Windows 8 and 8.1 Forums

Unable to image hard disk w/ Win 8 Backup

  1. #11

    Posts : 4,514
    Vista and Win7

    Quote Originally Posted by JCClouser View Post
    Well...I went to HP and got the newest driver. Of course this is the one I already had, but reinstalled it anyway. They stopped manufacturing this insertable external drive in 2010, and that's when they stopped updating the drivers. Strangely enough this particular model was supposedly only sold outside the USA, but I purchased directly from HP's store.

    BTW, no change in the status of the drive with Win 8. I will follow some suggestions and get third party software to do the job!!

    Thanks all for your help.

    John, there is a vast choice of free imaging programs that fit the bill. I happen to like free Macrium because it is easy to use, fast and reliable. If you want to look at it, here is a tutorial to get you started: Imaging with free Macrium - Windows 7 Forums

      My System SpecsSystem Spec

  2. #12

    Posts : 2
    Windows 7

    John, as I recall you can bypass your problem by using a network share. Just share you HP device and then in the backup parameters refer to the share name instead of the real drive letter.

      My System SpecsSystem Spec

  3. #13

    Las Vegas, NV
    Posts : 76
    Win 8.1 Update 1 Pro 32-bit

    Hi Everyone...

    Thanks for all your suggestions. I downloaded and tried Macrium, created a system image, and restored it. Worked flawlessly. Ultimately, I solved the issue through a little serendipitous detective work. I noticed some piece of software I was testing at about the same time I did the refresh, placed a sort of media descriptor file (MediaID.bin) on the HP Personal Media Drive. I took a chance and deleted the file, and rebooted.

    Lo, and behold, Win 8 now sees the drive as an external hard drive and system imaging works as before. Now I'm going to do some Googling to see what software creates this file and why it changed the description of the media.

    I am marking this as solved. Thanks again everyone!!!


    [EDIT] The file, MediaID.bin, is created by backup software during the setup process. It may have gotten corrupted when I had attempted to use a third-party backup software by Roxio called Back on Track.
    Last edited by JCClouser; 24 Apr 2012 at 10:25.
      My System SpecsSystem Spec

  4. #14

    Posts : 142
    Windows 8 Enterprise 64-bit (7 Ult, Vista & XP in V-Box)

    Quote Originally Posted by whs View Post
    Quote Originally Posted by Kat View Post
    I've been using Windows Image Backup exclusively since the W7 beta was released.

    Only ever had trouble once, and that was my fault.
    How often did you have to use it to recover?

    Apologies for the delay in replying, WHS.

    Couldn't say for sure, maybe half-a-dozen or so.

    The one failure that I had was because I'd resized the c:\ partition
    since creating the image. As I said, it was my fault, not a failure of
    the software.

    Returned the partition to its original size, and no problem.
      My System SpecsSystem Spec

  5. #15

    Posts : 4,514
    Vista and Win7

    That sounds good. I was not so lucky.
      My System SpecsSystem Spec

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Unable to image hard disk w/ Win 8 Backup
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