Windows 8 and 8.1 Forums


sfc scan and dism still doesn't work

  1. #11


    Posts : 6
    Windows 8


    Thanks, Adam... I will definitely try this and send the dism log your way.

    @David

    Yes I did a full reset to factory settings. Prior to that, I did the refresh and it didn't solve any problems.

    I will give adam's recommendation a try and post the results.

    Thanks again for all the help, really appreciate it.

      My System SpecsSystem Spec

  2. #12


    Posts : 6
    Windows 8


    I've ran the commands and the problem still persists. I hope this problem can be solved. Here are the links:

    Wikisend: free file sharing service

    Wikisend: free file sharing service

    The first dism log is before I did a manual update. I downloaded the files from microsoft with my phone. Router busted.

    I hope the logs will pinpoint the issue.

    Thanks again
      My System SpecsSystem Spec

  3. #13


    Posts : 6
    Windows 8


    Hi

    Has any had a chance to look at the dism logs I've posted?
      My System SpecsSystem Spec

  4. #14


    Posts : 1,875
    Windows 10 Pro Prieview x64


    Hi there, I'll give it a stab but I'm not an expert on analysing these things.

    Your second log says this:

    Code:
    .
    bla bla bla
    .
    2014-09-09 02:22:05, Info                  DISM   DISM.EXE: <----- Starting Dism.exe session ----->
    2014-09-09 02:22:05, Info                  DISM   DISM.EXE: 
    2014-09-09 02:22:05, Info                  DISM   DISM.EXE: Host machine information: OS Version=6.2.9200, Running architecture=amd64, Number of processors=2
    2014-09-09 02:22:05, Info                  DISM   DISM.EXE: Dism.exe version: 6.2.9200.16384
    2014-09-09 02:22:05, Info                  DISM   DISM.EXE: Executing command line: dism  /Online /Cleanup-Image /RestoreHealth
    .
    bla bla
    .
    2014-09-09 02:34:39, Error                 DISM   DISM Package Manager: PID=1576 TID=4116 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x8024402c)
    2014-09-09 02:34:39, Error                 DISM   DISM Package Manager: PID=1576 TID=4116 Failed processing package changes with session option CbsSessionOptionRepairStoreCorruption - CDISMPackageManager::RestoreHealth(hr:0x8024402c)
    2014-09-09 02:34:39, Info                  DISM   DISM Package Manager: PID=1576 TID=2532  Error in operation: (null) (CBS HRESULT=0x8024402c) - CCbsConUIHandler::Error
    2014-09-09 02:34:39, Error                 DISM   DISM Package Manager: PID=1576 TID=4116 Failed to restore the image health. - CPackageManagerCLIHandler::ProcessCmdLine_CleanupImage(hr:0x8024402c)
    2014-09-09 02:34:39, Error                 DISM   DISM Package Manager: PID=1576 TID=4116 Failed while processing command cleanup-image. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x8024402c)
    2014-09-09 02:34:39, Info                  DISM   DISM Package Manager: PID=1576 TID=4116 Further logs for online package and feature related operations can be found at %WINDIR%\logs\CBS\cbs.log - CPackageManagerCLIHandler::ExecuteCmdLine
    2014-09-09 02:34:39, Error                 DISM   DISM.EXE: DISM Package Manager processed the command line but failed. HRESULT=8024402C
    I guess we need to look into the cbs.log

    The only thing I could find for CDISMPackageManager::Internal_Finalize(hr:0x8024402c) was this from answers.microsoft.com which (when translated from hollandish) rather unhelpfully said:

    I am afraid that there are only two possibilities remain to solve the problems, namely a renewal, or a factory recovery (total reinstallation).
      My System SpecsSystem Spec

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sfc scan and dism still doesn't work
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