Windows 8 and 8.1 Forums


Unable to repair Windows 8

  1. #1


    Posts : 2
    windows 8

    Unable to repair Windows 8


    I have had this Samsung laptop for just about a year. It came with windows 8
    installed ( I also have a Samsung system recovery disk that I requested)
    and I have had problems all along. My old laptop had windows vista and I
    think part of the problem is that my settings somehow were synched with my
    old computer. My old computer had a workgroup, which got synched with my
    new computer. I have tried several times to reset/restore windows 8 to factory
    settings and at first glance it looks right but a lot of my old settings are still
    there, especially in internet explorer. Also when I go into advanced repair it says
    that it cannot be repaired. I would appreciate any help.

    Thank you,

    Karen

    p.s.

    I also just found this, but I'm not sure it applies and I don't want to change any
    settings that I shouldn't be:
    Please note that you cannot use Refresh or Reset Your PC features if Windows 8 or
    8.1 is installed on a drive with GPT (not MBR) partition table until you force "UEFI
    only" boot setting in BIOS/EFI. Windows will not detect GPT partition alignment correctly if BIOS booting is enabled.

    And this is what shows under my available drives:

    available drives
    local disk (C (System)
    SAMSUNG_REC2
    (C (Missing)
    Last edited by kaligirl; 10 Sep 2014 at 16:55.

      My System SpecsSystem Spec

  2. #2


    Posts : 879
    Windows 10


    Quote Originally Posted by kaligirl View Post
    I have tried several times to reset/restore windows 8 to factory
    settings and at first glance it looks right but a lot of my old settings are still
    there, especially in internet explorer.
    Reset Windows 8

    This will show you how to use a new feature in Windows 8 and Windows 8.1 to reset your PC to completely start over back to default to remove all personal data, apps, and settings from the PC, and reinstall Windows. This is like doing a factory restore/recovery on a purchased computer.
    Refresh Windows 8

    This will show you how to use a new feature in Windows 8 and Windows 8.1 to refresh your PC to keep all personal data, Metro style apps, and important settings from the PC, and reinstall Windows.
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    windows 8

    reset/restore/refresh - not working


    I have tried restoring, refreshing and resetting. All to no avail. I did however find this out:

    error checking
    (Local Disk (C
    repair this drive

    It said I did not need to run a scan because there were no errors,
    but I decided to run it anyway.

    I am not sure where to go from here. Any help would be wonderful.

    Thanks,

    Karen
      My System SpecsSystem Spec

  4. #4


    Backup your data then install from the Samsung recovery disc (start over basically). Follow the clean/destructive install path.
      My System SpecsSystem Spec

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