Windows 8 and 8.1 Forums


DISM /restoreHealth failes with error: 0x800f081f

  1. #21


    Posts : 146
    Windows 8 Pro


    Quote Originally Posted by JohnBurns View Post
    Quote Originally Posted by dencal View Post
    You could try this.
    Restart computer while holding down Shift Key...this brings up "Option Menu".
    Click on "Troubleshoot" then "Advanced Options" then "System Image Recovery".
    This solves a multitude of problems without affecting files etc.
    Has anyone else tried this - and, did it work? If so, what did you use as source files, etc. Is there a tutorial how to run this without losing programs, etc.? I am a little confused and unsure.
    When you click on "System Image Recovery" it informs you will not lose files etc, and at this stage you need not go ahead.
    With myself it told me I had faults in the image, and would I insert my ISO or Backup Disc....no need to input registration.
    After the repair (this only took a couple of minutes) it gave me the root to find the CBS logs listing the faults it had repaired.

      My System SpecsSystem Spec

  2. #22


    Posts : 43
    Windows 8.1 Pro 32-bit


    Quote Originally Posted by RonnieJP View Post
    Quote Originally Posted by RonnieJP View Post
    OK, I just restored a complete disk image, that I had made just minutes prior to installing the Windows 8.1 Update 1, to a spare test drive. I booted up with the test drive and ran the DISM command:

    C:\>DISM /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool
    Version: 6.3.9600.16384

    Image Version: 6.3.9600.16384

    [==========================100.0%==========================]
    The restore operation completed successfully. The component store corruption was
    repaired.
    The operation completed successfully.


    So, I did not get the DISM failed error: 0x800f081f before the update. I just wanted to confirm and make certain that the DISM restore health failure was precipitated by the 8.1 update - indeed it was!
    OK, so on this pre-update system disk, I ran the Windows 8.1 Update 1 again. Lo and behold, this time the DISM restore health command worked fine with no error. Now I realize that what apparently caused the problem was doing a Disk Cleanup, including system files containing Windows Update files right after the update to reclaim some disk space for my SSD. As long as I don't run Disk Cleanup after the update, all is well.
    Afterwards I found a post by another user on a Microsoft forum who did essentially the same thing that I did.

    I have exactly the same problem!

    The issue arose when I did a "Disk Cleanup" (cleanmgr.exe). I wiped more than 700 Mb worth of Windows Update Backup files.
    To check, I restore my Windows 8.1 to a previously full disk saved image.
    The DISM /ScanHealth result was : Healthy.
    Then I ran the Important Update for a second time this week (large and multiple Important Security Update about 800 Mb).
    After a successful update and restart I ran DISM /ScanHealth again and the result was still : Healthy.
    Then I did a Disk Cleanup again (cleanmgr.exe). It deleted the Windows Update Backup files again.
    The DISM /ScanHealth is now : Repairable.
    The DISM /RestoreHealth is now : restore operation failed. Repair source was not found or the comp
    onent store cannot be repaired.

    When I run SFC /Scannow, there is no corruption, but if (or rather WHEN) it will happen, DISM or Repair-WindowsImage will not be able to fix it, I'm afraid.
    Microsoft, the ball is in your camp to fix this. Good luck to us!

    So, for those of you who only have this problem of the DISM restore health command failing with error 0x800f081f, did you also happen to run disk cleanup after you did the upgrade?
    Another interesting development. Everything was working fine with the restored disk image that I updated with the "update", but I decided to run the DISM command to "startcomponentcleanup" and it gave me an error and the DISM restore health command started failing again. From what I read, this DISM component cleanup command is just like doing the Disk Cleanup when including the system files with Windows updates. It is also similar to the Task Scheduler Library\Microsoft\Windows\Servicing\StartComponentCleanup which I have now disabled until Microsoft gets a handle on this. Luckily, I imaged the restored drive before playing with it.
      My System SpecsSystem Spec

  3. #23


    Quote Originally Posted by dencal View Post
    Quote Originally Posted by JohnBurns View Post
    Quote Originally Posted by dencal View Post
    You could try this.
    Restart computer while holding down Shift Key...this brings up "Option Menu".
    Click on "Troubleshoot" then "Advanced Options" then "System Image Recovery".
    This solves a multitude of problems without affecting files etc.
    Has anyone else tried this - and, did it work? If so, what did you use as source files, etc. Is there a tutorial how to run this without losing programs, etc.? I am a little confused and unsure.
    When you click on "System Image Recovery" it informs you will not lose files etc, and at this stage you need not go ahead.
    With myself it told me I had faults in the image, and would I insert my ISO or Backup Disc....no need to input registration.
    After the repair (this only took a couple of minutes) it gave me the root to find the CBS logs listing the faults it had repaired.
    I assume this is relevant ONLY if you still have the original recimg file. I am somewhat confused and concerned, since I upgraded from Windows 7 to Window 8 then to Windows 8.1 and my recimg file has been changed several times - the most recent one just before Windows 8.1 Update 1 was installed. My original one was Windows 7. I think I'd better leave well enough alone since I don't know what I'm doing in this instance. SFC Scan still shows no corruption, but DISM indicates files are repairable. I think since SFC is ok it probably isn't a problem.
      My System SpecsSystem Spec

  4. #24


    Posts : 2
    Windows 8.1

    Quickest and best fix for this issue


    Guys after struggling a lot with this and also contacting MS support I wasn't able to find a fix.

