Windows 8 and 8.1 Forums


computer says low disk space but I have over 800GBs free

  1. #1

    computer says low disk space but I have over 800GBs free


    I just got a message on my hp laptop this morning saying I had low disk space on my C drive, which is my primary drive but when I checked to see how much space was left it says I have 846gbs free out of 908gbs. Why would I get this message when it looks as if I have plenty of free space?

      My System SpecsSystem Spec

  2. #2


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Please post a screenshot of Disk Management
      My System SpecsSystem Spec

  3. #3


    Here it is.
    Attached Thumbnails Attached Thumbnails diskmang.jpg  
      My System SpecsSystem Spec

  4. #4


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    I would say that the message is suspicious.
    Download and run Malwarebytes (Free)
    https://www.malwarebytes.org/downloads/

    Also AdwCleaner (Free)
    AdwCleaner Download
      My System SpecsSystem Spec

  5. #5


    Sydney, Nova Scotia, Canada
    Posts : 6,490
    Windows 10 Education 64 Bit


    Are you sure that was a message about low disk space, and not maybe about low virtual memory?
      My System SpecsSystem Spec

  6. #6


    I ran that first scan and didn't have any malware. I'm not sure if I want to run the second program because I wouldn't know what to tell the program to delete if it found something.
    And here's a screen cap of my message.
    It says low drive space on C drive so I don't think it has to do with my memory.
    Attached Thumbnails Attached Thumbnails lowdrive.jpg  
      My System SpecsSystem Spec

  7. #7


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    It must be HP Support Assistant triggering a false message. HPSA is having a lot of problems with it in Windows 8.1. Suggest you uninstall it and the message should not show again. You may try to reinstall it latter if you really want it but you don't really need it.
    Software & driver downloads HP ENVY TouchSmart 15t-j100 Quad Edition CTO Notebook PC | HP Support
      My System SpecsSystem Spec

  8. #8


    Thanks for the suggestion. I've had this computer since January and never ran into that message before. I did however just restored the computer back to it's factory settings about a week ago because of problems I've been having with my wireless adapter. This was per a suggestion from HP themselves.
    I think I'll try uninstalling and reinstalling HP support and see if that helps.
      My System SpecsSystem Spec

computer says low disk space but I have over 800GBs free
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