Solved lost all restore points

Peter2

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Prior to doing a system restore with a third party imaging program which was successful and saved the day, I noticed all the restore points were gone. They were there as I check each day
Why did they disappear as they never used to?
Thank you
Peter
 

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Hello Peter,

Usually when you do a system restore or system image recovery, all restore points created after the date of the restore point or image will be removed.

A 3rd party program adds a level of unknown as to what it may remove though.

Hope this helps some. :)
 

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Hello Brink
I read that Macrium and MS both use Volume Shadow Copy Service.
Would you think it likely that is the cause or that Macrium has an issue?
It never happened to me before, that I can remember.
Thank you
Peter
 

My Computer

System One

  • OS
    Windows 10 Pro x 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8300, Dell Inspiron 15 R N5010
    Memory
    6 GB
    Graphics Card(s)
    Nvidia GE force 420
    Hard Drives
    1TB
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I don't use Macrium, but I would expect at least any restore points created after the date of the image would be removed since they were not there when the image was created.
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
Macrium does not delete restore points when you make an image of C - I just tested that. It does though use VSS to freeze the image so that you can continue working on the system during the imaging time.
 

My Computer

System One

  • OS
    Vista and Win7
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    2xHP, 2xGateway, 1xDell, 1xSony
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    5 SSDs and 12 HDs
I am not too skilled so don't know the dynamics of this however, I had restore points when the image was created so I thought they would be there when I recovered to the date that had these points - surprise!

It is ok as I will still use it as it has never failed me in crisis in over ten years and about a dozen recoveries. I l also have WinPE 5. for 8.1 that Macrium walks you through in creating the disc. I am sure there are as good if not better out there; I had Acronis until 2010 when another license was required but it seems it was for skilled users. I miss the Try and Decide feature it had.Thank you all.
Peter
 

My Computer

System One

  • OS
    Windows 10 Pro x 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8300, Dell Inspiron 15 R N5010
    Memory
    6 GB
    Graphics Card(s)
    Nvidia GE force 420
    Hard Drives
    1TB
    Browser
    Edge, Chrome
    Antivirus
    Defender, MBAM, Router
Now you may be talking about something else. Does Macrium image the restore points ?? The answer is No. But it does not touch the restore points on your running system.

Why would you want Macrium to image the restore points anyhow. At the time you restore the image, those restore points may be days or weeks old and do not really mean anything any more.
 

My Computer

System One

  • OS
    Vista and Win7
    System Manufacturer/Model
    2xHP, 2xGateway, 1xDell, 1xSony
    Hard Drives
    5 SSDs and 12 HDs
Hypothetically, if the points were functional and useful at the time of imaging, they would be the same at the time of recovery.

I accept that that is not the way it is done but is why I had trouble wondering why they were gone.
 

My Computer

System One

  • OS
    Windows 10 Pro x 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8300, Dell Inspiron 15 R N5010
    Memory
    6 GB
    Graphics Card(s)
    Nvidia GE force 420
    Hard Drives
    1TB
    Browser
    Edge, Chrome
    Antivirus
    Defender, MBAM, Router
I guess there is some logic to it. The image kind of supersedes the restore points and imaging them would inflate the size of the image. But I see your point. They could be useful if the image is flawed.

I will try Aomei and see whether they do it differently.
 

My Computer

System One

  • OS
    Vista and Win7
    System Manufacturer/Model
    2xHP, 2xGateway, 1xDell, 1xSony
    Hard Drives
    5 SSDs and 12 HDs
VSS

Win 8.1 Pro
I think my macrium depends upon this service.

Should Volume Shadow Copy Service be set at running and automatic as I have it or should I change it?

I thought the settings were diffferent when I checked with task manager and services.msc.

Thank you
 
Last edited:

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System One

  • OS
    Windows 10 Pro x 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8300, Dell Inspiron 15 R N5010
    Memory
    6 GB
    Graphics Card(s)
    Nvidia GE force 420
    Hard Drives
    1TB
    Browser
    Edge, Chrome
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    Defender, MBAM, Router
I have mine set to Manual. I don't have any problem using Macrium or making Restore Points.

Edit: There may be a slight delay while the service starts. But I haven't noticed it. Nothing wrong with Automatic though.
 

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I found that Macrium does not keep restore points as it is set up but that one can alter it to do so. I plan to keep it as it is so I can count on the image. I am not skilled enough to modify an essential program like this.
I do know the VSS is involved with both Macrium and system restore. I have my VSS set to "running" and automatic" and hope that is correct.

