Windows 8 and 8.1 Forums


Your PC ran into a problem

  1. #1

    Your PC ran into a problem


    So I go to turn on my PC for the first time today and notice all the screen was just a bunch of blue smudged lines so I turned off my PC and check all the cables and turned it back on and no problem but when I get to my desktop it said your pc ran into a problem and had this message where it was saved and all. Can anyone here checked what caused the problem if I upload the log?

      My System SpecsSystem Spec

  2. #2


    UK
    Posts : 333
    Windows Server 2012 R2 / 8.1


    Hey HeyDontFall,

    You can go to this page you will find a tool where you can use it to collect some vital logs for someone might be able to help troubleshoot:

    Blue Screen of Death (BSOD) Posting Instructions

    Cheers,
    Harry
      My System SpecsSystem Spec

  3. #3

    Restarting


    I downloaded 8.1 today everything seemed good but now when I turn laptop on the restart is in a loop. I've tried F8 but I don't get anything. Is safe mode different in 8.1?
      My System SpecsSystem Spec

  4. #4


    UK
    Posts : 333
    Windows Server 2012 R2 / 8.1
      My System SpecsSystem Spec

  5. #5


    I did a system restore and of course it deleted the logs lol but installed the new 14.2 drivers from AMD and havent had any issues so far
      My System SpecsSystem Spec

  6. #6


    UK
    Posts : 333
    Windows Server 2012 R2 / 8.1


    Fantastic news if you have any problems just give us a shout.

    Cheers,
    Harry
      My System SpecsSystem Spec

  7. #7


    I'm having so manny problems with my PC now lol, if you refer to my other thread you will see
      My System SpecsSystem Spec

  8. #8


    UK
    Posts : 333
    Windows Server 2012 R2 / 8.1


    not good news, will have a look at the thread at somepoint today
      My System SpecsSystem Spec

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