Windows 8 and 8.1 Forums


AsusTPcenter - Event log UserModePowerService

  1. #1


    Posts : 2
    Win 8.1

    AsusTPcenter - Event log UserModePowerService


    Hi all,

    i've found on my event log some entries - around 3 or 4 every minute related to "UserModePowerService", seems it don't affect the computer,however i started to see my computer sometimes wake up from sleep and i think such events are not normal.

    I would like to know the reason or know more details about it, or if someone have the same "issue". I was searching for some information but i didn't saw cases related or cases when they provide a workaround or solution.


    Computer Details:

    Laptop (Asus zenbook ux302LG - i7, SSD+HDD raid0, 12gb ram)
    Windows 8.1


    Troubleshooting done:

    Reinstalled Asus SmartGesture and Power4Gear Hybrid
    Updated BIOS
    changed Power schemas, created new ones


    Event Message (If is needed the full .xml of the event pls ask )

    Level: Information
    Source: UserModePowerService
    EventID: 12
    TaskCategory: 10

    "Process C:\Program Files (x86)\ASUS\ASUS Smart Gesture\AsTPCenter\x64\AsusTPCenter.exe (process ID:3916) reset policy scheme from {512a6ac6-efc1-4441-85c9-cccf29b69cd2} to {512a6ac6-efc1-4441-85c9-cccf29b69cd2}"

    All events are always about the same process.


    thanks in advance

      My System SpecsSystem Spec

  2. #2

    easy way out


    on most comps nowadays, there are duplicate items like P4G, my advice remove it and just use the standard MS option thats what i did on my Asus.

    As a secondary check, if you have a spare mouse, dissable the Synaptics/smartgesture/atk services. and see what happens.
    if the problem dissappears then re-enable them 1 by 1 to see which is giving you the prob.

    Roy
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Win 8.1


    Hi Hawkman,

    i was thinking about unistall P4G because i think doesn't make so much difference between the Windows in-build solution. however i usually use touchpad so SmartGestures are useful for me.

    it's just i was curious about why of this events, i had several laptops and i never saw such events.


    i'll do the test and i will let you know, thanks
      My System SpecsSystem Spec

AsusTPcenter - Event log UserModePowerService
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