Windows 8 and 8.1 Forums


Can't Refresh or reset Win8.1 with Win8 Disk

  1. #1


    Posts : 7
    Win7x64 & Win8x64 Dual Boot

    Can't Refresh or reset Win8.1 with Win8 Disk


    I need to rebuild Win8.1 update back to system specs. When I go to refresh or reset to factory original it asks for the disk. I put in my Win8 disk which is the retail from Microsoft. It comes back as the wrong disk. I think maybe because it is a Win8 disk and not a win8.1 disk?

    Anyone have any thoughts how I can fix this?


    Is there a way to get this done without having to reinstall win8 and patch all the way up to win8.1 update?

    TIA

      My System SpecsSystem Spec

  2. #2


    Posts : 22,581
    64-bit Windows 10


    Hello Blue1, and welcome to Eight Forums.

    If you like, you could use OPTION ONE to download a Windows 8.1 ISO file with your retail Windows 8 product key, then create a Windows 8.1 installation DVD/USB from the ISO to use to refresh/reset with.

    Windows 8 and Windows 8.1 ISO - Download or Create

    Hope this helps,
    Shawn
      My System SpecsSystem Spec

  3. #3


    Posts : 7
    Win7x64 & Win8x64 Dual Boot


    Will give it a try, thanks.
      My System SpecsSystem Spec

  4. #4


    Posts : 7
    Win7x64 & Win8x64 Dual Boot


    Quote Originally Posted by Brink View Post
    Hello Blue1, and welcome to Eight Forums.

    If you like, you could use OPTION ONE to download a Windows 8.1 ISO file with your retail Windows 8 product key, then create a Windows 8.1 installation DVD/USB from the ISO to use to refresh/reset with.

    Windows 8 and Windows 8.1 ISO - Download or Create

    Hope this helps,
    Shawn
    Tried what you said and it says this key doesn't work with your edition please try a different key.

    Why does MS make it so difficult to refresh or restore your whole system when you have already purchased a win8 key from them?

    I have the win8 disk and it takes forever to restore from win8 to win8.1/update. MS mistake why make me pay for this ridiculousness.

    What can I do now?
      My System SpecsSystem Spec

  5. #5


    Posts : 22,581
    64-bit Windows 10


    Do you have a retail or OEM key?

    If it's not a retail key, then see if using a generic 8.1 key at the link below may allow you to download the 8.1 ISO.

    Activate retail Windows 8.1 with Windows 8 Product key.
      My System SpecsSystem Spec

  6. #6


    Posts : 7
    Win7x64 & Win8x64 Dual Boot


    Quote Originally Posted by Brink View Post
    Do you have a retail or OEM key?

    If it's not a retail key, then see if using a generic 8.1 key at the link below may allow you to download the 8.1 ISO.

    Activate retail Windows 8.1 with Windows 8 Product key.
    This was purchased from MS direct as an upgrade key but it is not OEM as far as I am aware. Does MS sell OEM Keys?
      My System SpecsSystem Spec

  7. #7


    Posts : 22,581
    64-bit Windows 10


    If you are trying to use the Windows 8 key, then that will not work with a Windows 8.1 ISO. You could use the generic 8.1 key above to install with, then when installation is finished, change your key to the 8 key to activate with it.
      My System SpecsSystem Spec

  8. #8


    Posts : 7
    Win7x64 & Win8x64 Dual Boot


    Quote Originally Posted by Brink View Post
    If you are trying to use the Windows 8 key, then that will not work with a Windows 8.1 ISO. You could use the generic 8.1 key above to install with, then when installation is finished, change your key to the 8 key to activate with it.
    Sorry, where is the generic upgrade key?
    Thanks
      My System SpecsSystem Spec

  9. #9


    Posts : 22,581
    64-bit Windows 10


    No worries. In the blue note box here: Activate retail Windows 8.1 with Windows 8 Product key.
      My System SpecsSystem Spec

  10. #10


    Posts : 7
    Win7x64 & Win8x64 Dual Boot


    Quote Originally Posted by Brink View Post
    No worries. In the blue note box here: Activate retail Windows 8.1 with Windows 8 Product key.
    Sorry, again I am not sure where you are looking. Still can't find the product key.
      My System SpecsSystem Spec

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Can't Refresh or reset Win8.1 with Win8 Disk
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