Here it is:

How to use MRRestorePoints to include restore points in images (VSS)
 

My Computer

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  • OS
    Windows 10 Pro x 64
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    Nvidia GE force 420
    Hard Drives
    1TB
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I think mine was set to manual also but I changed it after reading an article. I am a bit confused which to select as my imaging program depends upon it.

So to be sure yours is 'start' and 'manual', correct not 'automatic' and 'running'?
 

My Computer

System One

  • OS
    Windows 10 Pro x 64
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    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8300, Dell Inspiron 15 R N5010
    Memory
    6 GB
    Graphics Card(s)
    Nvidia GE force 420
    Hard Drives
    1TB
    Browser
    Edge, Chrome
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So to be sure yours is 'start' and 'manual', correct not 'automatic' and 'running'?

That's right.
 

My Computer

System One

  • OS
    Windows 8.0 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satelite C55D-A Laptop
    CPU
    AMD EI 1200
    Memory
    4 gb DDR3
    Graphics Card(s)
    Raedon 340 MB dedicated Ram
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    640 GB (spinner) Sata II
    Keyboard
    Built in
    Mouse
    Touch pad
Seeing there is nothing wrong with automatic I have that selected along with start.
You are using Win 8.1 correct?
 

My Computer

System One

  • OS
    Windows 10 Pro x 64
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    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8300, Dell Inspiron 15 R N5010
    Memory
    6 GB
    Graphics Card(s)
    Nvidia GE force 420
    Hard Drives
    1TB
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    Edge, Chrome
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    Defender, MBAM, Router
Seeing there is nothing wrong with automatic I have that selected along with start.
You are using Win 8.1 correct?

No. As shown in my System Specs it's plain old Windows 8. If you are going to put it Automatic you may as well start it. After next boot it will be Running anyway.
 

My Computer

System One

  • OS
    Windows 8.0 x64
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba Satelite C55D-A Laptop
    CPU
    AMD EI 1200
    Memory
    4 gb DDR3
    Graphics Card(s)
    Raedon 340 MB dedicated Ram
    Monitor(s) Displays
    Built in
    Screen Resolution
    1366 x 768
    Hard Drives
    640 GB (spinner) Sata II
    Keyboard
    Built in
    Mouse
    Touch pad
You could also create some CustomRefreshImages using the recimg utility and keep them on an external HDD. Move any one back to your primary HDD and set which one you want with recimg /setcurrent.

http://www.eightforums.com/tutorials/3610-refresh-windows-8-create-use-custom-recovery-image.html

If you have a lot of restore points it could easily double the size of your image when you backup with macrium and include all restore points, You are probably already aware of this but you can also limit the total size of your restore point storage with config restore point.
 
Last edited by a moderator:

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If you have a lot of restore points it could easily double the size of your image
Not really. An image is between 500MB and 1GB. Even if you have, let's say 10 images e.g. 7GBs, that is only a third or a quater of a typical system installation (assuming the user data is not on the C partition).

If the user data is on the C partition, it may only be a small fraction.

The custom recovery image is a fancy restore point too.
 

My Computer

System One

  • OS
    Vista and Win7
    System Manufacturer/Model
    2xHP, 2xGateway, 1xDell, 1xSony
    Hard Drives
    5 SSDs and 12 HDs
I have a friend across he pond who is a mod and his 8.1 is set for manual and stopped. He said Macrium would kick in when you run it. I wonder though about the restore points if stopped.
 

My Computer

System One

  • OS
    Windows 10 Pro x 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8300, Dell Inspiron 15 R N5010
    Memory
    6 GB
    Graphics Card(s)
    Nvidia GE force 420
    Hard Drives
    1TB
    Browser
    Edge, Chrome
    Antivirus
    Defender, MBAM, Router
Should VSS for win 8.1 be set at manual and stopped?
That is what a mod told me but I worry about the restore points not being created. As for Macrium, he said the VSS would start once Macrium runs.
I am unsure.
 

My Computer

System One

  • OS
    Windows 10 Pro x 64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8300, Dell Inspiron 15 R N5010
    Memory
    6 GB
    Graphics Card(s)
    Nvidia GE force 420
    Hard Drives
    1TB
    Browser
    Edge, Chrome
    Antivirus
    Defender, MBAM, Router
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