8.1 newbie need performance help

haknat

New Member
Messages
2
I am brand new to this forum and apologize if this has been covered and I couldn't find it.
I just bought a new HP 10.1 screen laptop. My wife needed something to check her outlook emails and to search the web. She doesn't expect to do much more on this machine.
It only has 1ghz processor and 2gb memory. It keeps hanging up as if the processor or memory is overloaded.
Currently I have ONLY the task manager opened So it reds 1 App, (task manager) and a minute ago had 37 background processes running. Now it went up to 50 processes. (just went back down to 38)
Except for the MacAfee virus scan that came installed with it, everything else takes up a small amount.
My CPU usage was around 50% but when it settles if drops to 5% but the memory is at 78% and nothing is opened.
I need to have this stop overloading so how can I tell what background stuff is needed. I'd like to shut off all but the essential one but don't know how or if they will screw it up.
Any help out there?
thanks
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion 10.1" touchscreen laptop
    CPU
    1 Ghz AMD A4-1200
    Memory
    2.00GB (1.71 GB usable)
    Graphics Card(s)
    Radeon HD Graphics
    Browser
    Firefox 30.1
    Antivirus
    MacAfee
I would go to Programs and Features and uninstall Mcafee (and any other programs you don't need). The Microsoft built in Defender anti virus is sufficient in my opinion. Next on task manager Startup tab disable anything that you don't want to automatically start - feel free to ask if you don't know what anything is.

A new computer will speed up after a couple of days anyway as there are some tasks (like building indexes) which will complete.

One question - how is she looking at her email? Using the web interface at outlook.com, the windows mail client or the Outlook application that is part of office? The Outlook application uses quite a lot more memory than the other options.
 

My Computer

System One

  • OS
    Windows 10 Pro Prieview x64
    Computer type
    Laptop
    System Manufacturer/Model
    MacBook Pro Core2Duo
    CPU
    T7600
    Memory
    3
    Graphics Card(s)
    ATI Radeon X1600
    Monitor(s) Displays
    Internal
    Screen Resolution
    1440 x 800
    Hard Drives
    40GB
    Keyboard
    Apple
    Mouse
    Apple
    Internet Speed
    Varies
    Browser
    Various
    Antivirus
    Defender
Thanks for the advice, I would like to try it.
First though, HP installed the MacAfee software for this one month free trial but I don't think they removed defender. IU see it listed in 2 places, under programs and under programs (x86). (not sure why).
I can't tell if it is on or how I can start it.
Can you help tell me how to get it going?
Thanks
As for the emails, she loves Outlook. I know it can be huge but she wants all her info, (mail and old mail, contacts etc stored on her machine so she can work on stuff when not hooked to the web. However i will look into the other programs mentioned.
Thanks again
H
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion 10.1" touchscreen laptop
    CPU
    1 Ghz AMD A4-1200
    Memory
    2.00GB (1.71 GB usable)
    Graphics Card(s)
    Radeon HD Graphics
    Browser
    Firefox 30.1
    Antivirus
    MacAfee
When you uninstall Mcafee you will get a notification in the action centre on the desktop. Go to the action centre and turn on defender. It is built into the OS and can't be removed - just turned off when you are using a different anti virus product.

If she likes Outlook she will not like to use web access or the windows mail app - they are decidedly inferior...
 

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My Computer

System One

  • OS
    Windows 10 Pro Prieview x64
    Computer type
    Laptop
    System Manufacturer/Model
    MacBook Pro Core2Duo
    CPU
    T7600
    Memory
    3
    Graphics Card(s)
    ATI Radeon X1600
    Monitor(s) Displays
    Internal
    Screen Resolution
    1440 x 800
    Hard Drives
    40GB
    Keyboard
    Apple
    Mouse
    Apple
    Internet Speed
    Varies
    Browser
    Various
    Antivirus
    Defender
You should definitely install CleanMem. Disabling some useless startup items would help too, try CCleaner.
 

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My Computer

System One

  • OS
    Win 8.1.1 Pro x64
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo E525
    CPU
    AMD A4-3300M @ 2,0GHz
    Memory
    6GB DDR3 1333MHz
    Graphics Card(s)
    AMD Radeon HD 6480G 512MB shared
    Sound Card
    Creative Sound Blaster X-Fi Surround 5.1
    Screen Resolution
    1366x768
    Hard Drives
    WD 465GB
    Cooling
    Fusion Tweaker
    Keyboard
    Logitech K360
    Mouse
    Logitech M705
    Internet Speed
    50/50 MBps
    Browser
    Yandex
    Antivirus
    No AV & No Firewall
    Other Info
    Headphones: Sennheiser RS170
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