starvinmarvin
New Member
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We're unable to restore/recover a system image we created recently using Windows 8.1.
Would appreciate your help to get it working, please.
System details:
Windows 7 w/SP1 installed on a 240GB SSD. All available Critical/Important updates also
installed.
Windows 8 installed on 80GB SSD. Updated to 8.1 successfully.
In Windows 8.1, changed default OS to Windows 7 w/SP1.
Dual-boot works OK. Win 7 boots after 5 second delay unless Win 8.1 is selected manually.
PC also has 3 other internal HDDs used for various data storage.
Used Windows 8.1 to create System Image backup. Secondary internal 2TB HDD chosen as
backup location.
System Image backup dialog box had checkmarks in both Win 7 and Win 8.1 checkboxes. In
other words, it insisted on creating a System Image backup that included both OS's.
System Image backup was created successfully on chosen backup location.
Today i inserted the original Windows 8 install disc and selected Advanced Tools, then
opted to recover a system image.
Recovery located the system image on the secondary HDD and began recovery process.
A few minutes later an eror message appeared saying System Image recovery failed, and he
reason was (i think) that the recovery disc was different than the recovery System Image.
I'm guessing it meant it couldn't recover a Windows 8.1 System Image when using a Windows
8 install disc? Or did it mean it couldn't recover Windows 7 using a Windows 8 disc?
Re-booted in BIOS and changed the "1st hard disc" from the Win 7 SSD to the Win 8.1 SSD
and tried the Recover System Image process again. This time it said it couldn't find a
System Image to recover and when i tried to browse to the system image another error
meassage said that the drive is "locked", and to unlock the drive before trying again.
Finally, tried to re-boot back into Windows but error message says "No operating system
found".
So, now i'm totally stuck. How do i get out of this mess, please?
Would appreciate your help to get it working, please.
System details:
Windows 7 w/SP1 installed on a 240GB SSD. All available Critical/Important updates also
installed.
Windows 8 installed on 80GB SSD. Updated to 8.1 successfully.
In Windows 8.1, changed default OS to Windows 7 w/SP1.
Dual-boot works OK. Win 7 boots after 5 second delay unless Win 8.1 is selected manually.
PC also has 3 other internal HDDs used for various data storage.
Used Windows 8.1 to create System Image backup. Secondary internal 2TB HDD chosen as
backup location.
System Image backup dialog box had checkmarks in both Win 7 and Win 8.1 checkboxes. In
other words, it insisted on creating a System Image backup that included both OS's.
System Image backup was created successfully on chosen backup location.
Today i inserted the original Windows 8 install disc and selected Advanced Tools, then
opted to recover a system image.
Recovery located the system image on the secondary HDD and began recovery process.
A few minutes later an eror message appeared saying System Image recovery failed, and he
reason was (i think) that the recovery disc was different than the recovery System Image.
I'm guessing it meant it couldn't recover a Windows 8.1 System Image when using a Windows
8 install disc? Or did it mean it couldn't recover Windows 7 using a Windows 8 disc?
Re-booted in BIOS and changed the "1st hard disc" from the Win 7 SSD to the Win 8.1 SSD
and tried the Recover System Image process again. This time it said it couldn't find a
System Image to recover and when i tried to browse to the system image another error
meassage said that the drive is "locked", and to unlock the drive before trying again.
Finally, tried to re-boot back into Windows but error message says "No operating system
found".
So, now i'm totally stuck. How do i get out of this mess, please?
My Computer
System One
-
- OS
- windows 8.1
- Computer type
- PC/Desktop
- System Manufacturer/Model
- custom
- CPU
- Intel Core i5-4590 @ 3.3GHz
- Motherboard
- ASRock Z97 Extreme4
- Memory
- 4 x 4GB G.Skill DDR4-2400
- Graphics Card(s)
- Gigabyte GTX-1050Ti