Windows 8 and 8.1 Forums


sfc scan and dism still doesn't work

  1. #1


    Posts : 6
    Windows 8

    sfc scan and dism still doesn't work


    Hi there

    This is the first time I'm posting on the forum. I've searched the forums and can't seem to find a solution. It first started when I installed a malicious app. I received like 10 "dwm.exe is not responding" popups every few minutes. This lasted a day, after which it stopped. I ran the sfc /scannow and Dism commands plenty of times but the sfc stops at 48% and the Dism stops at 20%. I decided to format (reset) windows which hasn't changed anything.

    Both scans, despite the format, are still the same. No repairs to corrupt files has been achieved. Its really bothering me because I do a lot of concept art/ illustration work which is quite deadline driven. If I experience a crash, I will lose business, hence I can't take on new clients until this problem is resolved. The sfcdetails.text file cannot be generated either.

    Any help would be much appreciated, thank you!

      My System SpecsSystem Spec

  2. #2


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Dism usually hangs at 20% for a very long time & suddenly jumps to a higher number.

    How long did you let it run ?
      My System SpecsSystem Spec

  3. #3


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Quote Originally Posted by David Bailey View Post
    Dism usually hangs at 20% for a very long time & suddenly jumps to a higher number.

    How long did you let it run ?


    Both take some patience. Can take awhile.
      My System SpecsSystem Spec

  4. #4


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Have you run Malwarebytes?
      My System SpecsSystem Spec

  5. #5


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    I usually run sfc, then dism, then sfc again.

    sfc fixes problems.

    dism fixes the component store sfc uses to fix things.

    If sfc can't fix something, then I run dism & then sfc again.
      My System SpecsSystem Spec

  6. #6


    Posts : 6
    Windows 8


    Thanks for the fast response, guys.

    The dism runs and hangs at 20% like you said, david. It jumps to 100% with the error code: 0x8024402c and states: "DISM failed. No operation was performed. It stated this before and after the format. I did both scans numerous times with a restart between each.
      My System SpecsSystem Spec

  7. #7


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    The only thing I know to suggest is to reinstall your OS.
      My System SpecsSystem Spec

  8. #8


    Posts : 6
    Windows 8


    Ah! Damn. I've done a reset already. I did it yesterday. The sfc and dism scans are still the same.
      My System SpecsSystem Spec

  9. #9


    Posts : 1,875
    Windows 10 Pro Prieview x64


    Based on the links below this could be a problem with the windows update service. You may like to try this before installing again.

    net stop wuauserv
    cd %systemroot%\SoftwareDistribution
    ren Download Download.old
    net start wuauserv
    net stop bits
    net start bits
    net stop cryptsvc
    cd %systemroot%\system32
    ren catroot2 catroot2old
    net start cryptsvc
    dism /Online /Cleanup-Image /RestoreHealth

    If that works run the sfc /scannow again to fix the corruption. If not please attach the dsim.log file

    dism.exe /online /cleanup-image /restore health failed - Microsoft Community

    Repair Corrupt Windows Image - Error 0x800f0906
      My System SpecsSystem Spec

  10. #10


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by Concepterror View Post
    Ah! Damn. I've done a reset already. I did it yesterday. The sfc and dism scans are still the same.
    Adam has good advice.

    By "reset" do you mean you just refreshed it or did you return it to factory settings ?
    In my previous post returning to factory settings was what I meant.
      My System SpecsSystem Spec

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