Windows 8 and 8.1 Forums


Windows 8, "Missing File: \BCD Error Code: 0xc0000034"

  1. #1


    Posts : 11
    Windows 8

    Windows 8, "Missing File: \BCD Error Code: 0xc0000034"


    Hello,

    I have tried to start up my PC recently and I get the message
    Click image for larger version
    that my boot system has failed due to the fact it's missing the file "\BCD".
    I have contacted the microsoft company to report this issue no one can help me without my product code, or a disc/USB with the windows 8 system on it.
    I have none of these and yet my issue still remains. My PC has worked perfectly the day before I shut it down.
    I'm trying very hard to restore my system but all I can find of the ways to restore it is by clicking control panel, etc...

    I cannot access my laptop's desktop all I get is this error message and options to enter the setup utilities, firmware and boot options.

    In all I'm asking for is, is there a way to restore my system from any of these options or is this another toss away laptop because windows 8 has failed to find this missing file?
    I cannot get a replacement because I do not have the key with me that was used to install the operating system. This is all very frustrating and not to mention my job relies on this computer so it's putting everything to risk with my situation right now.

    Thank you very much for your support with this matter I look forward to your options.
    Last edited by XtreameGamer; 26 May 2014 at 03:59.

      My System SpecsSystem Spec

  2. #2


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    You may borrow a Windows 8 disk from a friend and boot from this disk
    Select the correct time and Keyboard type.
    Click Repair your computer in the lower left corner.
    Select Troubleshoot from Choose an option screen.
    Click Advanced options in Troubleshoot screen.
    Click on command Prompt.
    Type these following commands and hit enter after each line of command:
    Bootrec /fixmbr
    Bootrec /fixboot
    Bootrec /scanos
    Bootrec /rebuildbcd
      My System SpecsSystem Spec

  3. #3


    Posts : 11
    Windows 8


    That is another issue, no one that I know has a windows 8 disc. So basically, I can not restore my laptop manually I need a disc or USB to trouble shoot this. Ergo, I'm screwed and this laptop is junk now because of one file...?
      My System SpecsSystem Spec

  4. #4


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Do you have a recovery partition on your computer to restore to original factory state?
      My System SpecsSystem Spec

  5. #5


    Posts : 11
    Windows 8


    That is what I'm asking, like I said before all I can access at this point is Utilities Setup, Firmware Settings, and the Booting Management.
    I have no disc, no USB with the OS on it. I never even had a key when I got my laptop from Wal-Mart I looked through everything and all I have is the instructions manual.

    I contacted the Microsoft company and they need that key in order to help me which I can not access through the computer itself. They constantly keep telling me to do things from the desktop, I can not access this portion of the PC.

    Just the blue screen in the picture above after start up when the Dell logo appears.
    I want to recover my laptop to manufacturer setup but I can not seem to access this and basically no one else can without the disc and USB. I was HOPING I can see to it there's a way to recover the laptop from the only access points I have.

    Click image for larger version

    I have found this ^ I been messing with this I set it up to "(Yes)" for "Restore Factory Default". Then Exit saving changes then I eventually get the same blue screen after the computer reboot.
    Is there anything I can do here?
    Last edited by XtreameGamer; 26 May 2014 at 17:32.
      My System SpecsSystem Spec

  6. #6


    Canada
    Posts : 1,950
    windows 8.1 Update 1 Pro 64bit


    Yes to "Restore Factory Default" only resets your UEFI to factory settings.

    To access the Recovery Partition on a Dell, if you indeed have one or if it also is also not corrupted:
    Press the Power button to start the PC At the Dell logo, hold the Ctrl key and press the F11 key simultaneously. The Dell PC Restore screen will come up. Select Restore or use the Tab key to highlight it and press Enter. if you wish to continue, click Confirm, or use the Tab key to highlight it and press Enter.
    When the utility is finished, click Finish, or use the Tab key to highlight it and press Enter.

    Another method to access the recovery partition on some Dells if it is not booting is to restart the computer 4 times.

    Note: Your OEM key is stored in the BIOS/motherboard and since your computer is not booting, you cannot access it.

    If no success and you can't borrow a disk, you may have no choice but to purchase another disk.
      My System SpecsSystem Spec

  7. #7


    Posts : 11
    Windows 8


    No no success with this. I'll keep screwing around with it I'll eventually find something. Well thank you for all your help I suppose.

    I'd like to ask one thing tho, what is the directory link to the recovery system's file location?

    Last edited by XtreameGamer; 27 May 2014 at 19:17.
      My System SpecsSystem Spec

  8. #8


    Posts : 11
    Windows 8


    Peekaboo, I need an answer :3
      My System SpecsSystem Spec

  9. #9


    Posts : 6
    windows 8.1


    Quote Originally Posted by XtreameGamer View Post
    Peekaboo, I need an answer :3
    Hi ..I can see that you reset the bios to defaults ....first you need to check the bios ...and set it back up... I suspect the harddrive was either setup as ahci or raid ...normally raid ..so check that option ....set first boot device ...windows boot manager ...oh yes make sure its in uefi mode. Its hard to help when I don't have a dell laptop or overview of the bios. Do you have acces to another pc or laptop ? do you have any blank discs so you can download windows and burn it to disc ?. If its proper dell setup untouched ...there will be a recovery partition ...but first you have to set the bios back up to how the OS was installed ...its def uefi ..so go through the bios and make sure nothing is set to legacy. Theres a lot of ppl on here a lot more savvy than me ....im sure someone will help a lady in distress.
      My System SpecsSystem Spec

  10. #10


    Posts : 11
    Windows 8


    Umm, yeah I have another laptop at hand a friend of mine let me use it till I get my windows 8 back up. I'll recheck all the bios and switch them all over. I didn't mess with anything before windows 8 ended up missing files to it's booting system so I don't see how it's going to work.

    As for getting to a disc to download the windows 8 to it might be a little hard. I'll try that too though seeing how I have no other options.

    I would like the directory link to the recovery.exe for windows 8 though I wanna try something else too.
      My System SpecsSystem Spec

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