Windows 8 and 8.1 Forums

SFC and DISM problems

  1. #1

    SFC and DISM problems


    Ran SFC /SCANNOW which found errors it could not fix.

    Ran Dism /Online /Cleanup-Image /RestoreHealth and it failed with an error:
    2014-02-21 21:31:48, Info DISM DISM Package Manager: PID=5744 TID=1860 Error in operation: source for package or file not found, ResolveSource() unsuccessful. (CBS HRESULT=0x800f081f) - CCbsConUIHandler::Error
    2014-02-21 21:31:48, Error DISM DISM Package Manager: PID=5744 TID=3612 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x800f081f)
    2014-02-21 21:31:48, Error DISM DISM Package Manager: PID=5744 TID=3612 The source files could not be found; their location must be specified using the /source option to restore the feature. - GetCbsErrorMsg

    Attaching a SFCandDISM.zip which contains sfcdetails.txt which is the output of

    findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt

    and dism.log.

    SFCandDISM.zip

    Any suggestions on fixing these errors appreciated.

      My System SpecsSystem Spec

  2. #2


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Did you run it in elevated command prompt ?

    Click image for larger version
      My System SpecsSystem Spec

  3. #3


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Try restarting & running dism first thing.
      My System SpecsSystem Spec

  4. #4


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    Or try Safe Mode with networking.
      My System SpecsSystem Spec

  5. #5


    Posts : 2,191
    Windows 8.1


    I looked at your logs and there are 4 KBs that cannot be verified (eg, component hash failures); however, the bigger question is:

    "What issue prompted you to run these commands in the first place?"

    Once the real issue is known, then maybe the failures will make more sense.
      My System SpecsSystem Spec

  6. #6


    Harrisonburg, Va.
    Posts : 10,488
    Windows 8.1.1 Pro with Media Center


    Quote Originally Posted by my2cents View Post
    I looked at your logs and there are 4 KBs that cannot be verified (eg, component hash failures); however, the bigger question is:

    "What issue prompted you to run these commands in the first place?"

    Once the real issue is known, then maybe the failures will make more sense.
    Very good point.
      My System SpecsSystem Spec

  7. #7


    No issue. I was looking at another thread about creating a batch file to run SFC and DISM so thought I would try it. Both shouldn't cause a problem and should run successfully.

    I'll try the suggestions and see what happens.

    I have UAC fully disabled but will try DISM from a Elevated Command Prompt and Safe Mode. Thanks.
      My System SpecsSystem Spec

  8. #8


    Posts : 1,121
    Windows 8.1 x64


    I saw linked post on another site and though it might be helpful. There are some options I was not aware of if you use the command below to get help on that subject.

    DISM.exe /Online /Cleanup-Image /?

    Dism online restore health function gets error 0x80240021 - Microsoft Community

    Maybe start with the command below to see if it shows anything..

    DISM.exe /Online /Cleanup-Image /AnalyzeComponentStore
      My System SpecsSystem Spec

  9. #9


    Posts : 1,360
    Windows 8.1 Enterprise


    Dism /Online /Cleanup-Image /StartComponentCleanup should partially resolve the issue. You'll also need to run sfc again. Make sure that the PendingDeletes and PendingRenames folders exist under %WinDir%\WinSxS\Temp.

    The attached file is a scripted version of all the commands.
    SFC and DISM problems Attached Files
      My System SpecsSystem Spec

  10. #10


    No help

    Click image for larger version
      My System SpecsSystem Spec

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