a restore point

  1. #1


    Posts : 185
    W10 Pro/W8.1 Pro/ W7 Ult

    Unable to create a restore point


    I clean installed W8.1 , StartIsBack utility and changed the settings. Then I attempted to create a restore point but failed. An error message returned is as below.
    I looked the event log but that could not give me any solution.
    Click image for larger version

      My System SpecsSystem Spec

  2. #2


    San Jose - California
    Posts : 2,847
    8.1x64PWMC Ubuntu14.04x64 MintMate17x64


    I suggest you do the followings from the Admin command prompt:

    1. chkdsk /r C:
      NOTE: Will take a long time to complete. Sometimes will stall at one spot so be patient.
    2. dism /online /cleanup-image /restorehealth
    3. sfc /scannow


    In addition. Make sure to open the services and check if Volume Shadow Copy is running.
      My System SpecsSystem Spec

  3. #3


    Posts : 185
    W10 Pro/W8.1 Pro/ W7 Ult


    Thanks for your reply.
    Befor I saw your reply I went ahead and did as follows:
    I uninstalled the StartIsBack utility but the problem condition stayed unchanged. Then I reinstalled W8.1 and the utility, and the problem did not recur.
    I regret that I was not patient enough to wait for you repliy, but your suggestion will be save for my future reference.
      My System SpecsSystem Spec

  4. #4


    Antivirus can also create problems like that, (at least it happened to me), Once I disabled AVG everything worked.
      My System SpecsSystem Spec

  5. #5


    Posts : 185
    W10 Pro/W8.1 Pro/ W7 Ult


    Quote Originally Posted by CountMike View Post
    Antivirus can also create problems like that, (at least it happened to me), Once I disabled AVG everything worked.
    The anti-virus was the built-in Windows Defender so that it must be least likely to cause that kind of problem. But I will remember your suggestion and try it when problems like that happens next time.
      My System SpecsSystem Spec

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