Windows 8 and 8.1 Forums


Newbie here please Help-System corrupt files cannot be fix

  1. #1

    Newbie here please Help-System corrupt files cannot be fix


    Hi good day to all fellow computer geaks..

    Please help Im having a big problem running my SFC/SCANNOW it always says it cant fix the corrupted files on my system it also stops st 51% when scanning in CMD mode... Im not as good in troubleshooting this kinds of things specially in this kind of system stuff. I had read some post that has similar problems but I cant do it in some reasons maybe Im just not use to read a much complex terms like Dism etch hehehe..

    Can anyone here post a step-step tutorial on how to fix this kind of problem? if its ok to you guys? I will really appreciate it a lot.by the way I already reset my computer in factory reset but the same problems still occurs. I also notice that the problem came when some keyboard keys stops working like letter Q,T,P,U,J,3,-,Right arrow. can anyone help me?? Please please.

    Thank you
    Reggie

    Computer OS: Windows 8
    Last edited by Brink; 08 Aug 2014 at 10:51. Reason: removed email addresses

      My System SpecsSystem Spec

  2. #2


    Posts : 1,875
    Windows 10 Pro Prieview x64


    This is what you want - from administrator command prompt:

    Dism /Online /Cleanup-Image /RestoreHealth

    Full details here DISM - Fixing Component Store Corruption in Windows 8

    That should help with the sfc /scannow issue. Do that first and then we can think about your keyboard which may or may not be related.

    I'd suggest you edit your post and remove your e-mail addresses - otherwise they will be picked up by robots and you will get loads of spam. When someone replies it will send you a mail to the address you signed up with anyway
      My System SpecsSystem Spec

  3. #3


    Thanks for the response sir.. I will post the update once im finish.
      My System SpecsSystem Spec

  4. #4

    Dism Failed no operation was performed


    Hi! here is the update. I did the instruction that you gave to me. and this message occurs.. Any suggestion? Error#0x80240021 Dism Failed no operation was performed.
    Click image for larger version
      My System SpecsSystem Spec

  5. #5


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Please do not take offense at this question but it needs to be asked. Do you have a legitimate copy of Windows 8? Did it come with the computer? Is it an upgrade from 7?

    Edit: You need to run anti-Virus scan and MalwareBytes.
    Last edited by popeye; 09 Aug 2014 at 22:15.
      My System SpecsSystem Spec

  6. #6


    yes sir Its legitimate copy and comes free with the my computer upon buying it.
      My System SpecsSystem Spec

  7. #7

    Problem persist


    I tried to do it all over again and this appears now a bit different on the last one please help..Click image for larger version
      My System SpecsSystem Spec

  8. #8


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Changing the source may help---2 options---

      My System SpecsSystem Spec

  9. #9


    Thanks sir david i will checkout your video asp then i will post an update if its resolve..
      My System SpecsSystem Spec

  10. #10


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    ok.
      My System SpecsSystem Spec

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Newbie here please Help-System corrupt files cannot be fix
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