Windows 8 and 8.1 Forums


Laptop Restarts after sleep

  1. #1


    Posts : 109
    XP, Vista, Windows 7, Windows 8/ 8.1, Windows 10

    Laptop Restarts after sleep


    Hi there. Can't figure out why my HP laptop restarts when woken up from sleep. Under Windows 7, it worked fine. But not with Windows 8. I have played with all the settings in power configuration. Have changed from having a screensaver to none. Makes no difference. All my drivers are up to date. I do not have HP power management installed. Windows takes care of my power management. And still, it won't resume correctly. Thanks in advance for your tips.

      My System SpecsSystem Spec

  2. #2


    Posts : 22,564
    64-bit Windows 10


    Hello gallicbear,

    I had the same issue on my desktop. Using the tutorial below to add AHCI Link Power Management - HIPM/DIPM to my power plan settings, and setting it to HIPM+DIPM for both "On battery" and "Plugged in" solved this for me.

    Hopefully it will for you as well.

    AHCI Link Power Management - Enable HIPM and DIPM - Windows 7 Help Forums
      My System SpecsSystem Spec

  3. #3


    Posts : 109
    XP, Vista, Windows 7, Windows 8/ 8.1, Windows 10


    Thanks, Brink. As always, you've got more advanced ideas. All the research I had done so far always leads to basic settings in Power Management or to viruses. I'll try this out and report back.
      My System SpecsSystem Spec

  4. #4


    Posts : 109
    XP, Vista, Windows 7, Windows 8/ 8.1, Windows 10


    Unfortunately, my laptop is not AHCI compliant, from what I discovered in the BIOS. So thank you, anyway.
      My System SpecsSystem Spec

  5. #5


    Posts : 22,564
    64-bit Windows 10


    Do you have IDE or AHCI (SATA) drives?
      My System SpecsSystem Spec

  6. #6


    Posts : 109
    XP, Vista, Windows 7, Windows 8/ 8.1, Windows 10


    It's a 500GB Hitachi sata drive
      My System SpecsSystem Spec

  7. #7


    Posts : 22,564
    64-bit Windows 10


    When you go into your BIOS, what's set for the hard drive? (ex: IDE/AHCI/SATA/RAID)

    Forgot to ask what brand and model number is the laptop.
      My System SpecsSystem Spec

  8. #8


    the person in ask has gone as i was looking forward for the posts to consequent on an apt outcome and now i guess it is going to take time ... do not how much
      My System SpecsSystem Spec

  9. #9


    Posts : 109
    XP, Vista, Windows 7, Windows 8/ 8.1, Windows 10


    Hi Brink. Thanks for your continued interest, and to PhyllisColeman. My laptop is an HP Pavillion g6-1b60us, only 2 yrs old. It has an Insyde Motherboard, which doesn't reveal very much. The info you gather from it is very scanty. Nowhere did I see a mention of AHCI. Even change of settings is very limited, or just to boot settings. Also, I did flash my mobo to the latest version, and that hasn't changed anything. Again, from msinfo32, it shows that my harddisk is a 500 GB Hitachi SATA drive.
    My latest endeavor (this morning) was to install the HP Power Manager, which worked under Windows 7; even though I installed it as compatible with Windows 7 and I used the recommended settings, there is still no success. When I wake the PC, I get a message flashing on the screen, saying 'Your PC ran into a problem and needs to restart...'
      My System SpecsSystem Spec

  10. #10


    Posts : 22,564
    64-bit Windows 10


    Looking at your HP Pavillion g6-1b60us specs, you might see if installing the latest AMD chipset drivers if you haven't already may help.

    AMD Chipset Drivers
      My System SpecsSystem Spec

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Laptop Restarts after sleep
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