    Fortunately (thanks God) after a while I tried just re-installing Windows as an upgrade using a MSDN 8.1 with update image. All the apps, settings etc weren't touched and now everything is OK. Even used diskcleanup afterwards and dism still works fine.

    Hope this will help some of you.

    Alex.
      My System SpecsSystem Spec

  5. #25


    Posts : 43
    Windows 8.1 Pro 32-bit


    Quote Originally Posted by aiu View Post
    Guys after struggling a lot with this and also contacting MS support I wasn't able to find a fix.

    Fortunately (thanks God) after a while I tried just re-installing Windows as an upgrade using a MSDN 8.1 with update image. All the apps, settings etc weren't touched and now everything is OK. Even used diskcleanup afterwards and dism still works fine.

    Hope this will help some of you.

    Alex.
    Awesome! Where were you able to get the MSDN 8.1 with update image? Did you need to open a support ticket with Microsoft?
      My System SpecsSystem Spec

  6. #26


    Posts : 2
    Windows 8.1


    Quote Originally Posted by RonnieJP View Post
    Quote Originally Posted by aiu View Post
    Guys after struggling a lot with this and also contacting MS support I wasn't able to find a fix.

    Fortunately (thanks God) after a while I tried just re-installing Windows as an upgrade using a MSDN 8.1 with update image. All the apps, settings etc weren't touched and now everything is OK. Even used diskcleanup afterwards and dism still works fine.

    Hope this will help some of you.

    Alex.
    Awesome! Where were you able to get the MSDN 8.1 with update image? Did you need to open a support ticket with Microsoft?
    I have a MSDN subscription (MSDN-the microsoft developer network). Don't know if MS support will be able to provide this image or not but you should try.

    Alex.
      My System SpecsSystem Spec

  7. #27


    Posts : 43
    Windows 8.1 Pro 32-bit


    Quote Originally Posted by aiu View Post
    Quote Originally Posted by RonnieJP View Post
    Quote Originally Posted by aiu View Post
    Guys after struggling a lot with this and also contacting MS support I wasn't able to find a fix.

    Fortunately (thanks God) after a while I tried just re-installing Windows as an upgrade using a MSDN 8.1 with update image. All the apps, settings etc weren't touched and now everything is OK. Even used diskcleanup afterwards and dism still works fine.

    Hope this will help some of you.

    Alex.
    Awesome! Where were you able to get the MSDN 8.1 with update image? Did you need to open a support ticket with Microsoft?
    I have a MSDN subscription (MSDN-the microsoft developer network). Don't know if MS support will be able to provide this image or not but you should try.

    Alex.
    I understand, thanks Alex.
    Well, my system is updated fine, however I know that I cannot run the DISM startcomponentcleanup command or the disk cleanup w/system files without corrupting my component store. By the way, you can see another post about this on a different forum: kb2919355 Component Store corruption - The Hotfix Share
    As long as I keep making backup images, I hope I'll be OK until MS hopefully issues some kind of hotfix.
      My System SpecsSystem Spec

  8. #28


    Posts : 1
    Win 8.1.1


    Quote Originally Posted by RonnieJP View Post
    Quote Originally Posted by RonnieJP View Post
    Quote Originally Posted by RonnieJP View Post
    OK, I just restored a complete disk image, that I had made just minutes prior to installing the Windows 8.1 Update 1, to a spare test drive. I booted up with the test drive and ran the DISM command:

    C:\>DISM /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool
    Version: 6.3.9600.16384

    Image Version: 6.3.9600.16384

    [==========================100.0%==========================]
    The restore operation completed successfully. The component store corruption was
    repaired.
    The operation completed successfully.


    So, I did not get the DISM failed error: 0x800f081f before the update. I just wanted to confirm and make certain that the DISM restore health failure was precipitated by the 8.1 update - indeed it was!
    OK, so on this pre-update system disk, I ran the Windows 8.1 Update 1 again. Lo and behold, this time the DISM restore health command worked fine with no error. Now I realize that what apparently caused the problem was doing a Disk Cleanup, including system files containing Windows Update files right after the update to reclaim some disk space for my SSD. As long as I don't run Disk Cleanup after the update, all is well.
    Afterwards I found a post by another user on a Microsoft forum who did essentially the same thing that I did.

    I have exactly the same problem!

