Windows 8 and 8.1 Forums


  1. #1


    since upgrading from windows 7 on my apire 5552 laptop to windows 8.1 pro my laptop keeps crashing like 10 times and drives me mad, have't a clue why this is happening, i have unstalled and reinstalled windows 8.1 pro lots of times but still getting crashing, if i was to turn power of probley and shut laptop down at night come the next day its inpossible to get it up and running... im running 64bit operating system.

    any ideas or is it time to throw my laptop away?

      My System SpecsSystem Spec

  2. #2

    just a thought might be hard drive issues but its only a thought,
      My System SpecsSystem Spec

  3. #3

    Posts : 2,130
    Windows 8.0 x64

    any ideas or is it time to throw my laptop away?
    Perhaps there's a device where the W7 driver just does a better job. You could as last resort try putting W7 back on. Before that though, you should ask the moderator to move this post here:
    BSOD Crashes and Debugging - Windows 8 Forums

    Also read the info you should include, in the forum stickies.. Perhaps one of those specialists can fix you up.
      My System SpecsSystem Spec

  4. #4

    Posts : 187
    Windows 8.1 Pro w/Media Center x64

    i just checked Acer's website for you. Here's the link : Acer | Download However, they only have Windows 7 driver's for your notebook. No Windows 8 or 8.1 driver's. What you can and should do is go to the link I provided and then do a search on Bing or Google for each driver listed and get them that way.
      My System SpecsSystem Spec

  5. #5

    @brkkab123 i had a look at those drivers for windows 7 and you have to download them 1 at a time and there raw files which i use winrar 64 to open them with, im wanting to download them so i can install windows 7 again but need these drivers on to dvd disc.
    the software i use to burn the s.o image on to dvd is callled C.D BURNER XP, i used it to install windows 8.1 on it, but since the drivers are downloaded 1 at a time i carn't put all the drivers on to c.d burner xp as it wont let me, can i get these drivers on 1 file so i can burn them all together onto disc? hope you understand me, thank you
      My System SpecsSystem Spec

  6. #6

    Posts : 1,883

    If you truly wish to install 7 again, all you'd need is your network driver ready before. Install that after 7 is done installing, and then you'd be ready to go get all else you need.

    If you want to save your 8 install so it works well, MilesAhead above has shown what to do for that. And thumbs up to
    brkkab123 too.
      My System SpecsSystem Spec

  7. #7

    wish i had brains mate, you fab people on here allways have the right answers for me....truly grateful
      My System SpecsSystem Spec

  8. #8

    on the link my man gave me i carn't seem to find network driver, theres only wirelessLAN driver, is this the correct one?
      My System SpecsSystem Spec

  9. #9

    Posts : 187
    Windows 8.1 Pro w/Media Center x64

    Yes, it would be the wirelessLAN driver. Anything with LAN in it's name are network driver's. Do you use wired or wireless networking on your pc ? An easy way to know which your using is if your computer has a cable plugged into it, that's plugged into your router or cable/dsl modem, then you're using wired networking. If you just key in a network password into Windows and your pc doesn't have any cables plugged from it, into your router or cable/dsl modem, then you're using wi-fi, which is also known as wirelessLAN.
      My System SpecsSystem Spec

  10. #10

    I now carnt load windows 7 not even windows 8.
    Im getting message RECOVERY
    Your P.C needs to be repaired.
    The operating system couldt be loaded because a required file is missing or contains errors..file C.I.dll Error code 0xc0000098

    Gives me options to f8 startup settings but when i click some i just get this message again..
    My laptop was working fine last night on the forum when we spoke last then i installed 16 updates then was asked to restart p.c then it wouldt work again. Im using my phone to write this reply out.
      My System SpecsSystem Spec

Page 1 of 3 123 LastLast
Related Threads
news app crashing OS in Software and Apps
I have somewhat the same problem. the news app was occasionally crashing. But since today it now crashes the OS!
Photo App Crashing in Software and Apps
Hi All, I have an odd problem with my Photo app on Windows 8.1 (although I am not sure if this was happening before I upgraded from 8). Basically, every time I start the Photo app, it will run for about 5-10 seconds before crashing and returning to the Metro start screen. The live tile works...
explorer.exe keeps crashing in General Support
I don't know what happenned but since a few days explorer.exe keeps crashing and i can't do anything with my PC. When it starts, the screen is black and the startmenu/taskbar keeps diseapearing and reappearing. It looks like explorer.exe will crash a few miliseconds after being started and then...
New PC crashing in BSOD Crashes and Debugging
Hi all. I just put together a new pc and am getting random bsods. I am not overclocked. I have updated all the drivers. I can run Prime for about 20 mins or so and it just reboots. I was monitoring my temps and all looked good. I have run memtest for 6 hours with no errors. Any ideas? Thanks in...
Ballstrike app crashing in Software and Apps
I am having a problem with the preinstalled ball strike fitness game app crashing. I like it so much I purchased it and now it is crashing if I use it too long. It came pre installed on the computer and I have tried uninstalling and reinstalling, starting it from the start screen and the app...
Installed but crashing in General Support
Hi All, Just today clean installed Win8. However, it keeps crashing. All of the windows will freeze but I'm still able to move the mouse and control alt delete doesn't work. I've installed all of the system updates and its still not been resolved. Any ideas? Thanks
Ths system crashed 4 times, during the last hour. Unclear why.. even SF is crashing while collecting windows update information. Attached info collected earlier today. Info from SF crashing: ************* Exception Text **************
Eight Forums Android App Eight Forums IOS App Follow us on Facebook