Windows 8 and 8.1 Forums


Windows 8.1 semi-frequent freezes/hard lock ups

  1. #1


    Posts : 1
    Windows 8.1

    Windows 8.1 semi-frequent freezes/hard lock ups


    So ever since I updated from Windows 7 to Windows 8.1 (as a gift), I've been getting somewhat frequent lock ups. Sometimes I can go a few days without getting one, with the most frequent being an hour apart. It also seems mostly random, with the only common occurrence being when I load a BF4 map or when I alt tab out of a game (both have happened twice so far).

    What happens though is my screen will freeze at whatever I was doing last, my mouse and keyboard become unresponsive, my HDD light goes solid, but my case fans/lights keep going. Also whats weird is that my power button also becomes unresponsive, forcing me to reboot via psu or unplugging it.

    This was basically a clean install (I assume, had to reinstall all my games/programs), only preserving pictures and documents from before the update.

    Even though the computer is kind of old (4-5 years) it runs smoothly except for these freezes. My temperatures for my GPU/CPU never exceed 50-60C, and all my drivers are up to date.

    Just some side notes:

    -This isn't entirely a "new" problem. I've had these kinds of crashes in the past with Windows 7, though it was on very rare occasions, something like once every 4 months or something (if that) if I had to guess. Since updating to Windows 8.1, the frequency of the crashes is way higher (few times a week).

    -Recently replaced my PSU due to my old one failing little over a month ago. Don't believe the crashes are related to that simply because it ran flawlessly all of December with Windows 7 before upgrading to Windows 8.1 a week ago.

    -Ruled out my HDD (I think anyway). I ran WinDlg 124, Western Digitals diagnostic for their HDDs and passed. Also ran CHKDSK as well with 0 bad sectors too. Open to trying another program if those are believed to not be reliable.

    Thanks in advance for any asssitance

      My System SpecsSystem Spec

  2. #2


    Posts : 6
    Win 8.1


    Hate to say it, I'm with you on this. I Googled the symptoms and yours matched mine almost identically. And it's been getting worse. I don't play games. For me it's graphics intensive work, though -- Photoshop and Lightroom mainly. I thought maybe it was RAM or something. I ran MemTest86 for over 16-hours and no issues. I KNOW it's some sort of Win 8.1 glitch combined with hardware. I just don't know WHERE. So incredibly frustrating I can't get my work done because of this. Anyone else???
      My System SpecsSystem Spec

  3. #3


    Quote Originally Posted by nemophoto View Post
    Hate to say it, I'm with you on this. I Googled the symptoms and yours matched mine almost identically. And it's been getting worse. I don't play games. For me it's graphics intensive work, though -- Photoshop and Lightroom mainly. I thought maybe it was RAM or something. I ran MemTest86 for over 16-hours and no issues. I KNOW it's some sort of Win 8.1 glitch combined with hardware. I just don't know WHERE. So incredibly frustrating I can't get my work done because of this. Anyone else???
    In your case it's probably tha bloody 9590, they still did not make an MB worth it. Over 200w and most MBs run out of steam (power) when CPU is pressed hard.
      My System SpecsSystem Spec

  4. #4


    Posts : 6
    Win 8.1


    I hadn't really heard that about the 9590. Maybe I should consider a "lower end" FX chip. Or... ugh .... go Intel. Haven't had an Intel desktop in 20-yrs.
      My System SpecsSystem Spec

  5. #5

    BIOS


    Hi Boys,

    Update your bios,
    ive had to upgrade mine to improve performance,
    Nemo have a look at the Asus homepage for your model, had to on mine was originally a W7 version.
    AO do the same for your manufacturer

    Roy
      My System SpecsSystem Spec

  6. #6


    Quote Originally Posted by nemophoto View Post
    I hadn't really heard that about the 9590. Maybe I should consider a "lower end" FX chip. Or... ugh .... go Intel. Haven't had an Intel desktop in 20-yrs.
    9590 is just an overblown 8350, factory OCed if you will, it's not much better than 8350, same core, factory chosen to be able to stand higher frequency so AMD could call it "New" chip. If you pushed 8350 to 5 GHz you'd get same results. Consequence of that is of course higher power requirement that can easily reach 200 -220 Watts and most VRMs on MBs are ill equipped to handle, power-wise or heat wise. When power requirement rises to certain levels, both VRM and CPU cut down automatically a bit for safety and that's what AMD counts on. That and right power management of CPU (not too often that it runs to full potential for longer times) keep it in safe state. You can always lower it's frequency by couple of hundred MHz and not even notice the difference other than on a benchmark. So the problem is mostly in the MB, not chip itself. One of safest MBs for it is Gigabyte GA990 FXA UD7 MB but it's rarer than hen's teeth. Can easily handle 8350 at 5 + GHz so it should run 9590 at full load.
      My System SpecsSystem Spec

  7. #7


    Posts : 6
    Win 8.1


    Roy,
    My BIOS is the most current one for the board, and I updated it Thursday. Friday was the worst day I've had -- no less than 8 freezes in the day, often no less than a 5 or 10 min apart. I was ready to through the bloody machine out the window. Seems to generally be related to graphics work (Photoshop). It could run email and a spreadsheet all day. Replacing my graphics card in case. Today, the computer was on, no programs running, just sitting and idling, and it froze. Piece of dung.

    CountMike,

    Thanks for the info. Maybe I'll can the 9590. Not worth the problems I'm having. I'll just go with an 8350 or something. Worst case, can it all and go Intel. The problem will be trying to port my SSD with Win 8.1. Can't afford the time to reinstall everything. Now that I think of it, I've had problems with freezes from the beginning (a couple months ago). Just gotten worse. Defective MB??
      My System SpecsSystem Spec

  8. #8


    Defective MB?? Who knows possible. I would try down clocking it by 500 MHz and down volting it and try like that. for a while. Will not see much of performance drop but can tell you something about where the problem is.
      My System SpecsSystem Spec

  9. #9


    I've been building PC's using the AMD FX-6300 on am MSI 970A-G46 motherboard sand it runs Windows 8.1 very well. I always use an SSD for the OS and a variety of GTX-660, 760, 770 video cards. No problems at all...
      My System SpecsSystem Spec

  10. #10


    Quote Originally Posted by azasadny View Post
    I've been building PC's using the AMD FX-6300 on am MSI 970A-G46 motherboard sand it runs Windows 8.1 very well. I always use an SSD for the OS and a variety of GTX-660, 760, 770 video cards. No problems at all...
    There's large difference between power requirements of FX 63xx and new FXs on steroids. When OCd any CPU can demand a lot of more power than usually. Take my Deneb, at standard 3.4 GHz 125W, at 4.2 GHz over 145W. Any MB with less than 8+1 VRM is not going to take it. It would cut power to CPU or just die outright. With number of cores, rising frequency and power requirements, amount of heat rises too so it's dissipation (cooling) must be addressed adequately.
      My System SpecsSystem Spec

Windows 8.1 semi-frequent freezes/hard lock ups
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