Windows 8 and 8.1 Forums


Windows 8.1 Acting Sluggish....

  1. #1


    Posts : 30
    Win 8.1

    Windows 8.1 Acting Sluggish....


    Hello, my HP Pavilion g7 running Win 8.1 has been running sluggish. When surfing the net with Chrome I occasionally get a 'Not Responding' message in the title bar. Antivirus scans are clean as are Malware scans. Any tips in getting it peppy again?

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  2. #2


    This MS article can help you figure out what is causing the problem: Troubleshoot Problem with Clean Boot in Windows 8
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  3. #3


    Posts : 151
    Win8 Pro


    You have to provide more specifics, because the problem could be any number of things; but the first place I would look is the startup tab in task manager (rt. click taskbar > choose task manager > startup tab).

    How many programs are running in the background?
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  4. #4


    Posts : 30
    Win 8.1


    Thanks for the MS article. I performed the steps and determined that I still have the problem, hence it's not caused by a software conflict, and the tutorial was not be able to help. What at times is 'not responding' is Chrome. ZoneAlarm and Synaptics TouchPad Enhancements is what is enabled in Startup. Everything else is disabled.
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  5. #5


    Posts : 151
    Win8 Pro


    Have you tried disabling ZoneAlarm? Given that Chrome is the app 'not responding', there's a very good chance that this is your culprit.
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  6. #6


    How does it perform if you use IE or Firefox instead of Chrome?
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  7. #7


    Posts : 30
    Win 8.1


    I'll try another browser like IE for a bit and compare. @ lastof, are you saying that ZoneAlarm may be the culprit, given that Chrome is the app 'not responding'? What dependency would there be?
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  8. #8


    Posts : 151
    Win8 Pro


    Quote Originally Posted by jipr1217 View Post
    I'll try another browser like IE for a bit and compare. @ lastof, are you saying that ZoneAlarm may be the culprit, given that Chrome is the app 'not responding'? What dependency would there be?
    Given that ZoneAlarm is a firewall/antivirus product, it certainly could have a lot to do with it. Try disabling it and see.
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  9. #9


    Beloit, Wisconsin
    Posts : 125
    Microsoft Windows 10 Pro 64-bit


    I seem to be having the same issue.. I already followed the troubleshooting procedures with no resolve. I'm also running into where IE Stops responding and Firefox has script issues randomly. I running win 8.1 on HP Pavilion DV6. 6 GB Ram and 600 GB HDD with 493 Free. Everything was running great til this afternoon when Windows started running kinda funny.
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  10. #10


    Beloit, Wisconsin
    Posts : 125
    Microsoft Windows 10 Pro 64-bit


    Quote Originally Posted by jpolacko View Post
    I seem to be having the same issue.. I already followed the troubleshooting procedures with no resolve. I'm also running into where IE Stops responding and Firefox has script issues randomly. I running win 8.1 on HP Pavilion DV6. 6 GB Ram and 600 GB HDD with 493 Free. Everything was running great til this afternoon when Windows started running kinda funny.
    Nevermind guy's I got it figured out! There was some pesky program that wasn't compatible with Windows 8.1 hanging in the background that I got removed... Thanks in advance for the help though!
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Windows 8.1 Acting Sluggish....
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