Solved SFC and DISM Fail. Error 0x800f081f

vguitarist

New Member
Messages
9
Hey Everyone,

I have a similar issue to others on this forum, but posted solutions do not work. Both SFC and DISM fail to complete. I'm stuck...need a new set of eyes here; solution cannot include an OS refresh or reset. Here's the detail:

  1. Windows Update works.
  2. Everything below is done in an elevated command window.
  3. SFC /scannow fails. Error is "Windows Resource Protection found corrupt files but was unable to fix some of them."
  4. DISM /Online /Cleanup-Image /StartComponentCleanup completes without error.
  5. DISM /Online /Cleanup-Image /ScanHealth completes. Says corruption is repairable.
  6. DISM /Online /Cleanup-Image /RestoreHealth fails with error code 0x800f081f.
  7. DISM log is full of Chinese characters (attached).
  8. SFCFIX completes. Says there is no corruption.
  9. Tried above in safe mode w/ networking. SFC and DCIM fail to complete.
  10. Ran Microsoft Safety Scanner against computer. No infected files.
  11. Ran SFC and DISM 11 times.
  12. Compared SFC and DISM logs to a set on a working computer (no errors). Exceptions in faulty computer logs are also present in working computer logs.

Thanks in advance.
 

Attachments

  • SFC_DISM.zip
    471.2 KB · Views: 348

My Computer

System One

  • OS
    Win 8.1 x64
    CPU
    i7
    Motherboard
    Asus P8Z68 Deluxe
    Memory
    16
Last edited by a moderator:

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
David Bailey -- yes, I followed your "SFC or DISM - Which to Run First" procedure. I also restarted after running DISM. In both cases, the utilities fail to complete as described above.
 

My Computer

System One

  • OS
    Win 8.1 x64
    CPU
    i7
    Motherboard
    Asus P8Z68 Deluxe
    Memory
    16
Here's some additional info:

I ran Microsoft's Windows Update Diagnostic Tool. Here's the detail:

Windows Update

Issues found
Problems installing recent updates Not fixed
Repair Windows Update Completed

Check for missing or corrupt files Detected
Repair missing or corrupt files Completed

Windows Update error 0x80070057(2014-03-01-T-01_33_56P) Fixed
Resetting Windows Update data store Completed

Issues found


  • Problems installing recent updates Not fixed


  • Repair Windows Update Completed
Repair Windows Update services and dependencies​


  • Check for missing or corrupt files Detected
Repair missing or corrupt files Completed
SFC Output: Windows Resource Protection did not find any integrity violations.​


  • Windows Update error 0x80070057(2014-03-01-T-01_33_56P) Fixed
Resetting Windows Update data store Completed

Detection details
Error Report
RootCause: RC_DataStore
ErrorCode: 0x80070057
Service Status -- Problem with BITS service : The requested service has already been started.

Publisher details
Background Intelligent Transfer Service
Find and fix problems that may prevent background downloads from working
Package Version: 1.2.1.20131113
Publisher: Microsoft Corporation

Windows Update
Find and fix problems with Windows Update
Package Version: 8.1.1.20131113
Publisher: Microsoft Corporation
 

My Computer

System One

  • OS
    Win 8.1 x64
    CPU
    i7
    Motherboard
    Asus P8Z68 Deluxe
    Memory
    16
I can't figure it out.
Sorry. :(
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
I performed a reset on the computer. The process was flawless and fixed the problem. Took me a few hours to reinstall apps and configure the experience. Computer is good now.
 

My Computer

System One

  • OS
    Win 8.1 x64
    CPU
    i7
    Motherboard
    Asus P8Z68 Deluxe
    Memory
    16
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