Windows 8 and 8.1 Forums


DISM /restoreHealth failes with error: 0x800f081f

  1. #31


    Posts : 43
    Windows 8.1 Pro 32-bit


    Quote Originally Posted by wildncrazyguy View Post

    Ronnie,

    Can you please explain more about this repair install procedure. I'm in the same boat and probably need to run this. I do have the Windows 8.1 DVD downloaded from a while back in case I ever needed to do a refresh and can probably pull this off ok, but I want to stay away from a system refresh because my PC is running great, with only this issue to blame. I too was running the disk cleanup on both my laptops trying to reclaim some space, but before I knew it, I had run into this issue and didn't have a backup that went back that far, not that I wanted to restore from then either given this is really the only known issue I have and assumed Microsoft would fix soon. Latest updates from Tuesday did nothing. I have previously run the DISM /restorehealth command with no issues. Thanks!

    EDIT

    Found a great tutorial in the eight forums. However, Looks like I'll need to recreate the DVD because it speaks of using the Windows 8.1 Update if you're using Windows 8.1 with the Update. I'll go searching for that now.
    The link I used in my previous post contained Windows 8.1 without the Update. But once I completed the repair install, I was able to perform over 30 updates, including the dreaded KB2913955, without any problems. If you can find a download that already contains KB2913955, more power to you, but it appears that even the using the older one for the re-install solves the issues that are either preventing the update, or corrupting the component store, at least in my case. The one caveat is that you will need to use a generic keycode to do the repair install and later, you can change the key to your own, if you have a retail version Windows 8.0 DVD key. I do not know if you can activate using an OEM key code. As always, make a backup image first, just in case.
    See the following links for more info:

    Download Windows 8.1 ISO Using your Windows 8.0 Key | McAkins Online

    Installation of Windows 8.1 with a Windows 8.0 Product Key Notes | Unofficial Windows Reinstallation and Related Guides by Philip Yip.

    Let me know if I can be of any additional help.

      My System SpecsSystem Spec

  2. #32


    Posts : 12
    Windows 8.1


    So Ronnie,

    You're saying I can do a repair install on my Windows 8.1 update 1 PC with just a Windows 8.1 DVD, not the Windows 8.1 Update 1 DVD? As I read the tutorial, I understood it to mean that I needed the Windows 8.1 Update 1 DVD, which apparently can't be had by a Windows 8.0 key like I have, to do a repair install on a Windows 8.1 Update 1 PC.

    Also, no big deal, but I assume you mean KB2919355, typo above? Anyway, this is very cool if you did this successfully with a Windows 8.1 DVD (which I have). I think I'll try my luck since I've had very good luck with True Image software as I've been searching for the right hard drive upgrades for my laptops. I went to a 1TB, but it was slow 5400RPM, Then a 750GB faster 7200RPM, then tried the Western Digital Black2 dual drive. Includes a 120GB SSD and 1TB drive in one, had to break up the OS (120) and data (1TB). Then I just said screw it and got a 1TB SSD. Hopefully done with hdd's, but I've got plenty to choose from to do a restore to and test to see if it works. If so then a full image backup and try it on my working SSD. Sure, time consuming, but may be worth it because I'm not liking Microsoft's record here lately. Probably get to a point and they say all you can do is a refresh. NOT!
      My System SpecsSystem Spec

  3. #33


    Posts : 43
    Windows 8.1 Pro 32-bit


    Quote Originally Posted by wildncrazyguy View Post
    So Ronnie,

    You're saying I can do a repair install on my Windows 8.1 update 1 PC with just a Windows 8.1 DVD, not the Windows 8.1 Update 1 DVD? As I read the tutorial, I understood it to mean that I needed the Windows 8.1 Update 1 DVD, which apparently can't be had by a Windows 8.0 key like I have, to do a repair install on a Windows 8.1 Update 1 PC.

    Also, no big deal, but I assume you mean KB2919355, typo above? Anyway, this is very cool if you did this successfully with a Windows 8.1 DVD (which I have). I think I'll try my luck since I've had very good luck with True Image software as I've been searching for the right hard drive upgrades for my laptops. I went to a 1TB, but it was slow 5400RPM, Then a 750GB faster 7200RPM, then tried the Western Digital Black2 dual drive. Includes a 120GB SSD and 1TB drive in one, had to break up the OS (120) and data (1TB). Then I just said screw it and got a 1TB SSD. Hopefully done with hdd's, but I've got plenty to choose from to do a restore to and test to see if it works. If so then a full image backup and try it on my working SSD. Sure, time consuming, but may be worth it because I'm not liking Microsoft's record here lately. Probably get to a point and they say all you can do is a refresh. NOT!
    That's correct, you don't need the Win 8.1 ISO with the Update embedded (sorry about the typo). I could never find a legitimate one anyway. Remember, when you burn the ISO to a DVD, do NOT boot from it. Just boot up to you current Windows 8.1 desktop, insert the DVD and run the setup file. Enter the generic key code and select the option to "keep all files, programs and settings". After the install starts, let it reboot from the hard drive, in other words do NOT "press any key to boot from DVD".
    After the repair install is complete, go to properties and select activate Windows. It will take you to a screen that lets you enter your new product key, which will be the one from your original purchased retail copy of Windows 8.0. I did some checking and many posters are saying that it will NOT accept an OEM key code. So, make sure you have a RETAIL copy of Window 8.
    Now, you can go to Windows Update and install a batch of updates. Eventually, the KB2919355 update will show up and it should install fine. You should then be able to perform a disk cleanup w/system files including old windows versions and windows update files to reclaim disk space. Afterwards, you should be able to run
    DISM /online /cleanup-image /analyzecomponentstore
    If it recommends cleanup (it probably will), run DISM /online /cleanup-image /startcomponentcleanup
    You will gains tons more of disk space.
    I ended up doing this repair install twice, once on a test drive and the other on my "real" drive. Worked like a charm both times.
    I hope you have the same good luck.
      My System SpecsSystem Spec

