Windows 8 and 8.1 Forums

Very unusual problem when opening info windows in windows

  1. #11

    Posts : 7
    Windows 8.1

    Same problem with no modified start menu

    I just removed the modified start menu and Windows is doing the same thing so I don't know what's next. If anyone has encountered this problem and/or knows how to fix it, please advise. Many thanks!

      My System SpecsSystem Spec

  2. #12

    Manila, Philippines
    Posts : 32
    Windows 7 Ultimate

    Quite a problem you had there. You might end up doing a reinstall if this continues. Hope you can get it resolved somehow.
      My System SpecsSystem Spec

  3. #13

    Posts : 7
    Windows 8.1

    Problem appears to be solved

    Well, after racking my brain over this, I finally wound up installing and running the program "Malwarebytes".
    I'm not exactly sure what it found or did but it looks like there was some king of malware that was effecting the "explorer.exe" file, thus causing the problem. I believe this to be true because I've been using the computer for hours now, as well as restarting it several times, (with the modified start menu in place) and am not having any issues.
    So I'll keep my fingers crossed but I think the problem is gone. Thanks to all who responded!
      My System SpecsSystem Spec

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Very unusual problem when opening info windows in windows
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