    The issue arose when I did a "Disk Cleanup" (cleanmgr.exe). I wiped more than 700 Mb worth of Windows Update Backup files.
    To check, I restore my Windows 8.1 to a previously full disk saved image.
    The DISM /ScanHealth result was : Healthy.
    Then I ran the Important Update for a second time this week (large and multiple Important Security Update about 800 Mb).
    After a successful update and restart I ran DISM /ScanHealth again and the result was still : Healthy.
    Then I did a Disk Cleanup again (cleanmgr.exe). It deleted the Windows Update Backup files again.
    The DISM /ScanHealth is now : Repairable.
    The DISM /RestoreHealth is now : restore operation failed. Repair source was not found or the comp
    onent store cannot be repaired.

    When I run SFC /Scannow, there is no corruption, but if (or rather WHEN) it will happen, DISM or Repair-WindowsImage will not be able to fix it, I'm afraid.
    Microsoft, the ball is in your camp to fix this. Good luck to us!

    So, for those of you who only have this problem of the DISM restore health command failing with error 0x800f081f, did you also happen to run disk cleanup after you did the upgrade?
    Another interesting development. Everything was working fine with the restored disk image that I updated with the "update", but I decided to run the DISM command to "startcomponentcleanup" and it gave me an error and the DISM restore health command started failing again. From what I read, this DISM component cleanup command is just like doing the Disk Cleanup when including the system files with Windows updates. It is also similar to the Task Scheduler Library\Microsoft\Windows\Servicing\StartComponentCleanup which I have now disabled until Microsoft gets a handle on this. Luckily, I imaged the restored drive before playing with it.
    Same issue on my system
      My System SpecsSystem Spec

  9. #29


    Posts : 43
    Windows 8.1 Pro 32-bit


    The only thing that finally worked for me was to perform a repair install from a DVD I burned from a Win 8.1 ISO image downloaded from Upgrade Windows with only a product key - Microsoft Windows Help
    After installing with a generic key, I was able to change it to my Windows 8.0 retail DVD key and activate. Then I could successfully download all the updates, including KB2919355.
    I was then able to run disk cleanup with system files, including previous WIndows installations and Windows update file cleanup to reclaim some disk space.
    I then ran DISM /online /cleanup-image /stsatcomponentcleanup which reclaimed even more disk space, although it takes a long time to complete.
    Now, I can run DISM /online /cleanup-image /scanhealth (or /restorehealth) with no errors.
    Yes, it was quite time consuming, but at least it allowed me to keep all my installed programs, apps, data files and most system settings and device drivers.
    I'm still very upset that this KB29139355 update originally caused my component store corruption to begin with, and I have verified that fact by restoring a pre-update image on which I could run all DISM commands without failure. But eventually I had to accept the fact that Microsoft would probably tell me to do a repair install anyway.
      My System SpecsSystem Spec

  10. #30


    Posts : 12
    Windows 8.1


    Quote Originally Posted by RonnieJP View Post
    The only thing that finally worked for me was to perform a repair install from a DVD I burned from a Win 8.1 ISO image downloaded from Upgrade Windows with only a product key - Microsoft Windows Help
    After installing with a generic key, I was able to change it to my Windows 8.0 retail DVD key and activate. Then I could successfully download all the updates, including KB2919355.
    I was then able to run disk cleanup with system files, including previous WIndows installations and Windows update file cleanup to reclaim some disk space.
    I then ran DISM /online /cleanup-image /stsatcomponentcleanup which reclaimed even more disk space, although it takes a long time to complete.
    Now, I can run DISM /online /cleanup-image /scanhealth (or /restorehealth) with no errors.
    Yes, it was quite time consuming, but at least it allowed me to keep all my installed programs, apps, data files and most system settings and device drivers.
    I'm still very upset that this KB29139355 update originally caused my component store corruption to begin with, and I have verified that fact by restoring a pre-update image on which I could run all DISM commands without failure. But eventually I had to accept the fact that Microsoft would probably tell me to do a repair install anyway.
    Ronnie,

    Can you please explain more about this repair install procedure. I'm in the same boat and probably need to run this. I do have the Windows 8.1 DVD downloaded from a while back in case I ever needed to do a refresh and can probably pull this off ok, but I want to stay away from a system refresh because my PC is running great, with only this issue to blame. I too was running the disk cleanup on both my laptops trying to reclaim some space, but before I knew it, I had run into this issue and didn't have a backup that went back that far, not that I wanted to restore from then either given this is really the only known issue I have and assumed Microsoft would fix soon. Latest updates from Tuesday did nothing. I have previously run the DISM /restorehealth command with no issues. Thanks!

    EDIT

    Found a great tutorial in the eight forums. However, Looks like I'll need to recreate the DVD because it speaks of using the Windows 8.1 Update if you're using Windows 8.1 with the Update. I'll go searching for that now.
      My System SpecsSystem Spec

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DISM /restoreHealth failes with error: 0x800f081f
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