Windows 8 and 8.1 Forums


Windows 8.1 stay on blackscreen after Acer logo

  1. #1


    Posts : 12
    Windows 7 Professional 64 bit SP 1

    Windows 8.1 stay on blackscreen after Acer logo


    Hi, I'm using Acer Aspire V5-573PG.
    Yesterday my laptop was until at night when I was editing some text file, it suddenly hang, (Not exactly because edit text file cause this error, just to clarify what I was doing) fine, then I was frustrated, so I shutdown my laptop and went to sleep. But today when I startup my laptop, after the logo, I encounter blackscreen, which stays on like that. So I force shutdown my laptop and then go into advance mode. I boot to safe mode and it seems to be fine, no freezing or hang or whatever it is. But if I want to boot normally the blackscreen would appear. And under Device Manager the Generic PnP Monitor have yellow !.
    Any idea whats going on?

    I have try to run sfc/ scannow and so on, which doesn't solve my problem. Please help, if need more info please let me know.

    And yeah, if I were to refresh the Windows, if there any way of not losing files?
    Last edited by Mual; 14 Aug 2014 at 00:08.

      My System SpecsSystem Spec

  2. #2


    Posts : 12
    Windows 7 Professional 64 bit SP 1


    Hi, actually if Moderator is seeing this, please delete this post.
    I have solve my problem by refreshing my Windows.

    Now I will mark this topic as solved. Thanks!
      My System SpecsSystem Spec

Windows 8.1 stay on blackscreen after Acer logo
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