Windows 8 and 8.1 Forums


"Refresh your PC" can't start - what to do?

  1. #1


    Denmark
    Posts : 224
    Windows 8.1 64bit Pro

    "Refresh your PC" can't start - what to do?


    Greetings.
    As my PC is getting slow and tired, I want to try out "Refresh your PC without affecting your files", but it can't run.
    When I try from inside Windows (settings, change PC settings, recovery, get started), it starts, but stops after 2-3 seconds writing "Could not find the recovery enviorement". Please insert your Windows or recovery media and restart your PC with the media.

    Okay, I do that, it boots and I select repair at the bootmenu. I then select "Refresh your PC ect.". It the starts and write Refreshing 1% for about 5 seconds, then it stops and write "There is an error, so the refresment can't continue. Nothing has been changed".

    I did a clean install with windows 8.1 Pro using the install key from this forum, and after that changed to my legal Windows 8 Pro key and activated it. The media I am trying to use now with the refresment is the same windows 8.1 Pro media.

    Anybody with an idea or a clue to what I can do to refresh my PC without having to install Windows 8.1 Pro all over again?
    I have to go to work on a long shift, so I can not try any solution the next 24 hours (I can read in this forum, if I need to give more info to you if you need it to help me) on my own PC.

    I know my English is not good, but English is not my first language, I do hope you get the meaning though

    TIA

      My System SpecsSystem Spec

  2. #2


    Posts : 879
    Windows 10


    Quote Originally Posted by Burgurne View Post
    I did a clean install with windows 8.1 Pro using the install key from this forum, and after that changed to my legal Windows 8 Pro key and activated it. The media I am trying to use now with the refresment is the same windows 8.1 Pro media.

    Anybody with an idea or a clue to what I can do to refresh my PC without having to install Windows 8.1 Pro all over again?
    How to Repair Install Windows 8 and 8.1 without Losing Anything -> Repair Install Windows 8

      My System SpecsSystem Spec

  3. #3


    Rio
    Posts : 85
    Triple Boot Win7, Win8.1 and 10


    I have a bootable usb stick with Windows 8 Pro and none of the recovery options seem to work for me. I don't know if they don't/refuse to recognize my usb stick but all that happens whenever I need them is I click on one of them on the boot recovery menu
    and nothing happens, nothing! If I choose Advanced Options and then pick an option it takes me back to the main recovery menu.
    What I've done this time, after reinstalling Windows 8.1 Pro was a USB Recovery Drive, which Microsoft themselves recommend doing on their site. It only took 256mb from my usb stick. So let's see what happens next time something goes wrong.
      My System SpecsSystem Spec

"Refresh your PC" can't start - what to do?
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