hello, i had a lot of problems with computers but this is new
my windows 8 freezes very often doing regular things like using media software, ms word, chrome internet browser etc... i can move my mouse, but thats about it.
since some time ago, my windows 8 kept freezing so i had it re installed but still freezes a lot.
what happens is:
- lets say i am playing an audio. it loops like 5 sec of the audio before the computer froze until the comp unfreezes(same with videos with video frozen and only audio looping).
- at first it seems as though only one software is frozen; like ms word, itunes or chrome etc... but lets say if itunes froze and if i try to use chrome, i can't open any pages(although internet is fine) until the computer unfreezes, toolbar seems ok until i click it and it crashes and restarts when the comp unfreezes.
- so although i am allowed to click other applications, but they dont work until the whole computer unfreezes.
-this happens a lot, it just happened.
-sometimes, it gets so bad and the computer crash and show me an error message saying some(different every time) microsoft services crashed and that it has to restart.
I do not know what is wrong. it persists and i have tried scannow thingy, cdk dsk, and everything is up to date etc...
my comp is dell inspiron 7720 17", 8gb ram, ddr5, hdd drive, gt 650m,
is it my hard drive that is faulty?
my windows 8 freezes very often doing regular things like using media software, ms word, chrome internet browser etc... i can move my mouse, but thats about it.
since some time ago, my windows 8 kept freezing so i had it re installed but still freezes a lot.
what happens is:
- lets say i am playing an audio. it loops like 5 sec of the audio before the computer froze until the comp unfreezes(same with videos with video frozen and only audio looping).
- at first it seems as though only one software is frozen; like ms word, itunes or chrome etc... but lets say if itunes froze and if i try to use chrome, i can't open any pages(although internet is fine) until the computer unfreezes, toolbar seems ok until i click it and it crashes and restarts when the comp unfreezes.
- so although i am allowed to click other applications, but they dont work until the whole computer unfreezes.
-this happens a lot, it just happened.
-sometimes, it gets so bad and the computer crash and show me an error message saying some(different every time) microsoft services crashed and that it has to restart.
I do not know what is wrong. it persists and i have tried scannow thingy, cdk dsk, and everything is up to date etc...
my comp is dell inspiron 7720 17", 8gb ram, ddr5, hdd drive, gt 650m,
is it my hard drive that is faulty?
Last edited:
My Computer
System One
-
- OS
- windows 8