  4. #34


    Posts : 12
    Windows 8.1


    Ronnie,

    Looks like the repair installation worked ok. I finally have success instead of failed when running DISM commands again. Took off and on all weekend to run on two laptops, but so far so good. Thanks for the help. Much appreciated.
      My System SpecsSystem Spec

  5. #35


    Posts : 43
    Windows 8.1 Pro 32-bit


    Quote Originally Posted by wildncrazyguy View Post
    Ronnie,

    Looks like the repair installation worked ok. I finally have success instead of failed when running DISM commands again. Took off and on all weekend to run on two laptops, but so far so good. Thanks for the help. Much appreciated.
    Glad I was able to be of some help. I've installed this month's updates, ran disk cleanup again, and all DISM commands still work and show no component store corruption. So, I think your system will be OK going forward.
      My System SpecsSystem Spec

  6. #36


    Malmö
    Posts : 6
    Windows 8.1 Pro


    Quote Originally Posted by RonnieJP View Post
    ...Glad I was able to be of some help....
    Sadly, my system seems even more borked than others have reported here.
    I have posted lots of DISM logs over here, but so far to no avail.

    So, as the last resort I too tried doing a Repair Install, booting to my system and running setup from USB, but it fails!
    The setup program just dies, without error messages.

    My Windows Installer is completely broken, so if that's needed to run the setup, then I'm SOOL.
      My System SpecsSystem Spec

  7. #37


    Posts : 43
    Windows 8.1 Pro 32-bit


    Quote Originally Posted by NoSubstitute View Post
    Quote Originally Posted by RonnieJP View Post
    ...Glad I was able to be of some help....
    Sadly, my system seems even more borked than others have reported here.
    I have posted lots of DISM logs over here, but so far to no avail.

    So, as the last resort I too tried doing a Repair Install, booting to my system and running setup from USB, but it fails!
    The setup program just dies, without error messages.

    My Windows Installer is completely broken, so if that's needed to run the setup, then I'm SOOL.
    Sorry to hear that NoSubstitute. Are you certain that you got a good download for your USB drive? Sometimes USB flash drives can be problematic. If you have a way to just burn the ISO file to a blank DVD, perhaps you'll have better luck. I haven't revisited this issue in close to a year, but I would think there are now plenty of sites where you can download Windows 8.1 (either with or without the update), but you'll still need your original product key. I actually had bought Windows 8 Pro when I upgraded from Windows 7, so I had a retail product key code. At that time, some posters mentioned that an OEM keycode (like you probably have on your Asus) might not work, so you might have to purchase a retail keycode. You might want to check this Microsoft website and try the Windows 8.1 download from there:

    Create installation media for Windows 8.1 - Windows Help
      My System SpecsSystem Spec

  8. #38


    Malmö
    Posts : 6
    Windows 8.1 Pro


    Quote Originally Posted by RonnieJP View Post
    Sorry to hear that NoSubstitute. Are you certain that you got a good download for your USB drive?...
    Yup. download is good. I used that tool from MS to create it and I've also downloaded the .iso separately and tried installing by mounting it. Same result, nothing.

    I've used this tool before to install systems with, so I know it's supposed to work. Apparently, my system is so far gone there is no hope. :-(

    Really pisses me off that this isn't my fault. If it had been I could accept that I'd have to reinstall because of me messing it up. But this. Microsoft themselves destroying a perfectly working system. That's not ok.
      My System SpecsSystem Spec

  9. #39


    Posts : 43
    Windows 8.1 Pro 32-bit


    Quote Originally Posted by NoSubstitute View Post
    Quote Originally Posted by RonnieJP View Post
    Sorry to hear that NoSubstitute. Are you certain that you got a good download for your USB drive?...
    Yup. download is good. I used that tool from MS to create it and I've also downloaded the .iso separately and tried installing by mounting it. Same result, nothing.

    I've used this tool before to install systems with, so I know it's supposed to work. Apparently, my system is so far gone there is no hope. :-(

    Really pisses me off that this isn't my fault. If it had been I could accept that I'd have to reinstall because of me messing it up. But this. Microsoft themselves destroying a perfectly working system. That's not ok.
    Sorry if my questions seem too basic, but are you able to install any other Windows programs that use the Windows Installer (.msi), just as a test? Have you tried installing with Windows booted into safe mode?
      My System SpecsSystem Spec

  10. #40


    Malmö
    Posts : 6
    Windows 8.1 Pro


    No, my Installer is completely borked. Nothing that needs Installer will install, no matter how simple.
    Programs that use other methods install just fine.
      My System SpecsSystem Spec

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