Windows 8 and 8.1 Forums


Random Freezing after startup but resumes after 30 seconds

  1. #1


    Posts : 12
    windows 8.1

    Random Freezing after startup but resumes after 30 seconds


    My specs are:

    I5 4670k
    MSI g45 z78 mobo
    16 GB G.Skill 1866
    samsung 840 evo SSD
    toshiba 2 TB HDD
    EVGA GTX 760

    i have completely installed a clean win 8.1 install and still have this freezing issue. It happens after i login and after my bitdefender internet security loads fully i try to click on the desktop icons but they are frozen. My mouse moves and i can click on the taskbar and startbutton and CRTL+ALT+DELETE as well. It freezes the desktop icons for 30seconds max. I have booted into safemode and it occurs there as well.

    I have ran multiple malware and antivirus scans, sfc/scannow, DISM /Online/Cleanup-Image/RestoreHealth, checked my event viewer for any errors, ran chk dsk, bcdedit /set disabledynamictick yes, i cant figure it out. All drivers are up to date, i disabled my lan adapter since i am using wifi. Windows updates are updated, defragged the harddrives, and i been reading through forum after forum but i have not seen this exact problem before. Also this is on stock BIOS no overclock, i also monitored the cpu and memory usage during the time of freezing and it nothing out of the ordinary usage, cpu is kept within 5% and memory is at 20% or less.

    thanks,
    Steve

      My System SpecsSystem Spec

  2. #2


    Posts : 102
    Windows 8.1.1 Pro


    Hi sk808,

    You certainly have done all the right things up to this point and your hardware looks quite capable so I cannot offer much else in the way of something you might have missed because your statement "I have booted into safemode and it occurs there as well" has me perplexed as well. However, you might want to check your event viewer for any warnings or errors that are time-coincident with your temporary freezing situation. One other thought might be that, if you are using a fast UEFI boot option (the one that claims a boot to desktop in about 1 second), this might be why those icons are unclickable for an extended period because the full boot process is not actually completed at the point the desktop becomes visible. Now, I don't know if you are aware of this event log, but there is one that identifies the true boot time (and shutdown time) as well. It is located here in the event logs:

    Click image for larger version

    Now in my particular case, my desktop is visible in about 9-10 seconds but my total boot time was 20 seconds for my last boot and during a portion of that extended boot time, my desktop icons are slow to respond (at times). So, I'm just trying to give you some food for thought as you continue your efforts. If you need me to do any compares for you, I'm here.

    BTW, are you using that Samsung Magician software and do you have the option set to use a RAM drive (or whatever they call it)? Maybe that has something to do with your delay? The reason I'm asking is because I have the same drive and I have opted not to use that option.


    Good luck to you.

    SpringUpdate
      My System SpecsSystem Spec

  3. #3


    Posts : 12
    windows 8.1


    hey spring,

    thanks for the speedy reply. yes i am using the samsung magician rapid option but it occurred even without the software. I didn't know about the event viewer diagnostics performance. TY for that! Looking into that area, alot of warnings but here is something at caught my eye

    Event ID 501:

    The Desktop Window Manager is experiencing heavy resource contention.
    Reason : CPU resources are over-utilized.
    Diagnosis : A sharp degradation in Desktop Window Manager responsiveness was observed.

    Event ID 500:

    The Desktop Window Manager is experiencing heavy resource contention.
    Scenario : The Desktop Window Manager responsiveness has degraded.


    does this have something to do with the freezing ?
      My System SpecsSystem Spec

  4. #4


    Posts : 102
    Windows 8.1.1 Pro


    If you get those event logs on a consistent basis (ie, every boot), then there is possibly an issue. I have only received that combination 1 time since migrating to a clean install of 8.1.1 and it has never returned.

    Maybe its time to try some other magic? Now, without rhyme or reason, have you tired disabling hibernation via powercfg -h off? This automaticlly disables the fast startup option as well and it would be interesting to see if that has any affect on your issue. You can turn it back on via powercfg -h on (elevated command prompt) after a test.


    UPDATE: I have to leave the forum now. Hopefully, you will have made some progress when I return tomorrow. There are many bright minds here that may have other good ideas for yo to try.
      My System SpecsSystem Spec

  5. #5


    Posts : 12
    windows 8.1


    the 500 and 501 event id's do not occur everytime. I have never enabled fastboot before but i did the powercfg -h off. It didn't help withe the freeze, its roughly between 15-30 sec long. if i login to windows and double click a folder in my desktop it will freeze the icons almost immediately. but it also occurs if i just wait it out and hover my mouse over the icons to see if they highlight or not.

    ive completely ran out of ideas. everything works great on the computer but that irritating freeze issue is my only gripe. Its not possible for the hardware to be booting windows too fast that it will cause a delay with the desktop is there? I dont understand how everything else works but the desktop. I can open up the browser, open a program in start menu, open bitdefender in taskbar, etc.
    Last edited by sk808; 23 Apr 2014 at 21:33.
      My System SpecsSystem Spec

  6. #6


    Posts : 12
    windows 8.1


    ok after more fiddling with the comp, i found it that if i click on recycle bin or my comp which is on my C: (SSD) drive it doesnt freeze while other things like my folders which are located in my D: (HDD) drive freeze briefly. It seems like my HDD cannot keep up with the speed of the computer and the SSD. Does this sound correct to you guys? It is a normal 7200rpm HDD which is partitioned in two sections but one partition is much larger then the other. There is no way to fix this problem without replacing the HDD with a SSD is there? or putting the files to the SSD instead? TY in advance
      My System SpecsSystem Spec

  7. #7


    It looks like HDD is not waking up fast enough. Did you try setting Power Saving feature to Off for disks ?
      My System SpecsSystem Spec

  8. #8


    Posts : 12
    windows 8.1


    Hi CountMike,

    if you mean by power options > HDD turn off after X amount of minutes, yes i have put it to never turn off.
      My System SpecsSystem Spec

  9. #9


    Quote Originally Posted by sk808 View Post
    Hi CountMike,

    if you mean by power options > HDD turn off after X amount of minutes, yes i have put it to never turn off.
    Yes, that's what I meant. There must be something else, I have 2 more large HDDs (and they are slower ones too) beside SSD and have a slight delay 2 -3 seconds on boot only. What I noticed before is that windows placed some system boot files on secondary disk and delay was much longer. Now I always disconnect other drives while installing windows and have much shorter delay while accessing them, fraction of a second but it's there.
    Other things I did are: stopped System protection for them, stopped sending files to Recycle Bin, automatic defragmentation and Indexing. AV (in my case Avast) is not allowed to do any checking while booting and only while copying files from external source.
      My System SpecsSystem Spec

  10. #10


    Posts : 12
    windows 8.1


    how do i stop system protection to my HDD? is that safe to do ? I dont see any scan files when booting option in bitdefender. Does it matter if the HDD is formatted to MBR instead of GPT? My SSD is GPT UEFI but i dont really think the HDD matters right?

    I left the HDD connected when i installed windows 8.1 on the SSD but i dont see any windows files in the HDD. Should i reinstall windows again and disconnect the HDD? this is frustrating


    im not sure if this is an issue but there is no driver of software at all for this HDD . Toshiba DT01ACA200 . the current driver is dated from 2006
      My System SpecsSystem Spec

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