Lag Spikes when running Firefox/IE/Chrome

wing

New Member
Messages
6
Hello, I've updated my laptop's OS to Windows 8 64-bit a couple of days ago and I quickly noticed that there was a rather annoying issue with performance. It lags every 5-10 seconds, but this seems to happen only when I open Firefox or any other Web Browser and this slows down the whole computer unless I restart it again. My Laptop used to run Windows 7 very well but now I have no idea about how to fix this. I also updated to Windows 8.1 yesterday but the problem is still unsolved. By the way I have 4GB of RAM but the system recognizes only 2. Does anybody have a clue about this?
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Laptop
We'll need the following:

Make/model of system if pre-built retail

If self built:
Mobo make/model number
RAM make/model number and configuration (ie, 2x2 or 1x4, etc)

And a few screenshots (like so) will really help in identifying your issue:

Screenshot (40).png

aaa.jpg
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11
It may be a latency problem - usually caused by a bad driver. Run this tool and see whether you get any red bars. The comments below the bar chart may give you some clues.

DPC Latency Checker
 

My Computer

System One

  • OS
    Vista and Win7
    System Manufacturer/Model
    2xHP, 2xGateway, 1xDell, 1xSony
    Hard Drives
    5 SSDs and 12 HDs
By the way I have 4GB of RAM but the system recognizes only 2. Does anybody have a clue about this?

So, I looked up your specs and I cannot account for why you have a full 1GB of RAM hardware reserved but it almost looks like an x32 OS RAM allocation which can recognize up to 4GBs and actually (in most cases) use only about 3GBs. Also, you machine is an older model and I'm actually surprised your were able to make it through the 8.1 upgrade with those specs. FYI, I had an old Dell Dimension 8400 that looked and acted just like yours. In fact, when I upgraded to Win 8 x64, it saw no more of the 4GBs of RAM than it did when I was on XP 64 or XP32, so I would have to assume your BIOS is the limiting factor here (just like mine was).

Now, as far as the other issue goes, I would follow/work with whs on that issue as see where that leads.

Good luck,

my2cents
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11
That 1 GB Ram allocation usually is a side effect of any Virtualization Tech on the Motherboard, particularly "Vanderpool" which is what they called it on Intel Systems, its now called "VT" - If you shut that off in the BIOS, that extra gig of Ram will be available. Vanderpool always used up 1 GB of system Ram when initialised. It was for "XP Mode" of Windows 7.

It also may be due to using "Hyper-V", in either case if they are not using any Virtual PC, that can be shut off or disabled. Hyper V is accessed through "Features" where it can be installed or removed.
 

My Computer

System One

  • OS
    Windows 8 Pro with Media Center/Windows 7
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Asus M2N-MX SE Plus § DualCore AMD Athlon 64 X2, 2300 MHz (11.5 x 200) 4400+ § Corsair Value Select
    CPU
    AMD 4400+/4200+
    Motherboard
    Asus M2N-MX SE Plus/Asus A8M2N-LA (NodusM)
    Memory
    2 GB/3GB
    Graphics Card(s)
    GeForce 8400 GS/GeForce 210
    Sound Card
    nVIDIA GT218 - High Definition Audio Controller
    Monitor(s) Displays
    Hitachi 40" LCD HDTV
    Screen Resolution
    "1842 x 1036"
    Hard Drives
    WDC WD50 00AAKS-007AA SCSI Disk Device
    ST1000DL 002-9TT153 SCSI Disk Device
    WDC WD3200AAJB-00J3A0 ATA Device
    WDC WD32 WD-WCAPZ2942630 USB Device
    WD My Book 1140 USB Device
    PSU
    Works 550w
    Case
    MSI "M-Box"
    Cooling
    Water Cooled
    Keyboard
    Dell Keyboard
    Mouse
    Microsoft Intellimouse
    Internet Speed
    Cable Medium Speed
    Browser
    Chrome/IE 10
    Antivirus
    Eset NOD32 6.x/Win Defend
    Other Info
    Recently lost my Windows 8 on my main PC, had to go back to Windows 7.
I've tried to disable some drivers and I realized that disabling the "Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D6" solves the problem. However when i disable it I can no longer connect to The Internet and I must activate it again.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Laptop
That 1 GB Ram allocation usually is a side effect of any Virtualization Tech on the Motherboard, particularly "Vanderpool" which is what they called it on Intel Systems, its now called "VT" - If you shut that off in the BIOS, that extra gig of Ram will be available. Vanderpool always used up 1 GB of system Ram when initialised. It was for "XP Mode" of Windows 7.

It also may be due to using "Hyper-V", in either case if they are not using any Virtual PC, that can be shut off or disabled. Hyper V is accessed through "Features" where it can be installed or removed.

I doubt that he has any of those options available in his old bios but you sounded so confident, I am very interested in hearing his investigative results per your suggestions. I just wanted to reinforce the fact that my suggestion might still be a distinct possibility as well. In my particular case, it was a BIOS limitation because, even though I had an x64 capable CPU, the BIOS was never intended to run an x64 OS. Again, a decent suggestion on your part; however, your confidence seemed to indicate that my suggestion might be null and void. Now, if I were following up your suggestion, I might say something like "in addition to Xwe's suggestion, you could also check...." Thank you for your consideration the next time we both make a suggestion within the same thread.

my2cents
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11
I've tried to disable some drivers and I realized that disabling the "Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D6" solves the problem. However when i disable it I can no longer connect to The Internet and I must activate it again.

That does not sound like a solution IMHO because it sounds like you have just disabled internet access so how can you possibly browse the internet to see if your problem is fixed?

It lags every 5-10 seconds, but this seems to happen only when I open Firefox or any other Web Browser and this slows down the whole computer unless I restart it again.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11
This doesn't slow down only The Internet. It slows down the whole PC and when I use DPC there isn't so much latency when I disable the driver.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Laptop
This doesn't slow down only The Internet. It slows down the whole PC and when I use DPC there isn't so much latency when I disable the driver.

OK wing. I could not get that latest information out of your original concern.

It lags every 5-10 seconds, but this seems to happen only when I open Firefox or any other Web Browser and this slows down the whole computer

So, if you are using Firefox to browse your PC with the internet disabled, then I have no idea why you are doing that or what your issue may be. Moreover, I certainly don't understand your issue at all now so please continue to follow whs's and Xwe's leads and I hope you can find a solution.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11
Today I tried to open cmd prompt and tried to type in "bcdedit /set disabledynamictick Yes" and it solved the problem for a couple of minutes but now it doesn't work anymore. The only thing I can think about is that driver, however I can't do anything to solve this issue without disabling it which means disabling my Internet connection as I previously said. By the way, will downgrading to 32 bit change something?
EDIT: As I thought it was the Wireless driver... any suggestions?
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Laptop
I think I've almost fixed it for good... I went into my Intel Pro Wireless's properties, setted Wireless Mode value to 2 since default was 5 (if I set it to 3 it begins the latency though) and then rebooting; however after a few minutes I noticed again about the high latency, I rebooted it once again and I'm actually testing again my system to see if this actually solves the issue or not.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    Laptop
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