Windows 8 and 8.1 Forums


Window 8 keeps hanging, WEIRD symptoms

  1. #1


    Posts : 5
    windows 8

    Window 8 keeps hanging, WEIRD symptoms


    hello, i had a lot of problems with computers but this is new

    my windows 8 freezes very often doing regular things like using media software, ms word, chrome internet browser etc... i can move my mouse, but thats about it.

    since some time ago, my windows 8 kept freezing so i had it re installed but still freezes a lot.
    what happens is:

    - lets say i am playing an audio. it loops like 5 sec of the audio before the computer froze until the comp unfreezes(same with videos with video frozen and only audio looping).

    - at first it seems as though only one software is frozen; like ms word, itunes or chrome etc... but lets say if itunes froze and if i try to use chrome, i can't open any pages(although internet is fine) until the computer unfreezes, toolbar seems ok until i click it and it crashes and restarts when the comp unfreezes.

    - so although i am allowed to click other applications, but they dont work until the whole computer unfreezes.

    -this happens a lot, it just happened.

    -sometimes, it gets so bad and the computer crash and show me an error message saying some(different every time) microsoft services crashed and that it has to restart.

    I do not know what is wrong. it persists and i have tried scannow thingy, cdk dsk, and everything is up to date etc...

    my comp is dell inspiron 7720 17", 8gb ram, ddr5, hdd drive, gt 650m,

    is it my hard drive that is faulty?
    Last edited by pigsoup; 30 Nov 2013 at 17:45.

      My System SpecsSystem Spec

  2. #2


    Posts : 5
    windows 8


    also, I found that trying to go through directories via web browsers, for example when trying to upload something or trying to print from adobe or ms word, the whole computer freezes and I have to end process.

    in taskmanager, it says disk when nothing is using more than 0.1 Mb/s
    Last edited by pigsoup; 30 Nov 2013 at 23:31.
      My System SpecsSystem Spec

  3. #3


    Posts : 94
    Microsoft Windows 8.1 Pro 64-bit


    Check hard disk s.m.a.r.t. status with Crystal Disk Info, see if it is under warning or danger status?
      My System SpecsSystem Spec

  4. #4


    Posts : 5
    windows 8


    I can't upload for the reasons stated above...

    health status : caution
    - everything is blue except "Current Pending Sector Count" which is yellow
    it says current "92", worst "92" threshold "0" raw value "0000000000593"

    on the other point, is it normal that all of attributes has same current and worst values?
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    windows 8


    any help please?
      My System SpecsSystem Spec

  6. #6


    Posts : 94
    Microsoft Windows 8.1 Pro 64-bit


    Your disk is on its way out, time to rma or replace it.
      My System SpecsSystem Spec

  7. #7


    Posts : 5
    windows 8


    sorry

    what does disk mean exactly?

    is it the hard drive?
      My System SpecsSystem Spec

  8. #8


    Posts : 94
    Microsoft Windows 8.1 Pro 64-bit


    Yes, the disk is developing errors and its a matter of time till it dies.
      My System SpecsSystem Spec

  9. #9


    Posts : 203
    Windows 8.1 Pro


    The computer is new right, did you buy it from a retail store?

    If yes, can you still take it back for a replacement exchange at the store you bought from?
      My System SpecsSystem Spec

  10. #10


    Run sfc /scannow, but from what you've said, I believe your hard drive is dying...
      My System SpecsSystem Spec

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Window 8 keeps hanging, WEIRD symptoms
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